<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 304270896
Report Date: 12/18/2024
Date Signed: 12/18/2024 12:02:33 PM

Document Has Been Signed on 12/18/2024 12:02 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME:KINDERCARE LEARNING CENTERFACILITY NUMBER:
304270896
ADMINISTRATOR/
DIRECTOR:		PATTERSON, JENNIFERFACILITY TYPE:
830
ADDRESS:1001 EAST IMPERIAL HWYTELEPHONE:
(310) 887-6400
CITY:PLACENTIASTATE: CAZIP CODE:
92870
CAPACITY: 40TOTAL ENROLLED CHILDREN: 40CENSUS: 31DATE:
12/18/2024
TYPE OF VISIT:Case Management - DeficienciesUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
11:00 AM
MET WITH:Jennfier Patterson, DirectorTIME VISIT/
INSPECTION COMPLETED:
12:15 PM
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
On 12/18/2024 at 11:00am, Licensing Program Analyst (LPA) Sarah Garcia conducted an unannounced case management visit-deficiencies to address allegations disclosed to LPA. Upon arrival, LPA met with Director Jennifer Patterson. Director guided LPA on a walk through of the facility and LPA took census. Total census was 31 infants and 11 staff.

A review of staff records on this date indicated that all facility staff or other individuals who required caregiver background checks have received criminal record and child abuse index clearances or exemptions.

On 12/06/2024, LPA received information regarding the personal rights of a child in care. The following was reported, “I noticed [a teacher] was being rough with one of the babies and [they] yelled at the baby and said no. I stated that I don’t feel comfortable with the yelling. I told the director and they state that they talked to the teacher, the teacher had a training…"



During today’s visit, LPA interviewed 5 staff. .

During interviews, Staff 2 (S2) stated, "There was an incident...It was the third time I had responded to [a child]. They tried to pull and sit on their friend. I think I just got really overwhelmed and I raised my voice a little. " S2 stated, "This was I want to say probably October. Maybe end of September... in Infant 1 classroom." S2 stated, "There was an infant [parent] that brought up a concern and they moved [child ]to another class. We talked about moving away and calling for help. " Based on interviews, Staff spoke to child in an inappropriate manner which is in violation with the child’s personal rights.


Continued on Page 2
SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Sarah Garcia
LICENSING EVALUATOR SIGNATURE: DATE: 12/18/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 12/18/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
Page: 1 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: KINDERCARE LEARNING CENTER
FACILITY NUMBER: 304270896
VISIT DATE: 12/18/2024
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Page 2

LPA Sarah Garcia informed director, that this report dated 12/18/2024 documents (1) Type A citation(s) which shall be posted for 30 consecutive days as there is/are immediate risk(s) to the health, safety, or personal rights of children in care. Also, LPA Sarah Garcia informed director, to provide a copy of this licensing report dated 12/18/2024 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Exit interview conducted and report was reviewed with the director, Jennifer Patterson. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Sarah Garcia
LICENSING EVALUATOR SIGNATURE:

DATE: 12/18/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/18/2024
LIC809 (FAS) - (06/04)
Page: 2 of 3
Document Has Been Signed on 12/18/2024 12:02 PM - It Cannot Be Edited


Created By: Sarah Garcia On 12/18/2024 at 11:44 AM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: KINDERCARE LEARNING CENTER
FACILITY NUMBER: 304270896

DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/18/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
12/19/2024
Section Cited
CCR
101223(a)(3)

1
2
3
4
5
6
7
101223(a)(3) Personal Rights. To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation,……including but not limited to: interference with functions of daily living including eating, sleeping or toileting….. This requirement is not met as evidenced by:
1
2
3
4
5
6
7
Director agreed to conduct an all staff training and watch CDSS personal rights video. Director agreed to submit training agenda, staff declarartions stating what they have learned, and staff sign in sheet by 12/19/24. https://ccld.childcarevideos.org/
8
9
10
11
12
13
14
 Based on interviews, Staff 2 (S2) spoke inappropriately to a child in care which poses an immediate risk to the health safety, and personal rights to the children in care.

8
9
10
11
12
13
14

1
2
3
4
5
6
7
1
2
3
4
5
6
7

1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Patricia Magana
LICENSING EVALUATOR NAME:Sarah Garcia
LICENSING EVALUATOR SIGNATURE:
DATE: 12/18/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 12/18/2024


LIC809 (FAS) - (06/04)
Page: 3 of 3