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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304313690
Report Date: 01/03/2024
Date Signed: 01/03/2024 04:28:01 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/10/2023 and conducted by Evaluator Aiddee Nunez
COMPLAINT CONTROL NUMBER: 06-CC-20231010150405
FACILITY NAME:AVALOS, MARIAFACILITY NUMBER:
304313690
ADMINISTRATOR:AVALOS, MARIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(657) 565-1911
CITY:SANTA ANASTATE: CAZIP CODE:
92707
CAPACITY:14CENSUS: 5DATE:
01/03/2024
UNANNOUNCEDTIME BEGAN:
02:22 PM
MET WITH:Assistant, Yvonne AvalosTIME COMPLETED:
04:45 PM
ALLEGATION(S):
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Licensee did not allow day care child to eat their lunch from home
LIcensee handled child in a rough manner
Uncleared adult present in the facilty
INVESTIGATION FINDINGS:
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On 1/3/24, Licensing Program Analyst (LPA), Aiddee Nunez conducted an unannounced complaint investigation. This is a continuation of the investigation initiated on 10/16/2023. Upon arrival, LPA met with Licensee's daughter who is also an assistant, Ivonne Avalos to deliver complaint findings. Census was taken and observed a total of 4 preschool age children and 1 school age child. Also present was, a helper that comes and helps with the day care when needed.

A review of the Facility Personnel Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. During today’s inspection the facility was operating within its licensed capacity and within compliance of staffing ratios.

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Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Aiddee Nunez
LICENSING EVALUATOR SIGNATURE:

DATE: 01/03/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/03/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 06-CC-20231010150405
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: AVALOS, MARIA
FACILITY NUMBER: 304313690
VISIT DATE: 01/03/2024
NARRATIVE
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On 10/10/23, the Orange County Child Care Office received a complaint alleging (1) licensee did not allow daycare child eat their lunch from home and (2) licensee handled child in a rough manner and (3) uncleared adult present in facility.
During the course of the investigation, LPA Nunez interviewed the licensee, staff, day care child and children and parents. LPA Nunez obtained a copy of the children’s roster.

On 11/29/23, LPA Nunez interviewed parents. Parents interviewed stated they did not have any concerns with the facility. All parents stated that they have not seen any adults in the daycare other than licensee and licensee’s helper.

Licensee as S1 denied handing children in a rough manner, having an uncleared adult in the facility and stated she served C1 food provided from home.

Based on LPA’s interviews and record review, there is insufficient evidence to corroborate the allegations of (1) Licensee did not allow daycare child to eat their lunch from home, (2) Licensee handled child in a rough matter, and (3) uncleared adult present in the facility. Although the allegations may have happened or valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur; therefore, the allegations are unsubstantiated.

Exit interview conducted and report was reviewed with Licensee's daughter, Ivonne Avalos.



No deficiencies cited.

Notice of Site Visit was provided to licensee’s daughter who is also an assistant, Ivonne Avalos and posted on the door. The Notice of Site Visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. The licensee was provided with a copy of their appeal right (LIC 9058 1/16) and their signature on this form acknowledges receipt of these rights. Exit interview was conducted.

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SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Aiddee Nunez
LICENSING EVALUATOR SIGNATURE:

DATE: 01/03/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/03/2024
LIC9099 (FAS) - (06/04)
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