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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 300610695
Report Date: 06/17/2024
Date Signed: 06/17/2024 02:08:03 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/30/2024 and conducted by Evaluator Karen Navar
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20240530101049
FACILITY NAME:CHILDTIME LEARNING CENTERFACILITY NUMBER:
300610695
ADMINISTRATOR:WEINMANN, DEREKFACILITY TYPE:
850
ADDRESS:13881 PROSPECT AVETELEPHONE:
(714) 544-6820
CITY:SANTA ANASTATE: CAZIP CODE:
92705
CAPACITY:103CENSUS: 69DATE:
06/17/2024
UNANNOUNCEDTIME BEGAN:
12:55 PM
MET WITH:Director-Derek Weinmann TIME COMPLETED:
02:10 PM
ALLEGATION(S):
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Staff does not ensure facility is clean and sanitized.
INVESTIGATION FINDINGS:
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On 6/17/24 at 12:55 PM, Licensing Program Analyst (LPA), Karen Navar conducted an unannounced complaint inspection for the purpose of delivering findings. This is a continuation of a complaint inspection initiated on 06/04/2024.

Upon arrival LPA met with Director Derek Weinmann and was led on a tour of the facility. LPA observed a total of 69 preschool children along with 6 staff during nap time.

A review of the Facility Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. During today’s inspection the facility was operating within its licensed capacity and within compliance of staffing ratios.

Continue to page 2
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Karen Navar
LICENSING EVALUATOR SIGNATURE:

DATE: 06/17/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/17/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 6
Control Number 06-CC-20240530101049
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: CHILDTIME LEARNING CENTER
FACILITY NUMBER: 300610695
VISIT DATE: 06/17/2024
NARRATIVE
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Page 2
On 05/30/2024, the Orange County Child Care Office received a complaint alleging: Staff does not ensure facility is clean and sanitized.

During the investigation, LPA toured the facility, reviewed documents, and conducted interviews with the reporting party, staff, children, and parents.

On 6/03/2024, Reporting Party (RP) stated there are times where the classrooms and particularly the restrooms are filthy.

On 06/04/2024, LPA toured facility with Director Derek Weinmann. During inspection LPA toured classroom restrooms that had toilets with urine/dirt (mold) rings, paper towels on floors, sinks with dirt marking's, and toilets not flushed. One of the classrooms had a changing table with sand/dirt where children lay.

On 6/04/2024, LPA interviewed Staff 1-8 (S1- S8). S1-S8 stated that it is the teachers’ responsibility to clean the restrooms and classrooms. S3-S8 stated that they clean and sanitize table areas after meals and during nap time. But are not able to clean the restrooms as often due to supervising children and ratio.

On 6/04/2024, LPA interviewed 3 children. 3 children stated that when they get their hands dirty, they wash their hands. 2 children stated that if they need paper towels, they will tell a teacher.

On 6/14/2024, LPA conducted parent interviews. LPA called 8 parents and 1 of the parents called were able to be interviewed. Parents interviewed did not divulge any information pertaining to the allegation.

Based on LPA observations, interviews with reporting party, staff, children, and parents, the preponderance of evidence has been met; therefore, Buildings and Grounds allegation: There are times where the classrooms and particularly the restrooms are filthy is SUBSTANTIATED. See LIC9099D for deficiency cited.

Continue to page 3.
SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Karen Navar
LICENSING EVALUATOR SIGNATURE:

DATE: 06/17/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/17/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 6
Control Number 06-CC-20240530101049
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: CHILDTIME LEARNING CENTER
FACILITY NUMBER: 300610695
VISIT DATE: 06/17/2024
NARRATIVE
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Page 3
Exit interview conducted and report was reviewed with Director Derek Weinmann. The director was informed that the “Notice of Site Visit” must be posted on or adjacent to the door for 30 days. Failure to post will result in a Civil Penalty of a $100.00. Appeal Rights and deficiencies were discussed. Director was provided a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days.
SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Karen Navar
LICENSING EVALUATOR SIGNATURE:

DATE: 06/17/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/17/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/30/2024 and conducted by Evaluator Karen Navar
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20240530101049

