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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 300604497
Report Date: 03/26/2026
Date Signed: 03/26/2026 01:04:54 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/13/2026 and conducted by Evaluator Patricia Duron
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20260113145948
FACILITY NAME:CHRIST LUTHERAN PRESCHOOLFACILITY NUMBER:
300604497
ADMINISTRATOR:EMILY MARTINEZFACILITY TYPE:
850
ADDRESS:760 VICTORIA STREETTELEPHONE:
(949) 631-1639
CITY:COSTA MESASTATE: CAZIP CODE:
92627
CAPACITY:129CENSUS: 104DATE:
03/26/2026
UNANNOUNCEDTIME BEGAN:
10:15 AM
MET WITH:Emily Martinez TIME COMPLETED:
11:45 AM
ALLEGATION(S):
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Facility staff did not provide adequate supervision resulting in inappropriate interactions between children in care
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Patricia Duron conducted an unannounced complaint visit to deliver the complaint findings for the above allegations. This is a continuation of the investigation initiated on 1/22/26, LPA met with Director Emily Martinez and informed the director of the purpose of the visit. The director guided LPA on a walkthrough of the facility. Census was taken. The overall census observed was 15 staff and 104 children.
A review of staff records on this date indicates that all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.
On 1/13/26 a complaint was filed with the Licensing office alleging Facility staff did not provide adequate supervision resulting in inappropriate interactions between children in care. Reporting Party (RP) stated, Child #1 (C1) disclosed that Child #2 (C2) engaged in inappropriate behavior toward C1 while at school.

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Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Patricia Duron
LICENSING EVALUATOR SIGNATURE:

DATE: 03/26/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/26/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 06-CC-20260113145948
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: CHRIST LUTHERAN PRESCHOOL
FACILITY NUMBER: 300604497
VISIT DATE: 03/26/2026
NARRATIVE
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During the course of investigation, LPA interviewed 5 staff members, 4 children and 4 parents, and reviewed records.

LPA interviewed 5 staff members. 5 out of 5 staff members stated they have not witnessed facility staff not providing adequate supervision resulting in inappropriate interactions between children in care. Staff #5 (S5) stated, staff are all responsible to supervise children. Staff are always keeping their eyes on the children inside and outside. When they are outside, staff walk to areas where children are playing, they each have a location to supervise, yet if children are not in that particular area, staff will move to the area where the majority of children are to provide adequate supervision.

LPA Duron attempted to interview 4 children, however only 2 out of the 4 children qualified for the interview. The 2 children interviewed made no disclosures regarding the above allegation.

LPA Duron interviewed 4 parents. All interviewed parents stated they did not have any concern with facility.



Based on the interviews and record review, there are insufficient evidence to corroborate the allegation: Facility staff did not provide adequate supervision resulting in inappropriate interactions between children in care. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegation did or did not occur in the day care facility, therefore the allegation is UNSUBSTANTIATED.


A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the facility representative Emily Martinez. .

Page 2 of 2. End of Report.
SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Patricia Duron
LICENSING EVALUATOR SIGNATURE:

DATE: 03/26/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/26/2026
LIC9099 (FAS) - (06/04)
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