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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304270339
Report Date: 02/10/2026
Date Signed: 02/10/2026 03:30:11 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/07/2026 and conducted by Evaluator Anna Francesca Chan
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20260107103642
FACILITY NAME:KINDERCARE LEARNING CENTERFACILITY NUMBER:
304270339
ADMINISTRATOR:ANTUNA, IRISFACILITY TYPE:
850
ADDRESS:3223 ASSOCIATED ROADTELEPHONE:
(714) 990-6924
CITY:FULLERTONSTATE: CAZIP CODE:
92835
CAPACITY:82CENSUS: 51DATE:
02/10/2026
UNANNOUNCEDTIME BEGAN:
01:45 PM
MET WITH:Director Iris AntunaTIME COMPLETED:
03:45 PM
ALLEGATION(S):
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Staff did not properly store medication resulting in the medication being lost
INVESTIGATION FINDINGS:
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On 2/10/2026, at 1:45PM Licensing Program Analyst (LPA) Anna Chan conducted an unannounced Complaint investigation inspection. This is to deliver the findings of the investigation initiated on 1/9/2026. Upon arrival, the LPA met with Director Iris Antuna and informed them of the purpose of visit Census was taken. LPA observed 51 preschool school children and 4 staff. Children were napping when LPA arrived. Director stated that currently, there are x children enrolled in the preschool program.

A review of the Facility Personnel Report Summary conducted on today’s date indicates all facility staff or other individuals who required caregiver background checks have received criminal record and child abuse index clearances or exemptions.

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Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Anna Francesca Chan
LICENSING EVALUATOR SIGNATURE:

DATE: 02/10/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/10/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 06-CC-20260107103642
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: KINDERCARE LEARNING CENTER
FACILITY NUMBER: 304270339
VISIT DATE: 02/10/2026
NARRATIVE
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The Department received a complaint on 01/07/2026 alleging Staff did not properly store medication resulting in the medication being lost

During the investigation, LPA interviewed 8 staff members, Assistant Director, 3 children and 3 parents, obtained and reviewed children’s records.

Reporting Party (RP) stated the facility failed to properly store emergency rescue medication.

During staff interview, 8 of 8 staff stated they keep the medication in the office. Assistant Director (AD) stated they do not recall receiving medication for Child 1 (C1). AD stated they do not have an updated medication checklist.

On 2/10/26, Director stated they moved the medication box in the kitchen and currently, there are no medications for preschool children.

LPA reviewed children’s file, C1’s file did not indicate a prescription medication on Physician’s report.

LPA interviewed 3 parents and none of the parents interviewed disclosed any information that could support the allegation.

LPA interviewed 3 children and none of the children interviewed disclosed any information that could support the allegation.

LPA observed storage of medication in the kitchen where first aid supplies were. LPA did not observe any medications in the preschool classroom.

Based on the observation, interviews conducted and records reviewed, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged Staff did not properly store medication resulting in the medication being lost did or did not occur, therefore the allegation is UNSUBSTANTIATED.



Exit interview was conducted with Director Iris Antuna. Report and were discussed. The Notice of Site Visit was posted and must remain posted for 30 consecutive days. Appeal Rights were provided.

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SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Anna Francesca Chan
LICENSING EVALUATOR SIGNATURE:

DATE: 02/10/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/10/2026
LIC9099 (FAS) - (06/04)
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