304313939-7-7-2025-06-CC-TNGN-DJFUNV-20250710154431

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304313939
Report Date: 07/07/2025
Date Signed: 07/07/2025 11:45:45 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/29/2025 and conducted by Evaluator Aiddee Nunez

COMPLAINT CONTROL NUMBER: 06-CC-20250429111509

FACILITY NAME:	VANEGAS, KENIA		FACILITY NUMBER:	304313939
ADMINISTRATOR:	VANEGAS, KENIA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(714) 248-3605
CITY:	SANTA ANA	STATE: CA	ZIP CODE:	92704
CAPACITY:	14	CENSUS: 12	DATE:	07/07/2025
		UNANNOUNCED	TIME BEGAN:	11:00 AM
MET WITH:	Licensee, Kenia Vanegas		TIME COMPLETED:	12:00 PM

ALLEGATION(S):

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Licensee wrongfully terminated day-care child's services
Licensee does not ensure child is kept clean and dry at all times

INVESTIGATION FINDINGS:

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On date 7/7/25 at time 11:00 AM, Licensing Program Analysts (LPA) Aiddee Nunez conducted an unannounced complaint investigation for the purpose of delivering findings. This is a continuation of the investigation initiated on 5/7/25. Upon arrival, LPA met with Licensee, Kenia Vanegas, and informed the licensee the purpose of the visit is to deliver complaint findings. There were 12 children which included 3 infant age children, 8 preschool age children, and 1 school age child in day care area. The license was operating within the licensed capacity as specified on license.

A review of the Facility Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Aiddee Nunez
LICENSING EVALUATOR SIGNATURE:	DATE: 07/07/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/07/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20250429111509

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: VANEGAS, KENIA	FACILITY NUMBER: 304313939
	VISIT DATE: 07/07/2025

NARRATIVE

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On 4/29/2025, the Orange County Child Care Office received a complaint alleging (1) Licensee wrongfully terminated day-care child’s services. (2) Licensee does not ensure child is kept clean and dry at all times. Reporting Party (RP) stated the following: Child#1(C1) was terminated due to a dispute with Parent#1(P1). Also, the licensee left C1 in soiled diapers for an extended period of time resulting in C1 getting diaper rashes.

During the investigation, LPA Nunez inspected the facility, interviewed the licensee, interviewed Staff#1 (S1), interviewed 4 children, reviewed files, and obtained copies of the facility’s sick policy.

Regarding allegation: Licensee wrongfully terminated day-care child’s services

LPA Nunez interviewed the licensee and S1 regarding wrongfully terminated C1 services. The licensee stated the following: C1 had hand, foot, and mouth virus and had asked P1 to provide a doctor’s note for C1 to return to the day care due to 2 other children from the day care were also infected with the hand, foot, and mouth virus. P1 did not want to provide a doctor’s note and was really upset that the licensee was not allowing C1 return to the day care. P1 started yelling at the licensee and telling the licensee inappropriate things and that is when the licensee decided that it was best to terminate C1 contract since P1 did not want to provide a doctor’s note. S1 stated that S1 was informed by the licensee that P1 did not want to provide a doctor’s note and that is why C1 did not return to the day care. S1 did not know any further information. The facility’s sick policy states, “We ask that you please do not bring your child back to daycare until they been symptom-free for at least 24 hours, and we require a doctor’s note for the child to come back to the daycare.” Per licensee, the sick policy is given to the parents during enrollment. The 4 children did not disclose any concerns regarding the allegation.

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SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Aiddee Nunez
LICENSING EVALUATOR SIGNATURE:	DATE: 07/07/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/07/2025

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20250429111509

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: VANEGAS, KENIA	FACILITY NUMBER: 304313939
	VISIT DATE: 07/07/2025

NARRATIVE

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Regarding: Licensee does not ensure child is kept clean and dry at all times

LPA Nunez interviewed the licensee and S1 regarding not ensuring child is kept clean and dry at all times. The licensee stated the following: There was 2 occasions when C1 had a diaper rash in the day care, but it was not due to the licensee not changing C1’s diaper. The licensee stated she changes children’s diapers every 2 hours. The first occasion happened on 4/17/25 the licensee noticed 2 small bumps on C1’s private parts. The licensee called P1 and told P1 what the licensee observed. P1 took C1 and the doctor told P1 that C1 had an infection and gave C1 a diaper rash ointment. The second occasion happened when C1 returned from vacation around March 2025 but doesn’t remember exact date. C1 arrived at the facility with a diaper rash. S1 stated C1 has had 2 diaper rashes during the time C1 was enrolled at the facility. S1 does not remember the dates of when C1 had the diaper rashes but stated the diaper rashes did not happen at the facility. S1 stated that C1 came to the facility with the diaper rashes. The 4 children did not disclose any concerns regarding the allegation.

On 7/3/25, LPA interviewed 2 parents, and the 2 parents did not disclose any concerns regarding the allegation.

Based on information gather from LPA’s interviews with the licensee, S1, 4 children, and 2 parents, the preponderance of evidence has not been met. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations (1) Licensee wrongfully terminated day-care child’s services. (2) Licensee does not ensure child is kept clean and dry at all times; therefore, the allegations are UNSUBSTANTIATED.

Exit interview was conducted with the licensee, Kenia Vanegas. The Notice of Site Visit was posted. The licensee was informed that the Notice of Site Visit must be posted for 30 consecutive days. The Licensee was provided with a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. First level appeals should be sent to the regional manager to the address listed above.

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SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Aiddee Nunez
LICENSING EVALUATOR SIGNATURE:	DATE: 07/07/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/07/2025

LIC9099 (FAS) - (06/04)

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