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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304370964
Report Date: 03/30/2021
Date Signed: 03/30/2021 01:16:34 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/12/2020 and conducted by Evaluator Mila Quinto
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20201112132137
FACILITY NAME:AMERIMONT ACADEMYFACILITY NUMBER:
304370964
ADMINISTRATOR:BERNHARDT, KRISTIFACILITY TYPE:
850
ADDRESS:5360 STONEHAVEN DRIVETELEPHONE:
(714) 693-7700
CITY:YORBA LINDASTATE: CAZIP CODE:
92887
CAPACITY:140CENSUS: 39DATE:
03/30/2021
UNANNOUNCEDTIME BEGAN:
09:20 AM
MET WITH:Kristi Bernardt, DirectorTIME COMPLETED:
01:45 PM
ALLEGATION(S):
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Staff yells at daycare children
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Mila Quinto and Licensing Program Manager (LPM) Rina Lopez conducted a complaint investigation regarding the above complaint allegation. LPA met with director, Kristi Bernhardt. LPA observed the following: Pioneer Room 10 children, 2 staff; Rockets Room 3 children, 1 staff; Explorer Room 16 children, 2 staff; Eagles Room 10 children, 1 staff.

A review of facility Personnel Report Summary on this date (3/30/21) indicates that all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.



Page 1 of 2------>
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rina Lopez
LICENSING EVALUATOR NAME: Mila Quinto
LICENSING EVALUATOR SIGNATURE:

DATE: 03/30/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/30/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 06-CC-20201112132137
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: AMERIMONT ACADEMY
FACILITY NUMBER: 304370964
VISIT DATE: 03/30/2021
NARRATIVE
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The complainant alleged staff yells at daycare children. On 11/19/20 and today’s visit, LPA interviewed a total of 11 staff members and 9 daycare children. The 5 of 11 staff members interviewed stated they witnessed a staff who worked in the Explorer room and Firecracker room yell at children in a loud screaming voice and handled the children in a rough manner. 1 staff member also indicated the standard of care of the alleged staff was not within the company’s policy. The alleged staff is no longer employed in the facility. The 9 children interviewed today were not qualified.

Based on LPA’s interviews with 11 staff members including the director of which 5 staff confirmed a staff member yells at daycare children. The preponderance of evidence standard has been met; therefore, the pesonal rights of staff yelling at children is found to be SUBSTANTIATED. California Code of Regulations, 101223(a)(1) is being cited on the attached LIC9099D.

Exit interview was conducted. Notice of Site Visit was posted during the visit. Director was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. Director was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. First level appeals should be sent to the regional manager to the address listed above.

Exit interview was conducted.
SUPERVISORS NAME: Rina Lopez
LICENSING EVALUATOR NAME: Mila Quinto
LICENSING EVALUATOR SIGNATURE:

DATE: 03/30/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/30/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 06-CC-20201112132137
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: AMERIMONT ACADEMY
FACILITY NUMBER: 304370964
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/30/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/05/2021
Section Cited
CCR
101223(a)(1)
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101223(a)(1)Personal Rights The licensee shall ensure that each child is accorded the following personal rights: To be accorded dignity in his/her personal relationships with staff and other persons.
This requirement is not met as evidenced by:
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Director Kristi Bernhardt and Samantha Madrigal, School Administrator have conducted trainings for the staff in relation to Personal Rights and Title 22 regalations reviews. A sign in sheet will be provided to the Department related to the training discussion and the attendees by 04/05/21.
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Based on the 5 of 11 staff interiviews, it was determined that a staff member yelled at children in a loud screaming tone of voice. This staff is no longer employed in the facility. This poses a potential safety to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Rina Lopez
LICENSING EVALUATOR NAME: Mila Quinto
LICENSING EVALUATOR SIGNATURE:

DATE: 03/30/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/30/2021
LIC9099 (FAS) - (06/04)
Page: 3 of 3