300606476-1-30-2026-06-CC-MMAE-DR5MPJ-20260209084711

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 300606476
Report Date: 01/30/2026
Date Signed: 01/30/2026 03:03:05 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/27/2026 and conducted by Evaluator Anna Francesca Chan

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20260127121347

FACILITY NAME:	GRACE HARBOR CHURCH AND SCHOOL		FACILITY NUMBER:	300606476
ADMINISTRATOR:	ESTEP, CYNTHIA		FACILITY TYPE:	830
ADDRESS:	12881 NEWPORT AVENUE		TELEPHONE:	(714) 544-4431
CITY:	TUSTIN	STATE: CA	ZIP CODE:	92780
CAPACITY:	16	CENSUS: 7	DATE:	01/30/2026
		UNANNOUNCED	TIME BEGAN:	10:46 AM
MET WITH:	Director Cynthia Estep		TIME COMPLETED:	12:30 PM

ALLEGATION(S):

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There is mold in the infant classrooms.

INVESTIGATION FINDINGS:

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On 1/30/2026, Licensing Program Analysts (LPAs) Anna Chan and Cynthia Sun made an unannounced visit to facility for the purpose of a complaint investigation. LPAs met with Director, Cynthia Estep and explained the reason for today's visit upon arrival. LPAs observed 7 infant children and 3 staff. Currently, there are 9 infant children enrolled.

A review of the Facility Personnel Report Summary conducted on today’s date indicates all facility staff or other individuals who required caregiver background checks have received criminal record and child abuse index clearances or exemptions.

The Department received a complaint on 01/27/26 alleging there is mold in the infant classrooms.

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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Anna Francesca Chan
LICENSING EVALUATOR SIGNATURE:	DATE: 01/30/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/30/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20260127121347

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: GRACE HARBOR CHURCH AND SCHOOL	FACILITY NUMBER: 300606476
	VISIT DATE: 01/30/2026

NARRATIVE

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LPAs interviewed 5 staff, 3 parents, no children were interviewed due to children were non-verbal. LPAs obtained LIC500 Personnel Summary Report and LIC9040 Children’s Roster.

Reporting Party (RP) stated there is mold in the infant/toddler classroom.

LPAs observed the 2 infant classroom (Room #1 and Room #2), the sink areas, under the rugs and mats, and walls. LPAs did not observe molds in both infant rooms. The rooms were clean and sanitary.

5 staff were interviewed. 5 of 5 staff stated they have not seen molds in classroom 1 and 2. 5 staff stated they are not aware of any children getting sick because of molds. Staff 1 (S1) stated they have not seen mold in the classroom. S1 stated they sanitize the classroom by wiping tables, changing tables and toys daily in the morning and afternoon. Staff 2 (S2) stated they sanitize the classroom every morning and air dries toys at the end of the day. S2 stated they have not seen mold in the classroom. Staff 3 (S3) stated they have not seen mold in the classroom and sanitizes tables, mats changing tables daily. Staff 4 (S4) stated they have not seen mold in the classroom. S4 stated they mix part water and part sanitizing solution to sanitize the classroom and toys. Staff 5 (S5) stated they have not seen mold in the classroom and they sanitize the classroom nightly. S5 also stated there is a daily cleaner and comes at night to sweep, vacuum and mop the floors.

LPAs interviewed 3 parents, none of the parents interviewed disclosed information that support the allegation.

Based on LPAs observations and interviews conducted, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged presence of mold in the infant classrooms did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview was conducted with Director Cynthia Estep. Report was reviewed and discussed. The Notice of Site Visit was posted and must remain posted for 30 consecutive days. Appeal Rights were provided.

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SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Anna Francesca Chan
LICENSING EVALUATOR SIGNATURE:	DATE: 01/30/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/30/2026

LIC9099 (FAS) - (06/04)

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