304370604-4-2-2026-06-CC-MMAE-DTJVSU-20260427164208

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304370604
Report Date: 04/02/2026
Date Signed: 04/02/2026 10:05:53 AM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/10/2026 and conducted by Evaluator Anna Francesca Chan

COMPLAINT CONTROL NUMBER: 06-CC-20260210083230

FACILITY NAME:	YELLOW BRICK PRESCHOOL & CHILD CARE CENTER, THE		FACILITY NUMBER:	304370604
ADMINISTRATOR:	LISA FULLER		FACILITY TYPE:	830
ADDRESS:	5475 E. LA PALMA AVE. STE.#102		TELEPHONE:	(714) 779-8273
CITY:	ANAHEIM HILLS	STATE: CA	ZIP CODE:	92807
CAPACITY:	30	CENSUS: 8	DATE:	04/02/2026
		UNANNOUNCED	TIME BEGAN:	09:35 AM
MET WITH:	Office Admin Caroline Bremer		TIME COMPLETED:	10:20 AM

ALLEGATION(S):

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Staff are operating out of ratio

INVESTIGATION FINDINGS:

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On 04/02/2026, Licensing Program Analyst (LPA), Anna Chan conducted an unannounced Complaint investigation inspection to deliver findings for the investigation initiated on 2/10/2026. Upon arrival, LPA met with Office Admin Caroline Bremer. LPA informed staff of the purpose of visit and was led on walkthrough of the facility and a census was taken. LPA observed 2 staff and 8 infant children.

A review of the Facility Personnel Report Summary conducted on today’s date indicates all facility staff or other individuals who required caregiver background checks have received criminal record and child abuse index clearances or exemptions

The Department received a complaint on 02/10/2026 alleging Staff are operating out of ratio.

LPA interviewed 5 staff and designee director, obtained and reviewed staff and children's attendance for February 2-6, 2026.

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Anna Francesca Chan
LICENSING EVALUATOR SIGNATURE:	DATE: 04/02/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/02/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3

Control Number 06-CC-20260210083230

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: YELLOW BRICK PRESCHOOL & CHILD CARE CENTER, THE	FACILITY NUMBER: 304370604
	VISIT DATE: 04/02/2026

NARRATIVE

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Reporting Party (RP) stated they observed 12 infants with 2 staff on 2/2/26 and 2/3/26.

LPA interviewed staff at the facility. 2 staff stated that the week of February 2-6, 2026, they have witnessed infant room be out of ratio. Staff 1 (S1) stated they witnessed a 6^th child being dropped off with only 1 staff member in the infant room the week of February 2-6, 2026. 5 staff stated they would call the office for help with ratio.

LPA observed staff juggling from classroom to classroom to ensure proper ratios are met.

LPA reviewed documents obtained; Employee Time Sheet Report and Children’s Daily Attendance dated February 2-6, 2026 and showed the facility is out of ratio.

LPA interviewed 4 parents, none of the parents interviewed disclosed any information that could support the allegation.

No children interview conducted due to children being non-verbal

Based on observation, interviews and records reviewed, the preponderance of evidence standard has been met, therefore the above allegation that Staff are operating out of ratio is found to be SUBSTANTIATED. See LIC9099D for 1 Type B violation

An exit interview was conducted and report and deficiency were reviewed and discussed with Office Admin Caroline Bremer. The Notice of Site Visit was posted during the visit and must be posted for 30 consecutive days. Appeal Rights provided.

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SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Anna Francesca Chan
LICENSING EVALUATOR SIGNATURE:	DATE: 04/02/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/02/2026

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20260210083230

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: YELLOW BRICK PRESCHOOL & CHILD CARE CENTER, THE	FACILITY NUMBER: 304370604
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 04/02/2026

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 05/01/2026 Section Cited CCR 101416.5(b)	1 2 3 4 5 6 7	101416.5(b) Staff-Infant Ratio (b) There shall be a ratio of one teacher for every four infants in attendance. This requirement was not met as evidenced by Based on interview, staff witnessed infant room be out of ratio. This requirement was not met as evidenced by:	1 2 3 4 5 6 7	Office Admin Bremer stated they will send an action plan to ensure proper ratio is being followed at all times. Plan will be provided to LPA by due date of 5/1/26.
	8 9 10 11 12 13 14	Staff stated they were out of ratio at drop off the week of February 2-6, with 6 infants to 1 staff. LPA observed staff juggling around to cover ratios. Record Review showed facility was out of ratio between Feb 2-6, 2026. This poses a potential risk to health and safety of children in care	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Anna Francesca Chan
LICENSING EVALUATOR SIGNATURE:	DATE: 04/02/2026

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/02/2026

LIC9099 (FAS) - (06/04)

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