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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304270207
Report Date: 05/22/2025
Date Signed: 05/22/2025 03:35:10 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/21/2025 and conducted by Evaluator Vivian Trinh
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20250321154336
FACILITY NAME:NEWPORT MONTESSORIFACILITY NUMBER:
304270207
ADMINISTRATOR:ADLER, BRITTANYFACILITY TYPE:
850
ADDRESS:20221 CYPRESS STTELEPHONE:
(949) 756-8855
CITY:NEWPORT BEACHSTATE: CAZIP CODE:
92660
CAPACITY:137CENSUS: 62DATE:
05/22/2025
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Angela Galitski (Director)TIME COMPLETED:
03:45 PM
ALLEGATION(S):
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Staff did not report incident to parent.
INVESTIGATION FINDINGS:
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On 05/22/2025, Licensing Program Analyst (LPA) Vivian Trinh conducted an unannounced subsequent visit to the facility to deliver the findings for a complaint that was initiated on 03/26/2025. LPA met with Director Angela Galitski and explained the reason for the visit. LPA was led on a tour of the facility and observed a total of 8 toddler children, with 1 staff member, 54 preschool children and 5 staff members, including Director were napping.
A review of staff criminal clearance records on this date 5/22/2025 indicates that all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.
On 03/21/2025, the Orange County Regional Child Care Licensing Office received a complaint with the allegation that Staff did not incident to parents. During the investigation, LPA conducted observations, interviewed seven (7) staff members, including the Director, five (5) children, and five (5) parents, 1 out of 5 parents did not respond, and reviewed pertinent records including LIC 500 Personnel Report, LIC 9040 Children’s Roster, the Personnel Handbook, child incident reports, child daily reports, and the Parent Handbook. Continued Page 2.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Vivian Trinh
LICENSING EVALUATOR SIGNATURE:

DATE: 05/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/22/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 06-CC-20250321154336
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: NEWPORT MONTESSORI
FACILITY NUMBER: 304270207
VISIT DATE: 05/22/2025
NARRATIVE
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Page 2.
During interviews, Staff #3 (S3) staff stated they witnessed Child #1 (C1) spitted the foods out during the lunch time, and Staff #8 (S8) stated they witnessed C1 threw up food while eating lunch. Staff #6 (S6) stated, based on the work duties, the lead teacher should be the one responsible to write the incident/accident or daily report to the parents by the end of the day, and send the report home to parents. Staff #8 (S8) admitted that S8 forgot to write the incident to the parents. During parent's interviews, none of the interviewed parents share any related concern to the allegation. Five (5) children were interviewed, did not share any related concern to the allegation. Additionally, the four (4) parents interviewed did not raise any concerns regarding the above-mentioned allegation.
According to the record review, in Parents handbook under section Illness/Injury page 13, and 14 mention “In cases of illness, accident or injury to a child, the parents will be notified, and instruction for the course of action to be followed will be requested”. Based on record review of the school communication with C1’s representative, the facility did not notify parents regarding the incident in which C1 vomited at school, until the parents come up to the Director and confirmed that S8 forgot to report the incident.
Based on LPA’s observation, interviews and record reviews, the preponderance of evidence standard has been met, therefore the above allegation is SUBSTANTIATED. Violation of California Code of Regulations, Title 22, Division 12, CCR 101212(f) Reporting Requirements was observed and cited on the attached 9099D.
An exit interview was completed with Director. The report was reviewed and discussed. The Director was informed that the “Notice of Site Visit” must be posted for 30 consecutive days. Failure to post will result in Civil Penalties of $100.00.

End of the Report.
SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Vivian Trinh
LICENSING EVALUATOR SIGNATURE:

DATE: 05/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/22/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 06-CC-20250321154336
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: NEWPORT MONTESSORI
FACILITY NUMBER: 304270207
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/22/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/22/2025
Section Cited
CCR
101212(f)
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CCR 101212(f) Reporting Requirements: Upon the occurrence, during the operation of the child care center of any of the events…Any unusual incident …that threatens the physical or emotional health or safety of any child…shall also be reported to the child’s authorized representative. This requirement was not met as evidenced by:
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The director stated that staff training would continue regarding reporting all incidents to parents. The director also stated that staff #8 is no longer working at any facility affiliated with the company. Incident Reports have been updated to include Director Signature before parent notification.
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Based on interviews and record review, the facility staff #8 did not report the 04/18/2025 incident to Child #1’s parents in a timely manner. This is a potential health and safety risk to the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Vivian Trinh
LICENSING EVALUATOR SIGNATURE:

