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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304370871
Report Date: 08/23/2022
Date Signed: 08/23/2022 10:55:18 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/17/2022 and conducted by Evaluator Pat Rivas
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20220617104604
FACILITY NAME:A KIDS PLACEFACILITY NUMBER:
304370871
ADMINISTRATOR:PHEM, SANDYFACILITY TYPE:
840
ADDRESS:1180 SOUTH IDAHO ST. SUITE KTELEPHONE:
(714) 626-0400
CITY:LA HABRASTATE: CAZIP CODE:
90631
CAPACITY:30CENSUS: 0DATE:
08/23/2022
UNANNOUNCEDTIME BEGAN:
09:10 AM
MET WITH:Sandy Phem, Director & Ranmal Jayasekara, Adm/OwnerTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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Licensee swearing at a child in care
Licensee yelled at a child in care
INVESTIGATION FINDINGS:
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Licensing Program Analysts(LPA) Patricia Rivas and Dianna Valdez-Santana conducted a complaint visit to deliver the findings regarding the allegations that Licensee was swearing at a child in care and Licensee yelled at a child in care. LPA was assisted by Ranmal Jayasekara, Adm/Owner. The Covid-19 Emergency Response questionnaires were asked prior entering the facility. A tour of the facility was conducted, and a census was taken. Observed at the time of the visit: 0 children and Administrator, Ranmal Jayasekara and Director Phem.

On 06/17/2022, the office received a complaint, and the complainant reported that Licensee was swearing at a child in care and Licensee yelled at a child in care.

The investigation consisted of; records review, interviews with interview with six parents, interview with nineteen children, interview with six teachers and licensee Ranmal Jaysekara and Director Sandy Phem
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rina Lopez
LICENSING EVALUATOR NAME: Pat Rivas
LICENSING EVALUATOR SIGNATURE:

DATE: 08/23/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/23/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 06-CC-20220617104604
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: A KIDS PLACE
FACILITY NUMBER: 304370871
VISIT DATE: 08/23/2022
NARRATIVE
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It was alleged that On 06/15/22 that licensee not Director, swore at child in care and yelled at a child in care. Using profanity or inappropriate language. Interview with Nineteen children did not divulge that they had heard any teacher/licensee has sworn or yelled at them. Alleged victim denied being yelled at or cursed at. Interview with six parents did not divulge any concerns with care being provided. Interview with Director Ms. Phem denied hearing licensee swear or yell at any child. Licensee denies swearing or yelling at any child and denies using profanity and or inappropriate language to any children. Four of six teachers denied hearing licensee swear or yell at any child. One of six teachers advised they heard heard via hearsay that licensee yelled and used inappropriate language, swore and yelled at a child. One of six teachers advised they heard licensee yell and swear at a child.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegations are unsubstantiated.

An exit interview was conducted with director. Appeal Rights were explained. The Director was provided a copy of appeal rights (LIC 9058) 01/16) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. First level appeals should be sent to the Regional Manager to the address listed.

The Notice of Site Visit was given and discussed it must be posted as required by H & S Code Sec. 1596.817. Notice of Site Visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100.00.

SUPERVISORS NAME: Rina Lopez
LICENSING EVALUATOR NAME: Pat Rivas
LICENSING EVALUATOR SIGNATURE:

DATE: 08/23/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/23/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2