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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304270606
Report Date: 09/25/2025
Date Signed: 09/25/2025 12:09:00 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/23/2025 and conducted by Evaluator Aiddee Nunez
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20250723131111
FACILITY NAME:MARINERS CHURCH PRESCHOOLFACILITY NUMBER:
304270606
ADMINISTRATOR:EGGERS, JENNIFERFACILITY TYPE:
830
ADDRESS:5001 NEWPORT COAST DRIVETELEPHONE:
(949) 769-8261
CITY:IRVINESTATE: CAZIP CODE:
92612
CAPACITY:26CENSUS: 19DATE:
09/25/2025
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Human Resource Manager, Sara Crippen TIME COMPLETED:
12:15 PM
ALLEGATION(S):
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Staff did not clean day care properly to ensure that hand/foot/mouth would not spread
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPA) Aiddee Nunez conducted an unannounced complaint investigation. This is a continuation of the investigation initiated on 7/29/2025. Upon arrival, LPA met with Human Resource Manager (HRM), Sara Crippen and informed the HRM the purpose of the visit is to deliver complaint findings.

Census was taken and observed a total of 19 infant age children and 8 staff members.
A review of the Facility Personnel Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. During today’s inspection the facility was operating within its licensed capacity and within compliance of staffing ratios.

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Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Aiddee Nunez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/25/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/25/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 06-CC-20250723131111
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: MARINERS CHURCH PRESCHOOL
FACILITY NUMBER: 304270606
VISIT DATE: 09/25/2025
NARRATIVE
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On 7/23/25 the Orange County Child Care Office received a complaint alleging (1) Staff did not clean day care properly to ensure that hand/foot/mouth would not spread. Reporting Party (RP) stated the following: Hand, foot, and mouth have been going around Marines Church Preschool. The lack of responsibility the director has taken to notify the staff what is happening and not thoroughly cleaning the classroom spaces.

During the investigation, LPA toured the facility and conducted interviews with 6 staff members and 3 parents.

During staff interviews, 6 staff members stated during an outbreak they will sanitize the classroom’s toys and the surfaces daily. Staff also stated they will separate the infected child from the rest of the children, so the other children do not get infected. 6 staff members also stated that the director notified the staff members by email regarding the outbreak.

During the 3 parent interviews, the 3 parents did not divulge any information pertaining to the allegation or express any concerns regarding care of the children.

Based on information gathered from LPA’s interviews with the 6 staff members and 3 parents, the preponderance of evidence has not been met. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations (1) Staff did not clean day care properly to ensure that hand/foot/mouth would not spread; therefore, the allegations are UNSUBSTANTIATED.

Exit interview was conducted with the HRM, Sara Crippen. The Notice of Site Visit was posted. The HRM was informed that the Notice of Site Visit must be posted for 30 consecutive days. The director was provided with a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. First level appeals should be sent to the regional manager to the address listed above.

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SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Aiddee Nunez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/25/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/25/2025
LIC9099 (FAS) - (06/04)
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