300603522-6-20-2023-06-CC-JHAN-CT3N47-20230623100728

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 300603522
Report Date: 06/20/2023
Date Signed: 06/20/2023 03:48:20 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/18/2023 and conducted by Evaluator Nguyen K Tran

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20230518141603

FACILITY NAME:	GRACE HARBOR CHURCH AND SCHOOL		FACILITY NUMBER:	300603522
ADMINISTRATOR:	REBEKAH BAY		FACILITY TYPE:	850
ADDRESS:	12881 NEWPORT AVENUE		TELEPHONE:	(714) 544-4431
CITY:	TUSTIN	STATE: CA	ZIP CODE:	92780
CAPACITY:	78	CENSUS: 38	DATE:	06/20/2023
		UNANNOUNCED	TIME BEGAN:	02:15 PM
MET WITH:	Rebekah Bay, Director		TIME COMPLETED:	03:00 PM

ALLEGATION(S):

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Facility administrator does not following proper reporting requirements.
Facility administrator speaks inappropriately in the presence of day care children.

INVESTIGATION FINDINGS:

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On 06/20/2023, Licensing Program Analyst (LPA) Tran conducted a subsequent investigation and delivered the finding regarding the above complaint allegations. LPA Tran met with Rebekah Bay, Director. A tour around the facility was conducted, and a census was taken. Observed at the time of the visit was a total of 38 preschool children and 5 staff members.
A review of staff criminal clearance records on 06/20/2023 indicated that all facility staff or other individuals who required caregiver background checks have received criminal record and child abuse index clearances or exemptions.

On 05/18/2023, the Regional Office received allegations regarding Facility administrator does not following proper reporting requirements and Facility administrator speaks inappropriately in the presence of day care children. RP reported that Director does not allow staff to report about children being hurt but only to report minor incidents. RP also reported that Director was overheard using foul language to refer to a parent while she was on the phone with someone and used foul language to refer to a child while Director was in the Director's office. (Continue next page)

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Rina Lopez
LICENSING EVALUATOR NAME: Nguyen K Tran
LICENSING EVALUATOR SIGNATURE:	DATE: 06/20/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/20/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20230518141603

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: GRACE HARBOR CHURCH AND SCHOOL	FACILITY NUMBER: 300603522
	VISIT DATE: 06/20/2023

NARRATIVE

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(Page 2 of Report)

During investigation, LPA Tran interviewed 6 staff on 05/24/2023 and 5 children on 06/20/2023.

During staff interviews, all interviewed staff denied that they have or have witnessed any staff at the facility, ever used foul language in front of the children nor they have witnessed the Director used foul language to refer to anyone. All interviewed staff denied that facility administrator ever instructed them not to report any incident but to make sure they inform the admin staff before making the report. During children interviews, all interviewed children denied that they ever heard any staff used foul language.

Based on the interviews conducted with 6 staffs and 5 children, there is insufficient evidence to corroborate the allegation that Facility administrator does not following proper reporting requirements and facility administrator speaks inappropriately in the presence of day care children. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that Facility administrator does not following proper reporting requirements and facility administrator speaks inappropriately in the presence of day care children, did or did not occur, therefore the allegations that facility administrator does not following proper reporting requirements, and facility administrator speaks inappropriately in the presence of day care children, are UNSUBSTANTIATED.

Appeal Rights were discussed. The facility representative was provided a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Director Rebekah Bay.

(End of Report)

SUPERVISORS NAME: Rina Lopez
LICENSING EVALUATOR NAME: Nguyen K Tran
LICENSING EVALUATOR SIGNATURE:	DATE: 06/20/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/20/2023

LIC9099 (FAS) - (06/04)

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