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13 | On 07/16/25 Licensing Program Analyst (LPA), Olivia Meza conducted an unannounced visit to the facility to deliver findings for a complaint that was received at the Orange County Regional Child Care Licensing Office (OCRO) on 5/21/2025.LPA met with Director, Regina Keith and explained the purpose of the visit. Director led LPA on a tour of the facility and observed a total of 54 children and eight (8) staff.
On 5/21/2025, the OCRO received a complaint alleging Staff inappropriately disciplined children in care.
During the course of the investigation, interviews were conducted with the reporting party, staff, children and parents. Staff interviewed stated “I was taught that the most important principle is to redirect a child, and to let them know what their rights are.”
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