304370875-4-19-2021-06-CC-RLOZ-C2BLQJ-20210422085738

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304370875
Report Date: 04/19/2021
Date Signed: 04/19/2021 05:10:14 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/19/2021 and conducted by Evaluator Mila Quinto

COMPLAINT CONTROL NUMBER: 06-CC-20210319125456

FACILITY NAME:	CALIFORNIA KIDS CENTERS		FACILITY NUMBER:	304370875
ADMINISTRATOR:	SIPIA, CATHY		FACILITY TYPE:	850
ADDRESS:	2428 N. GRAND AVENUE #H		TELEPHONE:	(714) 832-2669
CITY:	SANTA ANA	STATE: CA	ZIP CODE:	92705
CAPACITY:	48	CENSUS: 24	DATE:	04/19/2021
		UNANNOUNCED	TIME BEGAN:	02:00 PM
MET WITH:	Cathy Sipia, Director		TIME COMPLETED:	05:15 PM

ALLEGATION(S):

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Personal Rights (Staff inappropriately touched a daycare child while in care)

INVESTIGATION FINDINGS:

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**Tele-Inspection**

Licensing Program Analyst (LPA), Mila Quinto conducted an unannounced complaint tele- investigation via whats app for the purpose of delivering the complaint finding regarding the allegation of staff inappropriately touched a daycare child while in care. LPA met with director, Cathy Sipia. The Covid-19 Emergency Response questionnaires were asked. LPA observed a total of 24 napping children and 5 staff.

A review of facility personnel report summary on this date (4/19/21) indicates that all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Rina Lopez
LICENSING EVALUATOR NAME: Mila Quinto
LICENSING EVALUATOR SIGNATURE:	DATE: 04/19/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/19/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20210319125456

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: CALIFORNIA KIDS CENTERS	FACILITY NUMBER: 304370875
	VISIT DATE: 04/19/2021

NARRATIVE

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On 03/19/21, the licensing office received a complaint alleging one of the staff members inappropriately touched a daycare child while in care. The complaint was referred to the Investigation Branch (IB) and assigned to Investigator Angelica Marquez to obtain a copy of the forensic interviews, Santa Ana Police Report and medical report. On 3/23/21, the director contacted the office to report the unusual incident report and a written report, LIC 624 was received via fax on 3/22/21.

During the course of the investigation, the Santa Ana Police Department conducted an interview with the child’s mother and 2 staff members. According to the Police Report, the child disclosed being inappropriately touched by one of the staff members during diaper change and/or using the bathroom. The child is currently being potty trained. The 2 staff members were interviewed separately of which both indicated when a child needs a diaper change or use the restroom, 2 staff members are always present. Both staff members also stated they changed the child’s diaper only.

A forensic interview and examination were also arranged at the Child Abuse Service Team (CAST) by the Santa Ana Police Department. Based on the interview with the child, there was lack of engagement with the child and the child was also nonverbal. The interview was concluded and there was no disclosure of sexual abuse made. The medical examination also did not show physical evidence and no trauma noted.

Based on IB investigation, the Santa Ana Police Department will be closing the case with a document report only and no further investigation. This agency has investigated the complaint alleging a staff inappropriately touched a daycare child while in care; although the allegation may have happened or is valid, there is not enough preponderance of evidence to substantiate the personal rights of a child was inappropriately touched while in day care, therefore the allegation is unsubstantiated.

The Notice of Site Visit was not posted due to tele-investigation Covid-19 State of Emergency. Appeal Rights was explained. A copy of appeal rights (LIC 9058 1/16) will be provided through email and their signatures on this form acknowledges receipt of these rights. First level appeal is to Regional Manager, address is above on the report.

SUPERVISORS NAME: Rina Lopez
LICENSING EVALUATOR NAME: Mila Quinto
LICENSING EVALUATOR SIGNATURE:	DATE: 04/19/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/19/2021

LIC9099 (FAS) - (06/04)

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