304370828-1-4-2022-06-CC-PMAA-CAZ84G-20220124211106

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304370828
Report Date: 01/04/2022
Date Signed: 01/04/2022 01:24:57 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/27/2021 and conducted by Evaluator Mila Quinto

COMPLAINT CONTROL NUMBER: 06-CC-20211027141715

FACILITY NAME:	MARINA VIEW PRESCHOOL		FACILITY NUMBER:	304370828
ADMINISTRATOR:	MOREY, RESHMA		FACILITY TYPE:	850
ADDRESS:	25301 SWEET MEADOW DRIVE		TELEPHONE:	(949) 249-8687
CITY:	LAGUNA NIGUEL	STATE: CA	ZIP CODE:	92677
CAPACITY:	118	CENSUS: 45	DATE:	01/04/2022
		UNANNOUNCED	TIME BEGAN:	11:45 AM
MET WITH:	Reshma Morey, Director		TIME COMPLETED:	01:40 PM

ALLEGATION(S):

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Facility refused to accept child on regularly scheduled day.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA), Mila Quinto conducted an investigation visit to the facility to deliver the findings of the complaint from the complaint initiated on 11/02/21 regarding facility refused to accept child on a regular scheduled day. LPA met with Director, Reshma Morey. The Covid-19 Emergency Response questionnaire was reviewed and answered by the director. LPA toured the facility with the director. Census was taken. There was a total of 45 preschool children with 7 staff in different classrooms.

A review of facility Personnel Report Summary on this date indicates that all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

The complainant alleged facility refused to accept Child 1(C1) on regular scheduled day. Based on the complainant, an email was sent to the director on October 6, 2021 to inform the director of discontinuing the preschool by the end of October 2021 and will only have C1 attend on some days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Mila Quinto
LICENSING EVALUATOR SIGNATURE:	DATE: 01/04/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/04/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20211027141715

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: MARINA VIEW PRESCHOOL	FACILITY NUMBER: 304370828
	VISIT DATE: 01/04/2022

NARRATIVE

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On 11/02/2021, LPA conducted an interview with 4 staff including the director. According to the director, the child was absent for a good part of October due to not wanting to attend. Based on the attendance, C1 was present at school on 10/1/21, 10/4/21, 10/5/21, 10/6/21 and 10/12/21. On October 27, 2021, the parent came to pick up C1’s belongings, and informed director C1 will be attending the Halloween event the next day on October 28, 2021. However, parent had just informed the director the child was still sick, and director asked for the child not to attend. The number of children enrolled on October 28, 2021 were 45 preschool and 11 staff. LPA inquired about reservations for party and director confirmed no reservations needed. No children were interviewed due to Covid restrictions and allegations did not pertain to children. On 11/01/2021 LPA interviewed complainant who stated C1 did not attend school from October 18-22 due from being sick. The complainant also stated there was no communication with the school about C1 absence or days C1 would attend. On 12/01/21, LPA called 11 parents, LPA was able to interview 5 of the parents, none made any disclosures. LPA did not receive a call back from the 6 parents.

This agency has investigated the complaint alleging facility refused to accept child on regular scheduled day. Although the allegation may have happened or is valid, there is not enough preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Exit interview was conducted. Notice of Site Visit was posted during the visit. Director was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. Director was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. First level appeals should be sent to the regional manager to the address listed above.

SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Mila Quinto
LICENSING EVALUATOR SIGNATURE:	DATE: 01/04/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/04/2022

LIC9099 (FAS) - (06/04)

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