300610695-3-9-2023-06-CC-RLOZ-CQ529K-20230320171158

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 300610695
Report Date: 03/09/2023
Date Signed: 03/09/2023 06:27:06 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/30/2022 and conducted by Evaluator Romelia M Castanon

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20221230142113

FACILITY NAME:	CHILDTIME LEARNING CENTER		FACILITY NUMBER:	300610695
ADMINISTRATOR:	SILVA, ANDREA		FACILITY TYPE:	850
ADDRESS:	13881 PROSPECT AVE		TELEPHONE:	(714) 544-6820
CITY:	SANTA ANA	STATE: CA	ZIP CODE:	92705
CAPACITY:	103	CENSUS: 66	DATE:	03/09/2023
		UNANNOUNCED	TIME BEGAN:	09:15 AM
MET WITH:	Director Andrea Silva		TIME COMPLETED:	01:59 PM

ALLEGATION(S):

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unqualified staff were providing care and supervision of daycare children

INVESTIGATION FINDINGS:

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On 03/09/2023, Licensing Program Analyst (LPA) Romy Castanon made an unannounced visit to the facility for the purpose to deliver findings of a complaint that was received at the Orange County Regional Child Care Program Office. LPA briefly met with Director Andrea Silva who was in the infant room and explained the reason for today’s visit. During a self guided tour, Assistant Director Aimee Valentin escorted LPA. A tour of eight (8) individual classrooms was conducted and census was taken. Observed at the time of the visit was a total of 66 children and 7 staff members. One classroom was unoccupied.
A review of the Facility Personnel Report Summary on 03/09/2023 indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

On 12/30/2022, the Regional Office received a complaint report alleging unqualified staff were providing care and supervision of daycare children.
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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Rina Lopez
LICENSING EVALUATOR NAME: Romelia M Castanon
LICENSING EVALUATOR SIGNATURE:	DATE: 03/09/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/09/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20221230142113

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: CHILDTIME LEARNING CENTER	FACILITY NUMBER: 300610695
	VISIT DATE: 03/09/2023

NARRATIVE

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LPA was unable to interview complaint because contact information was not provided. The complaint specified that the kitchen staff were not qualified to cover breaks in the classrooms.

During LPA’s initial visit on 01/04/2023 and subsequent visit on 02/01/2023, LPA interviewed Director and a total of eight (8) staff members. 4 out of 8 staff members confirmed that the facility’s food specialist has covered them for their breaks. During LPA’s interview with the food specialist, they confirmed they have covered staff for their lunch breaks while children are napping. Staff also stated that it is on occasion when the facility is short staffed and when there is a teacher in the room with the specialist.

In accordance with California Code of Regulation 101216.2 (e)(1) Teacher Aide Qualifications and Duties states (e) An aide shall work only under the direct supervision of a teacher. (1) An aide who is 18 years of age or older, and who meets the requirements of this section and Section 101216, may escort and/or assist children in going to the bathroom, and may supervise napping children as specified in Section 101230(c)(1), without being under the direct supervision of a teacher.

Based on interviews conducted by LPA, the allegation unqualified staff were providing care and supervision to daycare children may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.

Exit interview was conducted with Director Andrea Silva. The Notice of Site Visit was posted. Facility representative was informed that the Notice of Site Visit must be posted for 30 consecutive days. Failure to post will result in civil penalty of $100. Director was provided a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights.

End of Report

SUPERVISORS NAME: Rina Lopez
LICENSING EVALUATOR NAME: Romelia M Castanon
LICENSING EVALUATOR SIGNATURE:	DATE: 03/09/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/09/2023

LIC9099 (FAS) - (06/04)

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