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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 300603522
Report Date: 06/20/2023
Date Signed: 06/20/2023 03:56:11 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/23/2023 and conducted by Evaluator Nguyen K Tran
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20230523094132
FACILITY NAME:GRACE HARBOR CHURCH AND SCHOOLFACILITY NUMBER:
300603522
ADMINISTRATOR:REBEKAH BAYFACILITY TYPE:
850
ADDRESS:12881 NEWPORT AVENUETELEPHONE:
(714) 544-4431
CITY:TUSTINSTATE: CAZIP CODE:
92780
CAPACITY:78CENSUS: 38DATE:
06/20/2023
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Rebekah Bay, DirectorTIME COMPLETED:
02:15 PM
ALLEGATION(S):
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Staff are allowing daycare children to be soiled while in care.
Staff are not providing comfortable accommodations for the daycare children.
INVESTIGATION FINDINGS:
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On 06/20/2023, Licensing Program Analyst (LPA) Tran conducted a subsequent investigation and delivered the finding regarding the above complaint allegations. LPA Tran met with Rebekah Bay, Director. A tour around the facility was conducted, and a census was taken. Observed at the time of the visit was a total of 38 preschool children and 5 staff members.

A review of staff criminal clearance records on 06/20/2023 indicated that all facility staff or other individuals who required caregiver background checks have received criminal record and child abuse index clearances or exemptions.

On 05/23/2023, the Regional Office received allegations regarding Staff are allowing daycare children to be soiled while in care and Staff are not providing comfortable accommodations for the daycare children.
Reporting Party reported that staff #1 (S1) did not wipe the children's bottom after children used the bathroom and unknown new staff members allowing the children to use the same urine bag instead of changing the bag after each use. (Continue next page)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rina Lopez
LICENSING EVALUATOR NAME: Nguyen K Tran
LICENSING EVALUATOR SIGNATURE:

DATE: 06/20/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/20/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 06-CC-20230523094132
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: GRACE HARBOR CHURCH AND SCHOOL
FACILITY NUMBER: 300603522
VISIT DATE: 06/20/2023
NARRATIVE
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(Page 2 of Report)

During investigation, LPA Tran interviewed 5 staff on 05/24/2023 and 5 children on 06/20/2023.

During staff interviews, 5 out of 5 staff denied that they have or have witnessed any staff at the facility, ever allowed the children to urine in a used urine bag. All interviewed staff described the procedure of using the portable potty seat was to change the old bag and place a new bag for after each use per child. Staff only uses the portable potty seat during nap time and if there is an emergency if only one staff is supervising a group of preschool children (max is 12 children). When interviewed, S1 stated that S1 had been teaching in the pre-K classroom (4-5 years old) for about a year. According to S1, this group age of children were supposed to be already potty trained and S1 should not be involving in wiping the children in S1's class but to ensure S1 assisted the children from outside of the bathroom stall.

During children interviews, all interviewed children denied that they ever used the portable potty seat without the teacher changing out the bag.

Based on the interviews conducted with 5 staffs and 5 children, there is insufficient evidence to corroborate the allegation that Staff are allowing daycare children to be soiled while in care and Staff are not providing comfortable accommodations for the daycare children. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that Staff are allowing daycare children to be soiled while in care and Staff are not providing comfortable accommodations for the daycare children, did or did not occur, therefore the allegations that Staff are allowing daycare children to be soiled while in care and Staff are not providing comfortable accommodations for the daycare children are UNSUBSTANTIATED.

Appeal Rights were discussed. The facility representative was provided a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Director Rebekah Bay.

(End of Report)
SUPERVISORS NAME: Rina Lopez
LICENSING EVALUATOR NAME: Nguyen K Tran
LICENSING EVALUATOR SIGNATURE:

DATE: 06/20/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/20/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2