DATE: 05/22/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/22/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/21/2025 and conducted by Evaluator Vivian Trinh
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20250321154336

FACILITY NAME:NEWPORT MONTESSORIFACILITY NUMBER:
304270207
ADMINISTRATOR:ADLER, BRITTANYFACILITY TYPE:
850
ADDRESS:20221 CYPRESS STTELEPHONE:
(949) 756-8855
CITY:NEWPORT BEACHSTATE: CAZIP CODE:
92660
CAPACITY:137CENSUS: 62DATE:
05/22/2025
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Angela Galitski (Director)TIME COMPLETED:
03:45 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff do not treat children with respect.
Staff force children to nap.
Staff did not ensure child's clothes were cleaned properly.
INVESTIGATION FINDINGS:
1
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5
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13
On 05/22/2025, Licensing Program Analyst (LPA) Vivian Trinh conducted an unannounced subsequent visit to the facility to deliver the findings for a complaint that was initiated on 03/26/2025. LPA met with Director Angela Galitski and explained the reason for the visit. LPA was led on a tour of the facility and observed a total of 8 toddler children, with 1 staff member, 54 preschool children and 5 staff members, including Director were napping.
A review of the Facility Personnel Report Summary conducted on this date 05/22/2025 indicates all facility staff or other individuals who required caregiver background checks have received criminal record and child abuse index clearances or exemptions.
On 03/21/2025, the Orange County Regional Child Care Licensing Office received a complaint with the allegations: (1) Staff do not treat children with respect, (2) Staff force children to nap, (3) Staff did not ensure child's clothes were cleaned properly.

Continued Page 2.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Vivian Trinh
LICENSING EVALUATOR SIGNATURE:

DATE: 05/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/22/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 06-CC-20250321154336
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: NEWPORT MONTESSORI
FACILITY NUMBER: 304270207
VISIT DATE: 05/22/2025
NARRATIVE
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Page 2.
During the investigation, LPA conducted observations, interviewed seven (7) staff members, including the Director, five (5) children, and five (5) parents, 1 out of 5 parents did not respond, and reviewed pertinent records including LIC 500 Personnel Report, LIC 9040 Children’s Roster, the Personnel Handbook, child incident reports, child daily reports, and the Parent Handbook.
Regarding allegation (1) Staff do not treat children with respect. During the interview, seven (7) staff members interviewed stated that they did not witness S5 treating children in care without respect. The LPA also interviewed five (5) children; all of them reported that they neither witnessed nor experienced disrespect from S5. Additionally, the four (4) parents interviewed did not raise any concerns regarding the above-mentioned allegation.
Regarding allegation (2) Staff force children to nap. During the investigation, the LPA observed children transitioning from lunch to napping time and did not see any signs of force being used during nap time. Seven (7) staff members interviewed confirmed that they had not witnessed S5 force children to nap. The LPA also interviewed five (5) children in care; all children stated that they had not witnessed or experienced any force from S5. Additionally, all five children demonstrated and showed the LPA the quiet toy material they use if they do not want to sleep. The four (4) parents interviewed did not express any concerns regarding the allegations mentioned above.
Regarding allegation (3), the Staff did not ensure the child's clothes were cleaned properly. During the interview, seven (7) staff members interviewed confirmed that they clean the children when they become dirty. During the investigation, the LPA observed children cleaning clothes inside their cubbies. Additionally, five (5) children stated that when they get dirty from playing outside or food on their clothes, their teacher consistently cleans and changes them into new clothes. The four (4) parents interviewed did not express any concerns regarding the allegations mentioned above.
Based on the information gathered from LPA observations, interviews, and record reviews, there is insufficient evidence to corroborate the allegations: (1) Staff do not treat children with respect. (2) Staff force children to nap. (3) Staff did not ensure the child's clothes were cleaned properly. Although the allegations may have happened or are valid, there are not a preponderance of evidence to prove the allegations did or did not occur in the day-care facility. Therefore, the listed allegations are UNSUBSTANTIATED.
An exit interview was completed. The report was reviewed and discussed with Director Angela Galitski. Appeal Rights were provided. The Director was informed that the “Notice of Site Visit” must be posted for 30 consecutive days. Failure to post will result in Civil Penalties of $100.00.
End of the Report.
SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Vivian Trinh
LICENSING EVALUATOR SIGNATURE:

DATE: 05/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/22/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 5