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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304313158
Report Date: 09/18/2025
Date Signed: 09/18/2025 02:27:20 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/27/2025 and conducted by Evaluator Alma Castro
COMPLAINT CONTROL NUMBER: 06-CC-20250627102452
FACILITY NAME:CHERNOBROVINA, SVETLANAFACILITY NUMBER:
304313158
ADMINISTRATOR:CHERNOBROVINA, SVETLANAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(310) 717-9848
CITY:IRVINESTATE: CAZIP CODE:
92620
CAPACITY:14CENSUS: 9DATE:
09/18/2025
UNANNOUNCEDTIME BEGAN:
01:35 PM
MET WITH:Licensee, Svetlana ChernobrovinaTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Licensee does not reside in facility
Licensee is operating facility out of ratio
INVESTIGATION FINDINGS:
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On 9/18/2025, Licensing Program Analyst (LPA), Alma Castro, conducted an unannounced subsequent visit to the facility to deliver the findings for a complaint that was initiated on 07/03/2025. LPA met with Licensee, Svetlana Chernobrovina and explained the reason for the visit. LPA was led on a tour of the facility and observed a total of 9 napping children and 2 staff.

On 06/27/2025, the Orange County Regional Child Care Licensing Office received a complaint with the allegation listed as: (1) Licensee does not reside in facility and (2) Licensee is operating out of ratio.
On 07/03/2025, LPA made an unannounced visit to the facility, interviewed staff and attempted to interview children. Licensee provided LPA with facility roster and other pertinent documents.
During investigation, LPA conducted observations during nap time, interviewed 3 staff and contacted 6 parents, but only 2 were interviewed. Licensee also granted access to LPA to the off-limits areas of the residence.

Continue to LIC9099C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Alma Castro
LICENSING EVALUATOR SIGNATURE:

DATE: 09/18/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/18/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 06-CC-20250627102452
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: CHERNOBROVINA, SVETLANA
FACILITY NUMBER: 304313158
VISIT DATE: 09/18/2025
NARRATIVE
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Regarding allegation (1) Licensee does not reside in facility: Two out of three staff stated that the licensee lives in the home. Two (2) out of two children did not qualify to be interviewed. All two interviewed parents did not disclose any concerns regarding the allegation that the licensee is not residing in the facility.

Regarding allegation (2) Facility is operating out of ratio, during LPA’s observations, LPA observed facility operating within its license and capacity. Two interviewed staff provided consistent statements about the facility’s compliance with ratio. Two out of two children did not qualify to be interviewed. Of the two interviewed parents, neither disclosed any concerns regarding the allegation regarding ratio.

The Orange County Regional Child Care Licensing Office has investigated the complaint alleging that (1) Licensee does not reside in facility and (2) Licensee is operating facility out of ratio.

Based on the information gathered from LPA’s interviews and record reviews, although the allegation may have happened or is valid, there was not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are unsubstantiated.

No deficiencies cited.

A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with the licensee, Svetlana Chernobrovina.

END OF REPORT
SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Alma Castro
LICENSING EVALUATOR SIGNATURE:

DATE: 09/18/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/18/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2