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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304313836
Report Date: 11/15/2022
Date Signed: 11/15/2022 02:11:48 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/29/2022 and conducted by Evaluator Dean Valencia
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20220929145047
FACILITY NAME:SORIA CHAVEZ, FANNYFACILITY NUMBER:
304313836
ADMINISTRATOR:SORIA CHAVEZ, FANNYFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(714) 805-4448
CITY:TUSTINSTATE: CAZIP CODE:
92780
CAPACITY:14CENSUS: 4DATE:
11/15/2022
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Fanny Soria Chavez, LicenseeTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Licensee slapped day are child on the hand.
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPA)s Dean Valencia and Giselle Lucero conducted an unannounced complaint inspection on today's date, 11/15/2022, to deliver findings of a complaint investigation. This is a continuation of an investigation initiated on 10/3/22. LPA met with licensee, Fanny Soria Chavez. At 9:30 AM the licensee guided LPAs on a tour of the facility and census of children was taken. At the time of the census LPA observed 4 children and the licensee supervising. During the course of the investigation, LPA interviewed licensee and two adult assistants, two parents, and five children, reviewed an audio file submitted to LPA by Reporting Party containing infomration related to the allegation, and conducted 2 separate physical plant inspections on 10/3/22 and 11/15/22. Licensee and assistants were interviewed by LPA on 10/3/22 and during the interviews staff exhibited knowledge of personal rights regulations and stated they are always within compliance of these discussed Title 22 Regulations. A copy of these Title 22 Regulations were provided to the licensee for reference. A two children were interviewed on 10/3/22, two more children were interviewed on 10/13/22, and an addiitonal child was interviewed on 11/15/22.
(continued on LIC9099C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Dean Valencia
LICENSING EVALUATOR SIGNATURE:

DATE: 11/15/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/15/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 06-CC-20220929145047
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: SORIA CHAVEZ, FANNY
FACILITY NUMBER: 304313836
VISIT DATE: 11/15/2022
NARRATIVE
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(page 2)
Of the children interviewed four of the five did not provide sufficient information to support a preponderance of evidence towards the above allegation. Two parents were interviewed via phone call on 11/7/22. From their interviews, evidence to support a preponderance of evidence for the allegation was not provided. Multiple parents were attempted to be interviewed by LPA via phone call, but only two responded. An audio file provided to the LPA by the reporting party was reviewed but did not have a preponderance of evidence to support the allegation. LPA also met with reporting party and interviewed reporting party and two children. Based on this gathered information over the course of LPA's investigation of the allegation Licensee slapped day are child on the hand was not determined to have a preponderance of evidence to support the allegation. In addition to this, LPA was unable to demonstrate that this allegation or that the facility at any point in the past was out of compliance of children's personal rights regulations. LPA was unable to make the determination from the information gathered that this allegation did not ever occur, or that there wasn't a preponderance of evidence to support this allegation, at some point. Due to this reasoning the most factual finding on the allegation, with all available information to LPA during the investigation is unsubstantiated.

Based on all this information LPA gathered, the preponderance of evidence standard for the allegation was not met, therefore the above listed allegation is found to be unsubstantiated. From all of the available information obtained by LPA during the course of the investigation, that there is insufficient evidence indicating that Licensee slapped day are child on the hand. Based on all of the information LPA gathered, LPA was not able to determine that this allegation were false or untrue. Therefore LPA cannot make the determination that this allegation is unfounded; and the most accurate finding would remain at unsubstantiated.

Although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegation is unsubstantiated. Exit interview was conducted, and report was reviewed and discussed. Notice of Site Visit was posted during the visit. The facility representative was informed that the Notice of Site Visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100 per day. The facility was provided a copy of their appeal rights (LIC 9058 12/15) and their signature on this form acknowledges receipt of these rights.

Details of the report were discussed in Spanish.
SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Dean Valencia
LICENSING EVALUATOR SIGNATURE:

DATE: 11/15/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/15/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2