304370816-1-19-2022-06-CC-JHAN-CB2MZ7-20220126090240

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304370816
Report Date: 01/19/2022
Date Signed: 01/19/2022 01:25:51 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/15/2021 and conducted by Evaluator Dean Valencia

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20211115093849

FACILITY NAME:	KIDS KASTLE PRESCHOOL		FACILITY NUMBER:	304370816
ADMINISTRATOR:	BEDFORD, KATIE		FACILITY TYPE:	830
ADDRESS:	2525 FAIRVIEW ROAD		TELEPHONE:	(714) 437-1720
CITY:	COSTA MESA	STATE: CA	ZIP CODE:	92626
CAPACITY:	30	CENSUS: 10	DATE:	01/19/2022
		UNANNOUNCED	TIME BEGAN:	12:15 PM
MET WITH:	Jan Fleming, Office Coordinator		TIME COMPLETED:	02:15 PM

ALLEGATION(S):

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Staff member screamed at day care children.
Staff member physically and verbally threatened day care children.
Staff inappropriately handled day care children.
Staff did not provide adequate supervision of day care children.
Day care child sustained bruising while in care.
Staff did not meet day care children's diapering needs.
Staff did not ensure that day care children were adequately fed.
Staff did not ensure that day care child received a breathing treatment.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Dean Valencia conducted an unannounced complaint inspection on today's date 1/19/22, to deliver findings of a complaint investigation. This is a continuation of an investigation initiated on 11/18/2021. LPA met with Office Coordinator Jan Fleming. At approximatley 1245pm LPA conducted a tour of the facility and census of children was taken. At the time of the census LPA observed 10 infants and 3 staff. On 11/15/2021 a complaint was filed with the Department alleging the above allegations. During the course of the investigation, LPA interviewed director, and 7 other staff, several parents, and conducted 2 separate physical plant inspections on different dates, and reviewed documentation provided by the facility related to the allegations. During LPA's observations of staff and children in the classrooms, LPA was able to observe that the facility was compliant of all Title 22 Regulations/Health & Safety Code related to the allegations. Staff were interviewed by LPA on 11/18/21, and during the interviews staff exhibited knowledge of supervision, personal rights, and reporting requirement regulations, and protocol, and stated they are always supervising all children at all times. Staff also stated that neither them nor any adults in the facility have violated any violations related to the above allegations. (continued on LIC9099C)

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Dean Valencia
LICENSING EVALUATOR SIGNATURE:	DATE: 01/19/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/19/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20211115093849

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: KIDS KASTLE PRESCHOOL	FACILITY NUMBER: 304370816
	VISIT DATE: 01/19/2022

NARRATIVE

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(page 2)
Parents were interviewed on 1/18/22, and had generally positive feedback regarding the facility, and had no issues related to the reported allegations. From these interviews with staff, parents, observations of the classrooms, and review of facility documentation related to the allegation there was insufficient information to create a preponderance of evidence to support any of these allegations. Based on all this information the preponderance of evidence standard for this allegation was not met, therefore the above allegations are found to be unsubstantiated.

From all of the available information obtained by LPA during the course of the investigation, there is no evidence indicating that Staff screamed at, threatened, or inappropriately handled any day care children; did not supervise children adequately or a child sustained any sort of bruising as a result of inadequate supervision. Additionally, there was no evidence that staff did not meet children's diapering needs, were not adequately fed, or did not ensure that a child received a breathing treatment. Additionally, based on all of the information LPA was able to obtain over the course of the investigation, LPA was not able to determine that these allegations were false or untrue. Therefore LPA cannot make the determination that these allegations are unfounded; and the most accurate finding would remain at unsubstantiated.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur; therefore, the allegations are unsubstantiated. Exit interview was conducted, and report was reviewed and discussed. Notice of Site Visit was posted during the visit. The facility representative was informed that the Notice of Site Visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100 per day. The facility was provided a copy of their appeal rights (LIC 9058 12/15) and their signature on this form acknowledges receipt of these rights.

SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Dean Valencia
LICENSING EVALUATOR SIGNATURE:	DATE: 01/19/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/19/2022

LIC9099 (FAS) - (06/04)

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