304270266-6-24-2022-06-CC-JHAN-CG2SV5-20220705141210

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304270266
Report Date: 06/24/2022
Date Signed: 06/24/2022 10:42:06 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/27/2022 and conducted by Evaluator Dean Valencia

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20220427141935

FACILITY NAME:	CHILDTIME CHILDREN'S CENTER		FACILITY NUMBER:	304270266
ADMINISTRATOR:	VASQUEZ, JENNY		FACILITY TYPE:	850
ADDRESS:	705 EAST BIRCH STREET		TELEPHONE:	(714) 256-2010
CITY:	BREA	STATE: CA	ZIP CODE:	92821
CAPACITY:	107	CENSUS: 57	DATE:	06/24/2022
		UNANNOUNCED	TIME BEGAN:	08:30 AM
MET WITH:	Jenny (Becky) Vasquez		TIME COMPLETED:	11:30 AM

ALLEGATION(S):

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Facility operating out of ratio.
Staff not provided adequate supervision.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Dean Valencia conducted an unannounced complaint inspection on today's date, 6/24/22. LPA met with directro Jenny Vasquez, and at 9am LPA conducted a tour of the facility and census of children was taken. LPA observed 57 preschool children with 11 teachers. On 4/27/22 a complaint was filed with the Department alleging the above.

During the course of the investigation, LPA interviewed nine staff, five children, several parents conducted 2 separate physical plant inspections of each preschool classroom on 5/4/22 and 6/24/22, and gathered and reviewed facility documentation related to the allegation; including 'Face to Name' forms and child sing in/out. During LPA's observations of the classrooms, LPA observed facility staff maintain adequate supervision and within teacher to child ratio. Staff were interviewed by LPA on 5/4/22 and during the interviews staff exhibited knowledge of Supervision and Ratio regulations and stated they are always to be within complaince of the discussed Title 22 Regulations. Children were interviewed on 6/24; and did not provide any information to support a preponderance of evidence for the allegations. (continued on LIC9099C)

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Dean Valencia
LICENSING EVALUATOR SIGNATURE:	DATE: 06/24/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/24/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20220427141935

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: CHILDTIME CHILDREN'S CENTER	FACILITY NUMBER: 304270266
	VISIT DATE: 06/24/2022

NARRATIVE

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(page 2)
Several parents were interviewed via phone call on 6/23/22. From their interviews evidence to support a preponderance of evidence for the allegations was not provided.

Based on this gathered information the allegation of Facility operating out of ratio and staff did not provide adequate supervision were not determined to have a preponderance of evidence to support them. In addition to this, LPA was unable to demonstrate that these allegations or that the facility at any point in the past was out of compliance of teacher to child ratio or had inadequate supervision. LPA was unable to make the determination from the information gathered that these allegations did not ever occur, or that there wasn't a preponderance of evidence to support these allegations, at some point. Due to this reasoning the most factual finding on the allegations, with all available information to LPA during the investigation are unsubstantiated.

Based on all this information LPA gathered, the preponderance of evidence standard for the allegations was not met, therefore the above allegations are found to be unsubstantiated. From all of the available information obtained by LPA during the course of the investigation, that there is insufficient evidence indicating that the facility was out of ratio or provided inadequate supervision. Based on all of the information LPA gathered, LPA was not able to determine that these allegations were false or untrue. Therefore LPA cannot make the determination that these allegations are unfounded; and the most accurate findings would remain at unsubstantiated.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur; therefore, the allegations are unsubstantiated. Exit interview was conducted, and report was reviewed and discussed. Notice of Site Visit was posted during the visit. The facility representative was informed that the Notice of Site Visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100 per day. The facility was provided a copy of their appeal rights (LIC 9058 12/15) and their signature on this form acknowledges receipt of these rights.

SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Dean Valencia
LICENSING EVALUATOR SIGNATURE:	DATE: 06/24/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/24/2022

LIC9099 (FAS) - (06/04)

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