<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304370078
Report Date: 10/04/2023
Date Signed: 10/30/2023 02:35:25 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/15/2023 and conducted by Evaluator Cindy Nguyen
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20230815122709
FACILITY NAME:SLATER MONTESSORI ACADEMYFACILITY NUMBER:
304370078
ADMINISTRATOR:KRISTA HOADLEYFACILITY TYPE:
850
ADDRESS:10316 SLATER AVENUETELEPHONE:
(714) 962-2799
CITY:FOUNTAIN VALLEYSTATE: CAZIP CODE:
92708
CAPACITY:96CENSUS: 21DATE:
10/04/2023
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Director, Krista HoadleyTIME COMPLETED:
02:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility Director did not follow reporting requirements.
Licensee does not ensure refrigerator is free from mold.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
***This is an amended report to a report generated on 10/04/23***

Licensing Program Analyst (LPA) Cindy Nguyen conducted an unannounced complaint investigation. This is a continuation of the investigation initiated on 08/17/2023. LPA met with the director, Krista Hoadley and informed the purpose of the investigation inspection. Census was taken as follow: 21 napping preschool children with 3 staff members. A review of staff criminal records indicates all facility staff or individuals who require caregiver background checks have received a criminal record clearance or exemption and a child abuse index clearance.

On 8/15/2023 a complaint was filed with the Department alleging that (1) facility director did not follow reporting requirements, and (2) facility doesn’t ensure refrigerator is free from mold. During the investigation, LPA Nguyen conducted 2 physical plant inspections, interviewed complainant, 4 staff members, 5 parents, reviewed 5 children file, obtained and reviewed parent handbook and children's roster. Continued on 9099C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Cindy Nguyen
LICENSING EVALUATOR SIGNATURE:

DATE: 10/30/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/30/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/15/2023 and conducted by Evaluator Cindy Nguyen
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20230815122709

FACILITY NAME:SLATER MONTESSORI ACADEMYFACILITY NUMBER:
304370078
ADMINISTRATOR:KRISTA HOADLEYFACILITY TYPE:
850
ADDRESS:10316 SLATER AVENUETELEPHONE:
(714) 962-2799
CITY:FOUNTAIN VALLEYSTATE: CAZIP CODE:
92708
CAPACITY:96CENSUS: 21DATE:
10/04/2023
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Director, Krista HoadleyTIME COMPLETED:
02:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility director discourages staff from reporting abuse to appropriate agencies.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Cindy Nguyen conducted an unannounced complaint investigation. This is a continuation of the investigation initiated on 08/17/2023. LPA met with the director, Krista Hoadley and informed the purpose of the investigation inspection. Census was taken as follow: 21 napping preschool children with 3 staff members. A review of staff criminal records indicates all facility staff or individuals who require caregiver background checks have received a criminal record clearance or exemption and a child abuse index clearance.

On 8/15/2023 a complaint was filed with the Department alleging that facility director discourages staff from reporting abuse to appropriate agencies. During the investigation, LPA Nguyen conducted 2 physical plant inspections, interviewed complainant, 4 staff members, 5 parents, reviewed 5 children file, obtained and reviewed parent handbook and children's roster.

Continued on 9099A C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Cindy Nguyen
LICENSING EVALUATOR SIGNATURE:

DATE: 10/04/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/04/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 06-CC-20230815122709
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: SLATER MONTESSORI ACADEMY
FACILITY NUMBER: 304370078
VISIT DATE: 10/04/2023
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Page 9099A C

Complainant alleged that the facility director discouraged staff from reporting abuse to appropriate agencies.

All staff interviewed stated they do not feel that the facility director would discourage staff from reporting. Staff also stated they are mandated reporters so if needed they will report to the appropriate agencies. S1 also stated S1 reminded all facility staff during the staff development day the proper procedures that are to be taken and followed when reporting suspected child abuse.

During the investigation, on 08/21/23 LPA attempted to interview 10 parents however only 5 parents were available for interviews. All parents interviewed made no disclosures.

