300606452-3-5-2026-06-CC-NKTN-DS525M-20260312170545

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 300606452
Report Date: 03/05/2026
Date Signed: 03/05/2026 11:38:25 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/19/2026 and conducted by Evaluator Dean Thompson

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20260219132038

FACILITY NAME:	APPLETREE MONTESSORI		FACILITY NUMBER:	300606452
ADMINISTRATOR:	KELLY, ANTONIA		FACILITY TYPE:	850
ADDRESS:	25542 JERONIMO RD		TELEPHONE:	(949) 770-2707
CITY:	MISSION VIEJO	STATE: CA	ZIP CODE:	92691
CAPACITY:	109	CENSUS: 55	DATE:	03/05/2026
		UNANNOUNCED	TIME BEGAN:	11:00 AM
MET WITH:	Antonia Kelly		TIME COMPLETED:	12:00 PM

ALLEGATION(S):

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Staff left child in soiled pullup for an extended period of time
Staff did not report incident to authorized representative

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Thompson conducted an unannounced complaint investigation. This is a continuation of the investigation initiated on 02/15/2026. Upon arrival, LPA met with Director Antonia Kelly, to deliver complaint findings. There were 55 children present with 12 staff during the visit.

A review of the facility personnel report Summary indicates all facility staff or other individuals who required caregiver background checks have received criminal record and child abuse index clearances or exemptions.

The Orange County Childcare Office received a complaint on 02/19/2026, with two allegations (1) Staff left child in soiled pullup for an extended period of time, and (2) Staff did not report incident to authorized representative.

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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Dean Thompson
LICENSING EVALUATOR SIGNATURE:	DATE: 03/05/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/05/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20260219132038

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: APPLETREE MONTESSORI	FACILITY NUMBER: 300606452
	VISIT DATE: 03/05/2026

NARRATIVE

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During the investigation LPA toured the facility, interviewed three staff, reviewed video recordings, reviewed pictures, retrieved attendance sheets, and obtained the facility roster.

Reporting Party (RP) alleges, Staff left child in soiled pullup for an extended period of time. RP mentioned child #1 (C1) diaper was not changed all day. RP said that when C1 was picked up after school, C1 was still wearing the same pull-up since that morning. RP reported that the pull-up was soaked and C1 developed a rash from sitting in urine all day. RP added that last year, the staff logged diaper changes, but they no longer do so now that C1 is in the preschool classroom. On 02/25/2026, LPA interviewed three staff. Staff interviewed stated diapers are changed approximately every two hours or as needed depending on if the child has an accident. One staff member stated diapers for C1 are marked to show diaper changing is occurring. Staff stated C1 arrived to school with a pull-up but left the center at pick up with a diaper which is provided by the parents. Being that C1 is in the preschool program, the facility is not required to have a diaper changing log. On 02/25/2026, LPA reviewed pictures showing C1 diapers are being marked to confirm diaper changing. On 03/02/2026, LPA contacted eight parents via phone call. Out of eight parents called, LPA was able to interview three parents. Parents interviewed did not divulge any information pertaining to the allegation, staff left child in soiled pull-up for an extended period of time.

Reporting Party (RP) alleges, Staff did not report incident to authorized representative. RP mentioned that at pickup time on 02/18/2026, C1 had dry blood in and around their nose, as if C1 had been injured, and C1 clothes had been changed. RP also mentioned observing dry blood around C1 nose at pickup. On 02/25/2026, LPA interviewed three staff. Staff interviewed stated on 02/18/2026, pizza was given to the children for lunch. Staff stated C1 clothes were changed on 02/18/2026, because C1 had pizza sauce on their clothing. On 02/25/2026, LPA reviewed video footage from 02/18/2026, during the time C1 was leaving the facility. LPA did not observe any blood on C1 face and couldn’t determine if there was blood on or around C1 nose. On 03/02/2026, LPA contacted eight parents via phone call. Out of eight parents called, LPA was able to interview three parents. Parents interviewed did not divulge any information pertaining to the allegation, Staff did not report incident to authorized representative.

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SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Dean Thompson
LICENSING EVALUATOR SIGNATURE:	DATE: 03/05/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/05/2026

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20260219132038

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: APPLETREE MONTESSORI	FACILITY NUMBER: 300606452
	VISIT DATE: 03/05/2026

NARRATIVE

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On 02/27/2026, LPA contacted eight parents via phone call. Out of eight parents called, LPA was able to interview three parents. Parents interviewed did not divulge any information pertaining to the allegations.

Children were not interviewed during the investigation due to the nature of the allegations.

Based on LPA observation, video footage, documentation, interviews with staff, parents, and RP there was not enough evidence to substantiate the allegations.

The Orange County Childcare Office has investigated the complaint alleging (1) Staff left child in soiled pull-up for an extended period of time, and (2) Staff did not report incident to authorized representative: although the allegation may have happened or is valid, there is not enough preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

In the areas that were evaluated, no deficiencies were observed of the California Code of Regulations, Title 22, Division 12 at the time of the visit.

A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Director Antonia Kelly.

SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Dean Thompson
LICENSING EVALUATOR SIGNATURE:	DATE: 03/05/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/05/2026

LIC9099 (FAS) - (06/04)

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