304313567-5-6-2024-06-CC-THOO-D5ZQ5X-20240607115239

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304313567
Report Date: 05/06/2024
Date Signed: 05/06/2024 02:29:37 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/12/2024 and conducted by Evaluator Mahnaz Malek

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20240412100611

FACILITY NAME:	VAZIRI, GISELE		FACILITY NUMBER:	304313567
ADMINISTRATOR:	VAZIRI, GISELE		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(949) 558-6607
CITY:	IRVINE	STATE: CA	ZIP CODE:	92606
CAPACITY:	14	CENSUS: 11	DATE:	05/06/2024
		UNANNOUNCED	TIME BEGAN:	12:30 PM
MET WITH:	Licensee		TIME COMPLETED:	03:00 PM

ALLEGATION(S):

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Licensee did not maintain required staffing ratios.
Licensee is not present the required amount of time while the day care is operating.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Mahnaz (Nancy) Malek conducted an investigation regarding the above allegations. This is a follow up investigation which started on 4/16/2024. LPA met with licensee, Gisele Vaziri. LPA also met with licensee's assistant, Maryam Rafat. Licensee's adult daughter arrived during LPA's presence. There were a total of 11 children of whom 4 were under 2 years of age.
A review of staff records on this date indicated that all facility staff or other individuals who required caregiver background checks have received criminal record and child abuse index clearances or exemptions.
On 4/12/2024, the Orange County Child Care Office received a complaint alleging the "Licensee did not maintain required staffing ratios" and the "Licensee is not present the required amount of time while the day care is operating". Reporting Party (RP) stated on Friday, 04/12/2024, the Licensee was out of town again and adult # 3 was present with approximately 10 children and no other staff. RP stated the Licensee keeps the day care open with the assistants caring for children alone in split shifts so there is only one assistant present with the children throughout the day.
Continued on page 2

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Mahnaz Malek
LICENSING EVALUATOR SIGNATURE:	DATE: 05/06/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/06/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20240412100611

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: VAZIRI, GISELE	FACILITY NUMBER: 304313567
	VISIT DATE: 05/06/2024

NARRATIVE

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During the course of investigation, LPA interviewed Licensee and 3 other adults that they work with children at this facility. Licensee stated she takes two weeks off during the year one week in summer time and one week in another time. She said she might be out for emergency or doctor's appointments but her day care is open with adult # 2, 3, and 4. Licensee stated her day care was closed for Spring Break from Monday 4/1/2024 to 4/5/2024 with advanced notice to parents. The day care resumed on Monday and Tuesday without the presence of Licensee and adult # 2. However adult # 3 and adult # 4 were present with less than 10 children. Licensee was at the facility on Wednesday and Thursday with adult # 2 in split shift with adult # 3 and 4. The licensee stated on Friday April 12th she was not present at the facility but adult # 2 was with adult # 3 in the morning and with adult # 4 in the afternoon. LPA interviewed adult # 2, 3, and 4. They stated licensee is present most of the time. On the days the licensee is out, adult # 2 is present with adult # 3 in the morning and adult # 4 in the afternoon. Adult # 3 and 4 stated that on Friday April 12 they were at the facility with less than 10 children with adult # 2 in split shifts. Adult # 2, 3, and 4 stated they have not been alone with children.
LPA attempted to interview 5 children who were qualified but they could not tell LPA exactly how many staff and how many adults were with them on different days and times due to their age being young. However children could name the adults working at the facility. LPA contacted 9 parents. Out of nine parents, 3 parents responded with positive feedback. Based on the interviews conducted with the Licensee, adult # 2, 3, and 4, contact of 9 parents of whom 3 responded, interview five children, and observations of the number of children and adults present on 4/16/2024 and today, there is not enough proof or evidence to support the above allegations occurred or did not occur. This agency has investigated the complaint alleging "Licensee did not maintain required staffing ratios and "Licensee is not present the required amount of time while the day care is operating"; although the allegations may have happened or are valid, there is not a preponderance of evidence to prove, the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. Notice of Site Visit was posted. The notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. The licensee, Gisele Vaziri was provided a copy of their appeal right (LIC 9058 1/16) and their signature on this form acknowledges receipt of these rights. No deficiency cited on this inspection date. Exit interview was conducted with licensee, Gisele Vaziri.

End of report

SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Mahnaz Malek
LICENSING EVALUATOR SIGNATURE:	DATE: 05/06/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/06/2024

LIC9099 (FAS) - (06/04)

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