Based on LPA’s facility inspections, observations, interviews conducted with complainant, 4 staff members, 5 parents, and records reviewed by LPA, the preponderance of evidence was not met, therefore the above allegation of facility director discourages staff from reporting abuse to appropriate agencies is found to be UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview was conducted with Director Krista Hoadley. Notice of Site Visit was posted during the visit. Director was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. The Director was provided with a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. First level appeals should be sent to the regional manager to the address listed above.
SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Cindy Nguyen
LICENSING EVALUATOR SIGNATURE:

DATE: 10/04/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/04/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 06-CC-20230815122709
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: SLATER MONTESSORI ACADEMY
FACILITY NUMBER: 304370078
VISIT DATE: 10/04/2023
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Page 9099C

Complainant alleged that on Friday 8/11/23 the Huntington Police Department was called to respond to the facility for possible child abuse, in a child’s home. The complainant also alleged that the kitchen fridge has mold on the walls and mold on the food. staff interviewed denied any reporting from the facility to the Department.

Staff #1 (S1) stated learned that the police visited the facility after hours on 8/11/23 regarding a possible child abuse case, however S1 didn’t report the incident to the Department. S1 also stated reminded all facility staff during the staff development day the proper procedures that are to be taken and followed when reporting suspected child abuse. Staff #1 confirmed being informed of possible child abuse of a child, twice, by two different staff but was waiting for staff’s documentation of the alleged abuse.

On 8/17/23, during the inspection, LPA observed facility fridge had mold on the fridge walls, and the bottom two drawers of the fridge are chips and broken.

During the investigation on 08/21/23 LPA attempted to interview 10 parents however only 5 parents were available for interviews. All parents interviewed made no disclosures.

Based on LPA’s facility inspections, observations, interviews conducted with complainant, 4 staff members, 5 parents, and records reviewed by LPA, it has been determined that facility didn’t follow the reporting requirement to licensing and the facility kitchen fridge has mold on the walls and mold on the food. The preponderance of evidence standard has been met; therefore, the above allegations are found to be SUBSTANTIATED. California Code of Regulations, Title 22 101212(d)(1)(D) Reporting Requirements and 101227(a) Food Services are being cited on the attached LIC9099D.

Exit interview was conducted with Director Krista Hoadley. Notice of Site Visit was posted during the visit. Director was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. The Director was provided with a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. First level appeals should be sent to the regional manager to the address listed above.
SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Cindy Nguyen
LICENSING EVALUATOR SIGNATURE:

DATE: 10/30/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/30/2023
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 06-CC-20230815122709
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: SLATER MONTESSORI ACADEMY
FACILITY NUMBER: 304370078
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/04/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/04/2023
Section Cited
CCR
101212(d)(1)(D)
1
2
3
4
5
6
7
101212 Reporting Requirements (d) Upon the occurrence...(d)(2) below shall be submitted to the Dept within seven days...(1) Events reported... (D) Any suspected physical or psychological abuse of any child. This requirement is not meet by:
1
2
3
4
5
6
7
Director stated they will make sure they report any unusual incident within 24 hours via phone call and submit a written incident report within 7 days. Director have already submitted LIC624 Unusual incident report for this incident on 08/30/23.
8
9
10
11
12
13
14
Based on interviews conducted by LPA, it was determined that the facility did not report the alleged child abuse or police incident to licensing or to Child Protective Services (CPS) when staff informed the director in a timely manner. This is a potential Health and Safety risk to the children in care.
8
9
10
11
12
13
14
Type B
10/04/2023
Section Cited
CCR
101227(a)
1
2
3
4
5
6
7
101227 Food Services (a) In childcare centers providing meals to children, the following shall apply. This requirement was not met evidence by:
1
2
3
4
5
6
7
The facility replace a new fridge for the facility.
8
9
10
11
12
13
14
Based on LPA’s observation on 8/17/23, it was determined that the facility fridge has mode on the fridge walls, and the bottle two drawers are chips and broken. This is a potential Health and Safety risk to the children in care.
8
9
10
11
12
13
14
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Cindy Nguyen
LICENSING EVALUATOR SIGNATURE:

DATE: 10/30/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/30/2023
LIC9099 (FAS) - (06/04)
Page: 5 of 5