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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 304370713
Report Date: 01/28/2026
Date Signed: 01/28/2026 06:07:06 PM

Document Has Been Signed on 01/28/2026 06:07 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME:GIANT STEP LEARNING CENTERFACILITY NUMBER:
304370713
ADMINISTRATOR/
DIRECTOR:		TORRES, MARIAFACILITY TYPE:
850
ADDRESS:758 ST. CLAIR STREETTELEPHONE:
(714) 540-1775
CITY:COSTA MESASTATE: CAZIP CODE:
92626
CAPACITY: 42TOTAL ENROLLED CHILDREN: 21CENSUS: 15DATE:
01/28/2026
TYPE OF VISIT:Case Management - DeficienciesUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
01:30 PM
MET WITH:Facility Representative, Ivek RodrigoTIME VISIT/
INSPECTION COMPLETED:
06:15 PM
NARRATIVE
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In conjunction with another inspection on 01/28/2026, Licensing Program Analyst (LPA) Deschampe arrived at the facility at 9:15 AM. LPA was allowed entry to the facility by Dilusha Weerasinghe, who identified herself as the Teacher/Assistant Director. LPA explained the purpose for the case management-deficiencies inspection. Total enrollment is 21 children with a current census of 15 children with 3 staff, as a result of part-time enrollment. A review of staff criminal records, on this date, 01/28/2026, indicates all facility staff or individuals who require caregiver background checks have received a criminal record clearance or exemption and a child abuse index clearance.

During today's inspections, LPA observed Staff 1 (S1) use harsh tone and language while speaking with children in care. LPA interviewed staff who confirmed S1 uses stern language and yells at children. S1 and Staff 2 (S2) did not have a complete file for LPA to review. The outdoor area has been divided into a preschool and infant/toddler play area. 6 out of 15 children in care did not qualify using the Ten Step Investigative questions. After the inspection, the following deficiencies were observed and being cited on the attached LIC809-D in accordance with California Code of Regulations (CCR) Title 22 Division 12 Chapter 1:

CCR Section 101223(a)(3) Personal Rights

CCR Section 101212(b) Reporting Requirements

CCR Section 101212(c) Reporting Requirements

CCR Section 101217(a) Personnel Records

Exit interview conducted and report was reviewed with the facility representative, Ivek Rodrigo. Appeal Rights

NAME OF LICENSING PROGRAM MANAGER: Thuy Ho
NAME OF LICENSING PROGRAM ANALYST: Susan Deschampe
LICENSING PROGRAM ANALYST SIGNATURE: DATE: 01/28/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 01/28/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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California Health & Human Services Agency
California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:
  • Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
  • Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)
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Document Has Been Signed on 01/28/2026 06:07 PM - It Cannot Be Edited


Created By: Susan Deschampe On 01/28/2026 at 03:26 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: GIANT STEP LEARNING CENTER
FACILITY NUMBER: 304370713

DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/28/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/25/2026
Section Cited
CCR
101212(b)

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CCR101212(b)Reporting Requirements The name of the...director...shall be reported to the Department within 10 days of a change...director...

This requirement is not met as evidenced by:
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Facility to submit director's packet to RO.
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Oservation, interview, and record review, the child care center (CCC) has not reported the new director's information to the Department. This poses as a potential risk to the health and safety of children in care.
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Type B
02/25/2026
Section Cited
CCR101212(c)

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CCR Section 101212(c) Reporting Requirements The licensee shall notify the Department...intent prior to making any structural changes that reduce the...amount of indoor or outdoor activity space...

This requirement is not met as evidenced by:
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Facility to submit LIC200A
Facility to submit Facility Sketch
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LPA observation, interview, and record review, the CCC did not report the structural changes of the outdoor play area to the Department. This poses as a potential risk to the health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
Thuy Ho
NAME OF LICENSING PROGRAM MANAGER:
Susan Deschampe
NAME OF LICENSING PROGRAM ANALYST:
LICENSING PROGRAM ANALYST SIGNATURE:
DATE: 01/28/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 01/28/2026


LIC809 (FAS) - (06/04)
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Document Has Been Signed on 01/28/2026 06:07 PM - It Cannot Be Edited


Created By: Susan Deschampe On 01/28/2026 at 03:50 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: GIANT STEP LEARNING CENTER
FACILITY NUMBER: 304370713

DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/28/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/25/2026
Section Cited
CCR
101217(a)

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CCR 101217(a) Personnel Records The licensee shall ensure that personnel records are maintained on the licensee, administrator and each employee...

This requirement is not met as evidenced by:
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Facility to obtain personnel documentation for Staff 1 and Staff 2.
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Based on LPA observations, interview, and record review 2 out of 3 staff did not have a complete personnel file. This poses as a potential risk to the health and safety of children in care.
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Type B
02/25/2026
Section Cited
CCR101223(a)(3)

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(a) The licensee shall ensure that each child is accorded the following personal rights:(3) To be free from...humiliation, intimidation, ridicule,...

This requirement is not met as evidenced by:
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Facility to have a staff training to review Personal Rights.
Facility to complete TSP referral.
Discuss a POC with Staff 1
Will discuss further training CCC Consultant
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LPA observations and interview. LPA observed Staff 1 (S) to speak to children in a harsh tone and language. Interviews stated S1 speaks in a stern manner and yells at children.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
Thuy Ho
NAME OF LICENSING PROGRAM MANAGER:
Susan Deschampe
NAME OF LICENSING PROGRAM ANALYST:
LICENSING PROGRAM ANALYST SIGNATURE:
DATE: 01/28/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 01/28/2026


LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: GIANT STEP LEARNING CENTER
FACILITY NUMBER: 304370713
VISIT DATE: 01/28/2026
NARRATIVE
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were discussed with the facility representative. The facility representative was provided a copy of the appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. A notice of site visit was given and must remain posted for 30 consecutive days. The “Notice of Site Visit” must be posted on, or immediately adjacent to, the interior side of the main door to the facility. Failure to post will result in Civil Penalties of $100.00. End of report.
NAME OF LICENSING PROGRAM MANAGER: Thuy Ho
NAME OF LICENSING PROGRAM ANALYST: Susan Deschampe
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 01/28/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/28/2026
LIC809 (FAS) - (06/04)
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