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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304310216
Report Date: 02/07/2025
Date Signed: 02/18/2025 01:29:06 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/08/2025 and conducted by Evaluator Olivia Meza
COMPLAINT CONTROL NUMBER: 06-CC-20250108150104
FACILITY NAME:PALMERI, MIRNAFACILITY NUMBER:
304310216
ADMINISTRATOR:PALMERI, MIRNAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(949) 463-4544
CITY:ALISO VIEJOSTATE: CAZIP CODE:
92656
CAPACITY:14CENSUS: 6DATE:
02/07/2025
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Mirna PalmeriTIME COMPLETED:
03:29 PM
ALLEGATION(S):
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Uncleared staff providing care and supervision.
INVESTIGATION FINDINGS:
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** This is an amended version of the report.**
On 2/7/2025 at 2:00pm, Licensing Program Analyst (LPA) Olivia Meza and Licensing Program Manager (LPM), Martha Malane, conducted a complaint inspection to deliver findings for a complaint that was initiated on 1/8/25. Upon arrival, LPA met with Licensee’s Husband, Anthony Palmer and Helper Laura Linet Betanco.LPA informed licensee's husband Anthony Palmeri, and helper the purpose of the visit and was led on a tour of the facility. At 2:16pm Licensee, Mirna Palmeri arrived and was informed the purpose of the visit. Licensee stated she left the helper alone to run errands. There were five (5) children, and one (1) infant. Prior to entry LPM observed Anthony Palmeri arriving home at 1:54pm leaving the helper, Laura Linet Betanco supervising children alone.

A review of staff records on this date 02/7/2025 indicates that all facility staff or other individuals who required caregiver background checks have not received criminal record and child abuse index clearances or exemptions.

Based on LPAs observations, interviews, and record review during the course of the investigation licensee stated Laura Linet Betanco has been working in the facility since January 2025 without a criminal background clearance. Therefore, the preponderance of evidence standard has been met, and the above allegation of uncleared adult in the home is found to be SUBSTANTIATED.
(Continue to page 2)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Olivia Meza
LICENSING EVALUATOR SIGNATURE:

DATE: 02/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/07/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 06-CC-20250108150104
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: PALMERI, MIRNA
FACILITY NUMBER: 304310216
VISIT DATE: 02/07/2025
NARRATIVE
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(Page Two)
California Code of Regulations, Title 22, Division & Chapter 3, one Type A citation is being cited on the attached LIC9099D and a civil penalty of $500 assessed.

LPA Meza informed Licensee, Mirna Palmeri that this report dated 2/7/25 documents one Type A citation which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care.

LPA Meza informed the licensee Mirna Palmeri to provide a copy of this licensing report dated 2/7/25 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Exit interview conducted with Licensee, Mirna Palmeri. The Notice of Site Visit was posted. Licensee, Mirna Palmeri, was informed that the Notice of Site Visit must be posted for 30 consecutive days.
(End of report)
SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Olivia Meza
LICENSING EVALUATOR SIGNATURE:

DATE: 02/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/07/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/08/2025 and conducted by Evaluator Olivia Meza
COMPLAINT CONTROL NUMBER: 06-CC-20250108150104

FACILITY NAME:PALMERI, MIRNAFACILITY NUMBER:
304310216
ADMINISTRATOR:PALMERI, MIRNAFACILITY TYPE:
810
ADDRESS:15 BELFLORA CT.TELEPHONE:
(949) 463-4544
CITY:ALISO VIEJOSTATE: CAZIP CODE:
92656
CAPACITY:14CENSUS: 6DATE:
02/07/2025
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Mirna PalmeriTIME COMPLETED:
03:29 PM
ALLEGATION(S):
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Licensee is absent from the daycare for over 20% of operating hours.
INVESTIGATION FINDINGS:
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** This is an amended version of the report.**
On 2/7/2025 at 2:00pm, Licensing Program Analyst (LPA) Olivia Meza and Licensing Program Manager (LPM), Martha Malane, conducted a complaint inspection to deliver findings for a complaint that was initiated on 1/8/25. Upon arrival, LPA met with Licensee’s Husband, Anthony Palmer and Helper Laura Linet Betanco.LPA informed licensee's husband Anthony Palmeri, and helper the purpose of the visit and was led on a tour of the facility. At 2:16pm Licensee, Mirna Palmeri arrived and was informed the purpose of the visit. Licensee stated she left the helper alone to run errands. There were five (5) children, and one (1) infant. Prior to entry LPM observed Anthony Palmeri arriving home at 1:54pm leaving the helper, Laura Linet Betanco supervising children alone.

Based on LPAs observations, interviews and record review during the course of the investigation there was not enough evidence to determine that licensee is absent from the daycare for over 20% of operating hours. Therefore, the preponderance of evidence standard has not been met, and the above allegation is found to be UNSUBSTANTIATED.

Exit interview was conducted. The Notice of Site Visit was posted. Facility representative was informed that the Notice of Site Visit must be posted for 30 consecutive days.
(end of report)

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Olivia Meza
LICENSING EVALUATOR SIGNATURE:

DATE: 02/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/07/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 06-CC-20250108150104
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: PALMERI, MIRNA
FACILITY NUMBER: 304310216
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/07/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
02/10/2025
Section Cited
CCR
102370(d)(1)
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*amended version*102370(d)(1) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1596.871 shall prior to working, residing... in a licensed facility:(1)Obtain a California clearance or a criminal record exemption as required by the Department. This requirement was not met as evidenced by:
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Laura Linet Betanco will not be assisting in the FCCH until fingerprint cleared. Licensee stated she will submit receipt of clearance to the department via email by 2/10/25.
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Based on observation, record review, and interview the Licensee's helper Laura Linet Betanco did not obtain clearance prior to working in the facility.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Olivia Meza
LICENSING EVALUATOR SIGNATURE:

DATE: 02/07/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/07/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 4