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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 300614054
Report Date: 03/27/2024
Date Signed: 03/27/2024 04:47:52 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/22/2024 and conducted by Evaluator Aiddee Nunez
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20240122102133
FACILITY NAME:BLIND CHILDREN'S LEARNING CENTER, THEFACILITY NUMBER:
300614054
ADMINISTRATOR:GOULDING, AMIEEFACILITY TYPE:
850
ADDRESS:18542 B. VANDERLIPTELEPHONE:
(714) 573-8888
CITY:SANTA ANASTATE: CAZIP CODE:
92705
CAPACITY:84CENSUS: 5DATE:
03/27/2024
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Facility Representative, Meredith Cagle TIME COMPLETED:
01:30 PM
ALLEGATION(S):
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Unqualified staff attending to daycare children.
Classroom operating out of ratio.
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPA) Nunez conducted an unannounced complaint investigation. This is a continuation of the investigation initiated on 1/31/24. Upon arrival LPA met with Facility Representative Meredith Cagle, to deliver complaint findings. Census was taken in each classroom and observed a total of 5 preschool children, 2 staff members, and 2 volunteers.

A review of the Facility Personnel Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. During today’s inspection the facility was operating within its licensed capacity and within compliance with staffing ratios.

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Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Aiddee Nunez
LICENSING EVALUATOR SIGNATURE:

DATE: 03/27/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/27/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 06-CC-20240122102133
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: BLIND CHILDREN'S LEARNING CENTER, THE
FACILITY NUMBER: 300614054
VISIT DATE: 03/27/2024
NARRATIVE
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On 1/22/24 the Orange County Child Care Office received a complaint alleging unqualified staff caring for daycare children and classroom operating out of ratio. Reporting Party (RP) stated there are 5 staff members with 40 toddlers. RP also stated there are staff members who are unqualified to care for day care children. RP stated unqualified staff members and volunteers are left alone with day care children.

During the investigation, the LPA interviewed 3 staff members, 3 preschool age children, and reviewed staff files, and obtained the personnel form, children’s roster, sign in/out sheets, and timecards.

On 1/31/24 LPA interviewed 3 staff members including the facility representative. 3 out of 3 staff members stated they have not been out of ratio. On 1/31/24, LPA observed 10 children in the classroom with 3 staff members and on 3/27/24, LPA observed 5 preschool children with 2 staff members and 2 volunteers in the classroom, both days the preschool classrooms were within ratio. On 3/27/24, LPA reviewed the staff timecards and children’s sign in/out sheets for 1/17/24 and observed that the preschool classroom was within ratio. LPA reviewed staff files and observed that all staff members that were in the preschool classroom were qualified teachers. Staff#1 (S1) does not have 12 ECE units and S1 stated S1 is not left alone with the children. Staff#2 (S2) that has 12 ECE units stated that S2 has not been left alone with more than 12 children. All staff members that were interviewed stated volunteers are not alone with the children.

LPA attempted to interview 4 children and only 3 children qualified for an interview. No disclosures were made by the 3 interviewed children.

On 3/11/24 LPA interviewed 3 parents and none of the parents disclosed any concerns about the childcare center. All the parents were satisfied with the childcare center.



Based on the information gathered from LPA interviews with staff members, parents, children, and reviewing records, there is insufficient evidence to corroborate the allegation of Unqualified staff attending to daycare children and Classroom operating out of ratio. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview was conducted. The Notice of Site Visit was posted. Appeal Rights was explained. A copy of appeal rights (LIC 9058 1/16) was provided and their signatures on this form acknowledges receipt of these rights. First level appeal is to Regional Manager, address is above on the report.

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SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Aiddee Nunez
LICENSING EVALUATOR SIGNATURE:

DATE: 03/27/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/27/2024
LIC9099 (FAS) - (06/04)
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