304270606-9-8-2025-06-CC-TNGN-DLKMVQ-20250916095707

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304270606
Report Date: 09/08/2025
Date Signed: 09/08/2025 03:57:29 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/24/2025 and conducted by Evaluator Aiddee Nunez

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20250624115810

FACILITY NAME:	MARINERS CHURCH PRESCHOOL		FACILITY NUMBER:	304270606
ADMINISTRATOR:	EGGERS, JENNIFER		FACILITY TYPE:	830
ADDRESS:	5001 NEWPORT COAST DRIVE		TELEPHONE:	(949) 769-8261
CITY:	IRVINE	STATE: CA	ZIP CODE:	92612
CAPACITY:	26	CENSUS: 19	DATE:	09/08/2025
		UNANNOUNCED	TIME BEGAN:	12:30 PM
MET WITH:			TIME COMPLETED:	01:30 PM

ALLEGATION(S):

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Unqualified staff is providing care and supervision
Staff do not provide healthful accommodations for the daycare children
Staff are not meeting the medial needs of a daycare child

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPA) Aiddee Nunez conducted an unannounced complaint investigation. This is a continuation of the investigation initiated on 6/30/2025. Upon arrival, LPA met with Director, Katherine Yeakel and informed the director the purpose of the visit is to deliver complaint findings. Census was taken and observed a total of 19 infant age children and 7 staff members.

A review of the Facility Personnel Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. During today’s inspection the facility was operating within its licensed capacity and within compliance of staffing ratios.

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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Aiddee Nunez
LICENSING EVALUATOR SIGNATURE:	DATE: 09/08/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/08/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20250624115810

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: MARINERS CHURCH PRESCHOOL	FACILITY NUMBER: 304270606
	VISIT DATE: 09/08/2025

NARRATIVE

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On 6/24/25 the Orange County Child Care Office received a complaint alleging (1) Unqualified staff is providing care and supervision (2) Staff do not provide healthful accommodations for the daycare children (3) Staff are not meeting the medical needs of a daycare child. Reporting Party (RP) stated the following: Staff#11 (S11) is in the infant/toddler classroom without the required infant units. S11 is alone in the nap room with the infants. Classrooms remain consistently unsanitary. The toys are visibly dirty, rarely sanitized, and mouthed toys are not immediately removed for cleaning as required. There are frequent substitute teachers that are not made aware of child’s severe, life-threatening allergies or of the proper policies and procedures regarding the use and storage of the child’s Epi Pen, posing serious health risk.

During the investigation, LPA toured the facility, reviewed 11 staff files, and obtained copies of the children’s roster and personnel report. LPA also conducted interviews with 12 staff members and 3 parents.

Regarding allegation: (1) Unqualified staff is providing care and supervision

During staff interviews, all interviewed staff members stated S11 is not alone with the infants in the classrooms. Staff members stated they don’t always use S11 to break staff members for their lunch/breaks as they are able to break themselves if ratio permits them. S11 stated the following: S11 does not have infant units but is not alone with the infants when the infants are awake. During naptime, Staff #11 (S11) is in the nap room with the infants while they are asleep, while a qualified staff member remains in the infant classroom. If an infant wakes up in the nap room, S11 will call a staff member from the infant classroom for support. LPA reviewed S11 staff file and confirmed that S11 does not have infant units.

Regarding allegation: (2) Staff do not provide healthful accommodation for the daycare children

During staff interviews, 11 staff members stated the classroom toys are cleaned every day by the staff members. The small toys are put in the dishwasher and the large toys are put in the Zono machine where the toys get sanitized. Staff members also stated that when toys are mouthed, they are put in a dirty basket so they can be washed. On 6/30/25, LPA observed the infant classroom toys and did not observe any concerns.

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SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Aiddee Nunez
LICENSING EVALUATOR SIGNATURE:	DATE: 09/08/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/08/2025

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20250624115810

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: MARINERS CHURCH PRESCHOOL	FACILITY NUMBER: 304270606
	VISIT DATE: 09/08/2025

NARRATIVE

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Regarding allegation: (3) Staff are not meeting the medical needs of a day care child

During staff interviews, staff members stated there is a substitute folder in each classroom that includes information about the children’s allergies. Staff members also stated they make sure to let the substitute teachers know about the children’s allergies. Substitute teachers stated that if an Epi Pen needs to be administered the administration staff members or lead teachers will administer the Epi Pen to the child.

During the 3 parent interviews, the 3 parents did not divulge any information pertaining to the allegation or express any concerns regarding care of the children.

Based on information gathered from LPA’s interviews with the 12 staff members, 3 parents, and record reviews, the preponderance of evidence has not been met. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations (1) Unqualified staff is providing care and supervision (2) Staff do not provide healthful accommodations for the daycare children (3) Staff are not meeting the medial needs of a daycare child; therefore, the allegations are UNSUBSTANTIATED.

Exit interview was conducted with the director, Katherine Yeakel. The Notice of Site Visit was posted. The director was informed that the Notice of Site Visit must be posted for 30 consecutive days. The director was provided with a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. First level appeals should be sent to the regional manager to the address listed above.

End of Report. Page 3 of 3

SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Aiddee Nunez
LICENSING EVALUATOR SIGNATURE:	DATE: 09/08/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/08/2025

LIC9099 (FAS) - (06/04)

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