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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304370065
Report Date: 08/13/2025
Date Signed: 08/13/2025 12:04:34 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/09/2025 and conducted by Evaluator Karen Navar
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20250609102733
FACILITY NAME:NEWPORT AVE PRESCHOOL & KINDERGARTENFACILITY NUMBER:
304370065
ADMINISTRATOR:GUNASEKARA, MANILFACILITY TYPE:
850
ADDRESS:13682 NEWPORT AVE.TELEPHONE:
(714) 730-3424
CITY:TUSTINSTATE: CAZIP CODE:
92780
CAPACITY:70CENSUS: 40DATE:
08/13/2025
UNANNOUNCEDTIME BEGAN:
11:40 AM
MET WITH:Assistant Director Mayra, BarajasTIME COMPLETED:
12:15 PM
ALLEGATION(S):
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Staff did not ensure the facility was free of odors.
INVESTIGATION FINDINGS:
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On 8/13/2025, Licensing Program Analyst (LPA), K. Navar conducted an unannounced complaint inspection for the purpose of delivering findings. This is a continuation of a complaint inspection initiated on 06/10/2025. Upon arrival LPA met with Assistant Director Mayra, Barajas and was led on a tour of the facility both inside and outside. During inspection LPA took census and observed a total of 40 preschool children along with 5 staff.

A review of the Facility Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. During today’s inspection the facility was operating within its licensed capacity and within compliance of staffing ratios.

Continue to page 2.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Karen Navar
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 06-CC-20250609102733
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: NEWPORT AVE PRESCHOOL & KINDERGARTEN
FACILITY NUMBER: 304370065
VISIT DATE: 08/13/2025
NARRATIVE
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On 06/09/2025, the Orange County Child Care Office received a complaint alleging: Staff did not ensure the facility was free of odors.

During the investigation, LPA toured the facility on 6/10/2025 and 7/24/2025, conducted eight (8) staff interviews (S1-S8), three (3) children’s interviews (C1-C3), obtained a copy of the LIC500 Personnel Roster, Child Care Facility Roster, and Maintex Citra-Cide neutral disinfectant cleaner product information.

LPA conducted facility inspections on 6/10/2025 and 7/24/2025 and was led on a tour with S1. On 6/10/2025 at 9:00AM in the office area of the facility LPA smelled a light odor that resembled the smell of a cleaning product and informed S1 who stated that the facility does smell clean and is cleaned at night. During facility inspection LPA tested the carbon monoxide detector and observed the facility’s floors, equipment, furniture, and children’s bathrooms, were clean, in good repair, and free of sharp edges. LPA observed detergents, cleaning compounds, and other items that could pose a danger if readily available were inaccessible to children in care. No poisons or other items that could pose a danger to children were observed during the inspection. Three (3) of eight (8) staff stated they have heard of a concern due to odor. Eight (8) staff interviewed stated that they do not smell an odor in the facility that is not natural or unpleasant and that they come to work every day without experiencing signs of illness due to smell or odor and have not heard of any children experiencing illness from any odor in the facility. Eight (8) staff interviewed stated there is a cleaning crew who come at night to clean the facility. S6 stated the air conditioners filter is changed every six weeks. Three (3) children interviewed did not divulge any information that pertained to the allegation.

LPA called 5 parents to interview, LPA was not able to reach the parents and left a voicemail for parents to call back.

Based on LPA observations, interviews, and records review; the preponderance of evidence standard has not been met. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations of; Staff did not ensure the facility was free of odors. Therefore, the allegation is UNSUBSTANTIATED.

Exit interview conducted and report was reviewed with Assistant Director Mayra, Barajas. The Assistant Director was informed that the “Notice of Site Visit” must be posted on or adjacent to the door for 30 days. Failure to post will result in a Civil Penalty of a $100.00. End of Report.

SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Karen Navar
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2