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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304370910
Report Date: 10/28/2024
Date Signed: 10/28/2024 10:33:52 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/02/2024 and conducted by Evaluator Dean Thompson
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20241002110914
FACILITY NAME:SAN JUAN MONTESSORIFACILITY NUMBER:
304370910
ADMINISTRATOR:SHARAN, SANDHYAFACILITY TYPE:
850
ADDRESS:32143 ALIPAZ STREETTELEPHONE:
(949) 496-2927
CITY:SAN JUAN CAPISTRANOSTATE: CAZIP CODE:
92675
CAPACITY:45CENSUS: 21DATE:
10/28/2024
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Sandya SharanTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Staff inappropriately disciplined child in care.
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPA's) Thompson and Jung conducted an unannounced complaint investigation on today’s date. This is a continuation of the investigation initiated on 10/9/2024. Upon arrival, LPA met with Director Sandyha Sharan then toured the facility. At the time of the tour, LPA observed a total of 21 preschool age children inside with 5 staff.

During the inspection it was determined the facility is operating within its licensed capacity and within compliance of staffing ratios. A review of the Facility Personnel Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

On 10/2/2024, the Orange County Child Care Office received a complaint with one (1) allegation listed above.

Continue to page 2.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Dean Thompson
LICENSING EVALUATOR SIGNATURE:

DATE: 10/28/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/28/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 06-CC-20241002110914
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: SAN JUAN MONTESSORI
FACILITY NUMBER: 304370910
VISIT DATE: 10/28/2024
NARRATIVE
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Page 2

Reporting Party (RP) alleges (1) staff inappropriately disciplined child in care.

During the investigation, LPA interviewed staff and interviewed parents

Staff inappropriately discipline daycare children. According to the RP, their child stated that during nap time, the teacher spanked their bottom because they did not want to take a nap (no injuries to child). On 10/9/2024, LPA interviewed four staff. All staff interviewed stated they have never hit, pushed, grabbed or mishandled a child at the center or observed another staff doing so. Staff stated when a child does not want to sleep during nap time, the child is given a quiet activity.

On 10/15/2024, parent interviews were conducted. LPA contacted 14 parents via phone call. Out of 14 parents, four parents were able to be interviewed. Parents interviewed did not divulge and information pertaining to the allegation.

Children were not interviewed due to age and being Non-verbal.

Based LPA interviews with staff and parents, there was not enough evidence to substantiate the allegation.



The Orange County Child Care Office has investigated the complaint alleging (1) Staff inappropriately discipline daycare child: although the allegation may have happened or is valid, there is not enough preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

In the areas that were evaluated, no deficiencies were observed of the California Code of Regulations, Title 22, Division 12 at the time of the visit.



Exit interview conducted and report was reviewed with Director Sandyha Sharan.

Notice of Site Visit was provided to the director. The notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. The Director was provided a copy of their appeal right (LIC 9058 1/16) and their signature on this form acknowledges receipt of these rights.
SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Dean Thompson
LICENSING EVALUATOR SIGNATURE:

DATE: 10/28/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/28/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2