300613985-9-15-2022-06-CC-JHAN-CJHT5Q-20220922142553

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 300613985
Report Date: 09/15/2022
Date Signed: 09/15/2022 01:59:57 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/08/2022 and conducted by Evaluator Carmen Odom

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20220708105546

FACILITY NAME:	MISS MUFFET'S PLAYHOUSE		FACILITY NUMBER:	300613985
ADMINISTRATOR:	GROTON, MUFFET		FACILITY TYPE:	850
ADDRESS:	2229 EAST LINCOLN AVENUE		TELEPHONE:	(714) 774-0883
CITY:	ANAHEIM,	STATE: CA	ZIP CODE:	92806
CAPACITY:	35	CENSUS: 16	DATE:	09/15/2022
		UNANNOUNCED	TIME BEGAN:	12:30 PM
MET WITH:	Patricia Groton - Licensee		TIME COMPLETED:	01:40 PM

ALLEGATION(S):

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Staff hit child(ren) in care.
Staff force child(ren) to sit in time-out all day.
Staff allow children to hit each other.

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPA) Odom conducted an unannounced complaint investigation. This is a continuation of the investigation initiated on 07/15/2022. Upon arrival LPA met with Director, Patricia Groton (Ms. Muffet), to deliver complaint findings. Director guided LPA on a tour of the facility. LPA observed a total of 16 preschool age children napping with 4 staff.
A review of staff records on this date indicated that all facility staff or other individuals who required caregiver background checks have received criminal record and child abuse index clearances or exemptions.

The Department received a complaint on 07/08/22. Reporting Party (RP) alleging staff hit child in care, staff force child to sit in time-out all day, and staff allow children to hit each other. RP stated, C1 disclosed to RP that staff hit C1. RP stated they addressed the concern with Staff #1 and S1 told RP that children hit each other at the childcare center and children are placed in time-out facing the wall all day.
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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Carmen Odom
LICENSING EVALUATOR SIGNATURE:	DATE: 09/15/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/15/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20220708105546

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: MISS MUFFET'S PLAYHOUSE	FACILITY NUMBER: 300613985
	VISIT DATE: 09/15/2022

NARRATIVE

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During the investigation LPA Odom interviewed reporting party, director, 2 staff members, and 5 children. LPA conducted a facility inspection, reviewed the children’s roster, personnel report, childcare discipline policies, sign in and out sheets, and C1’s file.

During the investigation, Director (S1) was interviewed on 07/15/22. S1 stated, the childcare discipline policies are time out by sitting on a chair away from the other children to give the child time to calm down. After a couple minutes staff will speak with child or redirect the child to a different activity. S1 stated C1 attended the childcare for about 2 weeks on and off. On 5/16/22 S1 had a conversation with RP regarding C1’s aggressive behavior with staff and other children. S1 disclosed on 5/17/22 S1 had a meeting with RP to review the childcare discipline policies that were signed by RP on 5/13/22 and S1 went over with RP how staff discipline C1 which are time-out and redirecting. S1 stated they have never observed Staff #2 (S2) yell or hit C1.

During the investigation, 2 staff members were interviewed on 07/15/22. Both staff disclosed they use time-out when disciplining children by having the child sit on a chair away from the children for 1-2 minutes along with talking to the child at eye level and redirecting. S2 stated they had to put C1 on time out multiple times in one day for 20-30 seconds due child’s behavior. S2 disclosed they spoke with RP regarding C1’s behavior on more than one occasion because C1 hit S2 and C1’s aggressive behavior. S2 stated they never hit or yelled at C1. Staff #3 (S3) stated they don’t allow children to hit each other, if a child does hit another child, they are given time-out for 1-2 minutes, and ask the child to apologize to the other child. S3 stated they have never observed S2 yell or hit C1.

LPA Odom attempted to interview C1 on multiple occasions RP was unable to confirm a date and time for a collateral visit, C1 no longer attends the childcare center. LPA interviewed 5 children on 07/15/22. All the children disclosed they get time out and sit on the chair in the classroom if they do not listen or behave and children did not disclose that they must face the wall during time out. None of the children disclosed that staff hit or yell at the children.

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SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Carmen Odom
LICENSING EVALUATOR SIGNATURE:	DATE: 09/15/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/15/2022

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20220708105546

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: MISS MUFFET'S PLAYHOUSE	FACILITY NUMBER: 300613985
	VISIT DATE: 09/15/2022

NARRATIVE

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Based on LPA’s facility inspection, observations, interviews conducted with reporting party, director, 2 staff, 5 children and records reviewed it was determined there was insufficient evidence that staff hit C1, staff force C1 to sit on time all day, and staff allow children to hit each other. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.

Exit interview was conducted with Director Patricia Groton. Notice of Site Visit was posted during the visit. Director was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. Director was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. First level appeals should be sent to the regional manager to the address listed above.

SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Carmen Odom
LICENSING EVALUATOR SIGNATURE:	DATE: 09/15/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/15/2022

LIC9099 (FAS) - (06/04)

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