FACILITY NAME:CHILDTIME LEARNING CENTERFACILITY NUMBER:
300610695
ADMINISTRATOR:WEINMANN, DEREKFACILITY TYPE:
850
ADDRESS:13881 PROSPECT AVETELEPHONE:
(714) 544-6820
CITY:SANTA ANASTATE: CAZIP CODE:
92705
CAPACITY:103CENSUS: 69DATE:
06/17/2024
UNANNOUNCEDTIME BEGAN:
12:55 PM
MET WITH:Director-Derek Weinmann TIME COMPLETED:
02:10 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff does not ensure restroom has adequate supplies.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 6/17/2024 Licensing Program Analyst (LPA), Karen Navar conducted an unannounced complaint inspection for the purpose of delivering findings. This is a continuation of a complaint inspection initiated on 6/04/24.
Upon arrival LPA met with Director Derek Weinmann was led on a tour of the facility. LPA observed a total of 69 preschool children along with 6 staff.

A review of the Facility Personnel Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. During today’s inspection the facility was operating within its licensed capacity and within compliance of staffing ratios.

On 05/30/2024, the Orange County Child Care Office received a complaint alleging: Staff does not ensure restroom has adequate supplies. Continue to page 2.





Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Karen Navar
LICENSING EVALUATOR SIGNATURE:

DATE: 06/17/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/17/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 6
Control Number 06-CC-20240530101049
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: CHILDTIME LEARNING CENTER
FACILITY NUMBER: 300610695
VISIT DATE: 06/17/2024
NARRATIVE
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Page 2
During the investigation, LPA was led on a tour of the facility reviewed documents, conducted interviews with the reporting party, staff, children, and parents.

On 06/03/2024, Reporting Party (RP) stated restrooms are unstocked with things like paper towels, toilet paper, and hand soap.

On 06/04/2024, LPA toured facility with Director Derek Weinmann. During inspection LPA toured classroom bathrooms and observed toilet paper, paper towels, soap, and extra supplies in office.

On 4/23/2024, LPA interviewed 8 staff (S1- S8). S1-S8 stated when they need more toiletry supplies that they will ask staff that is close by for extra, pick up in the morning or on their breaks, or walkie talkie and the office will bring it.

On 6/04/2024, LPA interviewed 3 children. 3 children stated that when they get their hands dirty, they wash their hands. 2 children stated that if they need paper towels, they will tell a teacher.

On 6/04/2024, LPA conducted parent interviews. LPA called 8 parents and 1 of the parents called were able to be interviewed. Parents interviewed did not divulge any information pertaining to the allegations.

Based on LPA observations, interviews with reporting party, staff, children and parents, there was not enough evidence to substantiate the allegation Personal Rights: Staff does not ensure restroom has adequate supplies. Although the allegation may have happened or is valid the preponderance of evidence has not been met; therefore, the allegation: and is found to be UNSUBSTANTIATED. No deficiency cited.

Exit interview conducted and report was reviewed with Director Derek Weinmann. The director was informed that the “Notice of Site Visit” must be posted on or adjacent to the door for 30 days. Failure to post will result in a Civil Penalty of a $100.00. Director was provided a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days.
SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Karen Navar
LICENSING EVALUATOR SIGNATURE:

DATE: 06/17/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/17/2024
LIC9099 (FAS) - (06/04)
Page: 5 of 6
Control Number 06-CC-20240530101049
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: CHILDTIME LEARNING CENTER
FACILITY NUMBER: 300610695
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/17/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
06/24/2024
Section Cited
CCR
101238
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101238 Buildings and Grounds (a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors.
This requirement was not met as evidenced by:
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Email sent to LPA of what our plan of correction is for restrooms to be clean and sanitary by 06/24/2024.
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Based on LPAs observations, interviews conducted. Restrooms had toilets with urine/dirt (mold) rings, paper towels on floors, sinks with dirt marking's, and toilets not flushed.Changing table had sand/dirt where children lay. Staff can not clean due to supervising children, ratio.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Karen Navar
LICENSING EVALUATOR SIGNATURE:

DATE: 06/17/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/17/2024
LIC9099 (FAS) - (06/04)
Page: 6 of 6