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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304370603
Report Date: 04/02/2026
Date Signed: 04/02/2026 10:05:03 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/04/2026 and conducted by Evaluator Anna Francesca Chan
COMPLAINT CONTROL NUMBER: 06-CC-20260204145302
FACILITY NAME:YELLOW BRICK PRESCHOOL & CHILD CARE CENTER, THEFACILITY NUMBER:
304370603
ADMINISTRATOR:LISA FULLERFACILITY TYPE:
850
ADDRESS:5475 E. LA PALMA AVE. STE.#102TELEPHONE:
(714) 779-8273
CITY:ANAHEIM HILLSSTATE: CAZIP CODE:
92807
CAPACITY:83CENSUS: 25DATE:
04/02/2026
UNANNOUNCEDTIME BEGAN:
08:35 AM
MET WITH:Office Admin Caroline BremerTIME COMPLETED:
09:34 AM
ALLEGATION(S):
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Staff are operating out of ratio
INVESTIGATION FINDINGS:
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On 04/02/2026, at 8:35 AM Licensing Program Analyst (LPA), Anna Chan conducted an unannounced Complaint investigation inspection to deliver findings for the investigation initiated on 2/10/2026. Upon arrival, LPA met with Office Admin Caroline Bremer. LPA informed staff of the purpose of visit and was led on walkthrough of the facility and a census was taken. LPA observed 4 staff and 25 preschool children.

A review of the Facility Personnel Report Summary conducted on today’s date indicates all facility staff or other individuals who required caregiver background checks have received criminal record and child abuse index clearances or exemptions

The Department received a complaint on 2/4/2026 alleging Staff are operating out of ratio.

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Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Anna Francesca Chan
LICENSING EVALUATOR SIGNATURE:

DATE: 04/02/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/02/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 06-CC-20260204145302
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: YELLOW BRICK PRESCHOOL & CHILD CARE CENTER, THE
FACILITY NUMBER: 304370603
VISIT DATE: 04/02/2026
NARRATIVE
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Reporting Party (RP) stated on 2/3/26 at around 8:15am, they observed that there were around 30 preschool aged kids in the yard with 2 staff

LPA interviewed 4 staff at the facility. 1 of 4 staff stated they were out sick in the week of 2/2/26. 2 staff stated they witnessed the class be out of ratio while in the playground. Staff 1 (S1) Staff stated they cannot recall the number of children present as there were too many. Staff 2 (S2) stated they were out of ratio during outdoor play time and tried to get support from other staff. 4 staff stated they would call the office for ratio support.

LPA observed staff juggling from classroom to classroom while touring the facility.

LPA reviewed documents obtained; Employee Time Sheet Report and Children’s Daily Attendance dated February 2-6, 2026 and found the facility being out of ratio.

LPA interviewed 4 parents, none of the parents interviewed disclosed any information that could support the allegation.

7 children interview conducted. None of the children interviewed disclosed any information that could support the allegation.

Based on observation, interviews and records reviewed, the preponderance of evidence standard has been met, therefore the above allegation that Staff are operating out of ratio is found to be SUBSTANTIATED. See LIC9099D for 1 Type B violation

An exit interview was conducted and report and deficiency were reviewed and discussed with Office Admin Caroline Bremer. The Notice of Site Visit was posted during the visit and be posted for 30 consecutive days. Appeal Rights provided.

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SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Anna Francesca Chan
LICENSING EVALUATOR SIGNATURE:

DATE: 04/02/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/02/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 06-CC-20260204145302
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: YELLOW BRICK PRESCHOOL & CHILD CARE CENTER, THE
FACILITY NUMBER: 304370603
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/02/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/01/2026
Section Cited
CCR
101216.3(a)
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***This is an amdended report from original report dated 4/2/26.
101216.3 Teacher-Child Ratio
(a) There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance..
This requirement was not met as evidenced by:
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Office Admin Bremer stated they will send an action plan to ensure proper ratio is being followed at all times. Plan will be provided to LPA by due date of 5/1/26.
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Staff stated they were out of ratio when they were in the playground with more than 24 children and 2 staff. LPA observed staff juggling around to cover ratios. Record Review showed facility was out of ratio between Feb 2-6, 2026.
This poses a potential risk to health and safety of children in care
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Anna Francesca Chan
LICENSING EVALUATOR SIGNATURE:

DATE: 04/02/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/02/2026
LIC9099 (FAS) - (06/04)
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