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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304370486
Report Date: 05/22/2025
Date Signed: 05/22/2025 03:35:25 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/13/2025 and conducted by Evaluator Karen Navar
COMPLAINT CONTROL NUMBER: 06-CC-20250313115359
FACILITY NAME:FOOTHILL MONTESSORI SCHOOLFACILITY NUMBER:
304370486
ADMINISTRATOR:MUDAN, JARNAILFACILITY TYPE:
850
ADDRESS:18692 EAST 17TH STREETTELEPHONE:
(714) 731-5653
CITY:SANTA ANASTATE: CAZIP CODE:
92705
CAPACITY:56CENSUS: 36DATE:
05/22/2025
UNANNOUNCEDTIME BEGAN:
01:40 PM
MET WITH:Director-Jarnail, MudanTIME COMPLETED:
03:45 PM
ALLEGATION(S):
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Facility staff treat children in a rough manner, aggressively grabbing and poking.
INVESTIGATION FINDINGS:
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On 5/22/2025, Licensing Program Analyst (LPA), Karen Navar conducted an unannounced complaint inspection for the purpose of delivering findings. This is a continuation of a complaint inspection initiated on 3/13/2025. Upon arrival LPA met with Director Jarnail, Mudan and was led on a tour of the facility both inside and outside. During inspection LPA took census and observed a total of 36 preschool children along with 4 staff.

A review of the Facility Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. During today’s inspection the facility was operating within its licensed capacity and within compliance of staffing ratios.

Continue to page 2.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Karen Navar
LICENSING EVALUATOR SIGNATURE:

DATE: 05/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/22/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 6
Control Number 06-CC-20250313115359
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: FOOTHILL MONTESSORI SCHOOL
FACILITY NUMBER: 304370486
VISIT DATE: 05/22/2025
NARRATIVE
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On 03/13/2025, the Orange County Child Care Office received a complaint alleging: 1) Facility staff treat children in a rough manner, aggressively grabbing and poking. Reporting Party (RP) stated they were standing through the window looking into classroom and witnessed a child being treated in a rough manner. RP stated a teacher was observed to have poked and forcibly turned a child’s body around so the child would follow directions.

During the investigation, LPA toured the facility on 03/18/2025 and 4/08/2025, conducted 6 staff interviews, attempted 5 children’s interviews (C1-C5) and 2 of the 5 qualified to be interviewed, and obtained a copy of Foothill Montessori Parent Directory, and email correspondences.

On 3/18/2025 and 4/08/2025 LPA spent time in the classrooms observing staff/child interactions. During observations LPA observed staff engaged and supporting children with different needs and work activities. 4 (four) of 6 (six) staff interviews conducted described personal rights of children by giving children respect, value, and a safe environment. During 6 (six) staff interviews, 3 (three) of 6 (six) staff stated they have patted a child’s shoulder to get their attention when the child did not respond to their name. 6 (six) staff interviewed stated they have not witnessed a staff poke a child. 2 (two) qualified children interviewed stated they have not seen a staff poke a child. S4 stated that they have witnessed staff turn children’s bodies around physically by staff members so that the children would follow the teachers’ directions on what was being asked. S4 stated that the children would respond with a cry and that they do not see staff doing this anymore. 6 (six) of 6 (six) staff interviewed stated that when they need to redirect a child’s behavior that staff will hold a child’s hand and take them for walks, provide an activity that interest the child, or have the child sit down for a few minutes if needed.

During parent interviews. LPA called 5 parents, and LPA was able to interview 1 parent. The 1 interviewed parent did not divulge any information pertaining to the allegation.

Continue to page 2.

SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Karen Navar
LICENSING EVALUATOR SIGNATURE:

DATE: 05/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/22/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 6
Control Number 06-CC-20250313115359
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: FOOTHILL MONTESSORI SCHOOL
FACILITY NUMBER: 304370486
VISIT DATE: 05/22/2025
NARRATIVE
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Based on LPAs staff interviews, the preponderance of evidence has been met; therefore, the allegations of, Facility staff treat children in a rough manner, aggressively grabbing and poking is substantiated. California Code of Regulations, Title 22, Division 12, Chapter 1 Section 101223 Personal Rights is being cited. See LIC9099D for deficiency cited.

1 Type A violation is being cited. The director shall post and provide copies of the report to parents/guardians of the children in care at the facility by the next business day and shall provide to the parents/guardians of children newly enrolled at the facility during the next 12 months. In addition, the director shall immediately post upon receipt the Proof of Correction for 30 consecutive days and provide a copy to current and enrolling parents. The director is to keep Acknowledgement Receipt (LIC 9224) signed by parents in each child’s file. Failure to post Type A reports for 30 days will result in a Civil Penalty of $100.00

Exit interview conducted and report was reviewed with Director Jarnail, Mudan. The Director was informed that the “Notice of Site Visit” must be posted on or adjacent to the door for 30 days. Failure to post will result in a Civil Penalty of a $100.00.

