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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 300614053
Report Date: 06/03/2024
Date Signed: 06/03/2024 03:17:21 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/12/2024 and conducted by Evaluator Aiddee Nunez
COMPLAINT CONTROL NUMBER: 06-CC-20240412122639
FACILITY NAME:BEYOND BLINDNESSFACILITY NUMBER:
300614053
ADMINISTRATOR:CAGLE, MEREDITHFACILITY TYPE:
830
ADDRESS:18542 B. VANDERLIPTELEPHONE:
(714) 573-8888
CITY:SANTA ANASTATE: CAZIP CODE:
92705
CAPACITY:30CENSUS: 14DATE:
06/03/2024
UNANNOUNCEDTIME BEGAN:
02:30 PM
MET WITH:Director, Meredith Cagle TIME COMPLETED:
03:30 PM
ALLEGATION(S):
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Facility roof is in disrepair
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPA) Nunez conducted an unannounced complaint investigation. This is a continuation of the investigation initiated on 4/12/24. Upon arrival LPA met with Director Meredith Cagle, to deliver complaint findings. Census was taken in each classroom and observed a total of 4 infant children with 2 staff members. A total of 10 toddlers age children with 3 staff members were observed in the toddler option classrooms. The children were sleeping when LPA arrived.

A review of the Facility Personnel Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. During today’s inspection the facility was operating within its licensed capacity and within compliance with staffing ratios.

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Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Aiddee Nunez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/03/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/03/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 06-CC-20240412122639
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: BEYOND BLINDNESS
FACILITY NUMBER: 300614053
VISIT DATE: 06/03/2024
NARRATIVE
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On 4/12/24 the Orange County Child Care Office received a complaint alleging Facility roof is in disrepair. The Reporting Party (RP) stated the roof is leaking in the Bear room. RP stated they have seen black mold which they believe is due to the leak. RP stated that water drips from the roof through the ceiling when it rains, and the staff use a bucket on the floor to catch water.

During the investigation, LPA Nunez inspected the classrooms, interviewed 4 staff members, and obtain copies of the children’s roster and an invoice and receipt of a water leak repair. The children were not interviewed due to age and being non-verbal.

On 4/16/24 LPA interviewed 4 staff members. 3 out of 4 staff stated they have been in the bear classroom when it has rained. 3 out of 4 staff members stated there was a leakage in the bear room but got fixed. Staff#1 (S1) provided an invoice and receipt of the leak repair. 4 out of 4 staff members stated they have not seen mold inside the bear classroom. On 4/16/24, LPA observed the ceilings in the 3 classrooms and at that time did not observe any mold in the ceilings. S1 also stated they have replaced some of the ceiling tiles in the classrooms.

On 5/3/24 LPA attempted to interview 6 parents however only 2 parents were available for interviews. None of the parents disclosed any concerns about the childcare center. The 2 parents were satisfied with the childcare center.



Based on LPA’s observation, staff interviews, and parent interviews, the complaint alleging facility roof is in disrepair is found to be UNSUBSTIATED. Although the allegation may have happened or is valid, there is not enough preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Exit interview conducted and report was reviewed with Director Meredith Cagle. Notice of site visit was given and must remain posted for 30 days. Failure to comply with the posting requirements shall result in an immediate civil penalty of $100.

Appeal Rights were explained. The Director was provided with a copy of the appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. First level appeals should be sent to the regional manager to the address listed above.

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SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Aiddee Nunez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/03/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/03/2024
LIC9099 (FAS) - (06/04)
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