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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304314145
Report Date: 01/08/2026
Date Signed: 01/08/2026 09:01:37 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/07/2025 and conducted by Evaluator Soo Jin Jung
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20251107110115
FACILITY NAME:BURDINA, SABINAFACILITY NUMBER:
304314145
ADMINISTRATOR:BURDINA, SABINAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(415) 370-8883
CITY:LAKE FORESTSTATE: CAZIP CODE:
92630
CAPACITY:14CENSUS: DATE:
01/08/2026
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Licensee, Sabina BurdinaTIME COMPLETED:
09:15 AM
ALLEGATION(S):
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Licensee does not allow parents to go inside daycare
INVESTIGATION FINDINGS:
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On 1/8/2026, Licensing Program Analyst (LPA) S. Jung, conducted an unannounced visit to the facility to deliver findings for a complaint that was received at the Orange County Regional Office. LPA met with Licensee, Sabina Burdina, and explained the reason for the visit. LPA was led on a tour of the facility and observed a total of five (5) children and one (1) assistant with the licensee.

A review of the Facility Personnel Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. During today’s inspection the facility was operating within its licensed capacity and within compliance of staffing ratios.

On 11/7/2025, the Orange County Regional Office received a complaint with one allegation listed above: Reporting Party (RP) alleged that licensee does not allow parents to go inside daycare.

(Go to Page 2)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Soo Jin Jung
LICENSING EVALUATOR SIGNATURE:

DATE: 01/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/08/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 06-CC-20251107110115
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: BURDINA, SABINA
FACILITY NUMBER: 304314145
VISIT DATE: 01/08/2026
NARRATIVE
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(Page 2)

On 11/12/2025, LPA made an unannounced visit to the facility and interviewed staff and children. Licensee provided LPA with facility roster, parent handbook, and children’s files.

During interviews, both staff and children reported that they have not observed parents entering the facility during operating hours. When asked whether there is a rule prohibiting parents from entering the facility, staff were unable to provide a clear response. Children stated that they have not heard the licensee inform their parents that entry into the facility is not permitted. Parents interviewed stated that there is no rule that prohibits them from entering the facility, and they could enter the facility if they wanted to. One parent stated that they do not enter the facility out of respect for the other children present, as they would not want other adults around their own child.

The Orange County Regional Office has investigated the complaint alleging licensee does not allow parents to go inside daycare: although the allegation may have happened or is valid, there was not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

No deficiencies cited.

A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with the Licensee, Sabina Burdina.
SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Soo Jin Jung
LICENSING EVALUATOR SIGNATURE:

DATE: 01/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/08/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2