End of Report.

SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Karen Navar
LICENSING EVALUATOR SIGNATURE:

DATE: 05/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/22/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/13/2025 and conducted by Evaluator Karen Navar
COMPLAINT CONTROL NUMBER: 06-CC-20250313115359

FACILITY NAME:FOOTHILL MONTESSORI SCHOOLFACILITY NUMBER:
304370486
ADMINISTRATOR:MUDAN, JARNAILFACILITY TYPE:
850
ADDRESS:18692 EAST 17TH STREETTELEPHONE:
(714) 731-5653
CITY:SANTA ANASTATE: CAZIP CODE:
92705
CAPACITY:56CENSUS: 36DATE:
05/22/2025
UNANNOUNCEDTIME BEGAN:
01:40 PM
MET WITH:Director-Jarnail, MudanTIME COMPLETED:
03:45 PM
ALLEGATION(S):
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2
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Facility staff yell/speak inappropraitelly to children in care.
INVESTIGATION FINDINGS:
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On 5/22/2025, Licensing Program Analyst (LPA), Karen Navar conducted an unannounced complaint inspection for the purpose of delivering findings. This is a continuation of a complaint inspection initiated on 03/13/2025.

Upon arrival LPA met with Director Jarnail, Mudan and was led on a tour of the facility both inside and outside. Census was taken and LPA observed a total of 36 preschool children along with 4 staff.

A review of the Facility Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. During today’s inspection the facility was operating within its licensed capacity and within compliance of staffing ratios.

Continue to page 2.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Karen Navar
LICENSING EVALUATOR SIGNATURE:

DATE: 05/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/22/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 6
Control Number 06-CC-20250313115359
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: FOOTHILL MONTESSORI SCHOOL
FACILITY NUMBER: 304370486
VISIT DATE: 05/22/2025
NARRATIVE
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Page 2
During the investigation, LPA toured the facility on 03/18/2025 and 4/08/2025, conducted 6 staff interviews, attempted 5 (five) children’s interviews (C1-C5) and 2 (two) of the 5 (five) children qualified to be interviewed, and obtained a copy of Foothill Montessori Parent Directory, and email correspondences.

On 3/18/2025 and 4/08/2025 LPA spent time in the classrooms observing staff/child interactions. During observations LPA observed staff engaged and supporting children with different needs and work activities. 4 (four) of 6 (six) staff interviews conducted described personal rights of children by giving children respect, value, and a safe environment. During 6 (six) staff interviews, 6 (six) of 6 (six) staff stated they have not heard a staff yell at a child or use inappropriate language towards a child. 4 (four)of 6 (six) staff interviews stated that during classroom/playground time the noise level can get loud. 6 (six) of 6 (six) staff interviewed stated that when they need to redirect a child’s behavior that staff will hold a child’s hand and take them for walks, provide an activity that interest the child, or have the child sit down for a few minutes if needed. 2 (two) qualified children interviewed stated they like to come to school.

During parent interviews. LPA called 5 (five) parents, and LPA was able to interview 1 (one) parent. The 1 (one) interviewed parent did not divulge any information pertaining to the allegation.

Based on LPA observations and interviews, the preponderance of evidence standard has not been met. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations of Facility staff yell/speak inappropriately to children in care did or did not occur; therefore, the allegations is UNSUBSTANTIATED.

Exit interview conducted and report was reviewed with Director Jarnail, Mudan. The Director was informed that the “Notice of Site Visit” must be posted on or adjacent to the door for 30 days. Failure to post will result in a Civil Penalty of a $100.00.

End of Report.

SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Karen Navar
LICENSING EVALUATOR SIGNATURE:

DATE: 05/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/22/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 6
Control Number 06-CC-20250313115359
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: FOOTHILL MONTESSORI SCHOOL
FACILITY NUMBER: 304370486
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/22/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type A
05/27/2025
Section Cited
CCR
101223
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101223 Personal Rights (a)The licensee shall ensure that each child is accorded... personal rights: (3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse...of a punitive nature... This requirement was not met as evidence by
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Director stated that he will meet with each staff member and provide on the job training of personal rights of a child and go over Title 22 Regulations- Personal Rights of a child and send staff meeting agenda and training agenda to LPA by Wednesday May 28th, 2025.
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 Based on staff interviews. S4 stated that they have witnessed staff turn children’s bodies around physically by staff so that the children would follow the teachers’ directions. S4 stated that the child would cry and that they do not see staff doing this anymore.

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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Karen Navar
LICENSING EVALUATOR SIGNATURE:

DATE: 05/22/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/22/2025
LIC9099 (FAS) - (06/04)
Page: 6 of 6