304370986-3-23-2022-06-CC-THOO-CCXPJ4-20220328112056

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304370986
Report Date: 03/23/2022
Date Signed: 03/23/2022 01:19:18 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/11/2022 and conducted by Evaluator Stacy Torrence

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20220111092953

FACILITY NAME:	KIDDIE ACADEMY OF HUNTINGTON BEACH		FACILITY NUMBER:	304370986
ADMINISTRATOR:	NICOLE CARREON		FACILITY TYPE:	830
ADDRESS:	19342 BEACH BLVD.		TELEPHONE:	(714) 968-0078
CITY:	HUNTINGTON BEACH	STATE: CA	ZIP CODE:	92648
CAPACITY:	44	CENSUS: 28	DATE:	03/23/2022
		UNANNOUNCED	TIME BEGAN:	11:30 AM
MET WITH:	Nicole Carreon, Director		TIME COMPLETED:	12:17 PM

ALLEGATION(S):

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Staff shook a daycare child's crib while in care
Staff behavior poses as a risk to daycare children while in care

INVESTIGATION FINDINGS:

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On 03/23/2022, Licensing Program Analyst (LPA) Stacy Torrence conducted an in-person inspection to deliver the findings regarding the above complaint allegations. LPA Torrence met with Nicole Carreon, Director. There was a total of 18 infants and 10 toddler children present, with 10 staff supervising. A review of staff criminal clearance records on this date indicated that all facility staff or other individuals who required caregiver background checks have received criminal record and child abuse index clearances or exemptions.

On 01/11/2022, Licensing office received a complaint alleging the following allegations: staff shook a daycare child’s crib while in care and staff behavior poses as a risk to daycare children while in care. Reporting Party (RP) stated while viewing video footage of the infant’s classroom, RP saw a staff aggressively shaking the infant’s crib which made the infant’s body hitting the side of the crib.

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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Stacy Torrence
LICENSING EVALUATOR SIGNATURE:	DATE: 03/23/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/23/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20220111092953

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: KIDDIE ACADEMY OF HUNTINGTON BEACH	FACILITY NUMBER: 304370986
	VISIT DATE: 03/23/2022

NARRATIVE

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During the course of the investigation, LPA Torrence conducted in-person interviews with five staff members.
Staff #1 (S1) stated the following: Staff #2 (S2) shared the video footage with S1. S1 reported observing S3 not rocking the Subject Child’s crib aggressively. S1 stated S3 is not an aggressive person. S1 stated the video did not look aggressive.
Staff #2 (S2) stated the following: S2 viewed the video footage with the subject child’s parent. In the video, S2 observed S3 rocking the crib gently and did not feel the child was being rocked aggressively. S2 stated if the infant was rocked aggressively back and forth, the infant would have been crying or in distress, and S2 did not observe that kind of behavior.
Staff #3 (S3) stated the following: S3 rocks the children in S3’ arms, then once they fall asleep, S3 places child in a crib. If child wakes up, S3 rocks the crib lightly or gently, until they fall asleep or pick child up and rock child in S3’s arms.
Staff #4 (S4) stated the following: when a child wakes up, they sometimes gently rock the crib back and forth. If a child had a difficult time going to sleep, they rock the child in their arms, once child falls asleep, they transfer child to the crib.
Staff #5 (S5) stated the following: they put the children to sleep by cuddling them in their arms and rocking them until they fall asleep, then transfer them to the cribs. If the child wakes up while sleeping in the crib, they pat their stomach and if child is rolling, they pat their backs, and gently rock the crib.
S3, S4, and S5 denied rocking any children’s crib aggressively or witnessing any other staff aggressively rocking a child’s crib.

During the course of the investigation, interviewed staff were able to explain what a violation of a child’s personal rights and were able to provide examples. LPA reviewed interviewed staff Mandated Reporter Training requirement and all staff were in compliance.

During the course of the investigation, LPA Torrence contacted five parents. Out of five parents LPA was able to interview three parents. Interviewed parents had no issues or concerns nor complaints about the facility.

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SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Stacy Torrence
LICENSING EVALUATOR SIGNATURE:	DATE: 03/23/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/23/2022

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20220111092953

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: KIDDIE ACADEMY OF HUNTINGTON BEACH	FACILITY NUMBER: 304370986
	VISIT DATE: 03/23/2022

NARRATIVE

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During the course of the investigation, LPA Torrence requested to view video footages for 12/20/2021 and 01/05/2022; however, S1 stated video footages were deleted after three days. LPA Torrence then requested to view video footages for the week of 01/10/2022-01/12/2022, at various times; 1:20p.m., 1:45p.m., and 2:00p.m. During the review of the video footages, LPA observed two infants sleeping in the cribs with staff sitting on a chair supervising. LPA did not observe staff rocking the infants’ cribs, the viewed video footages did not show evidence of staff aggressively rocking any infant’s crib.

Based on LPA’s interviews and reviewing video footages, there was insufficient evidence to corroborate the allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur; therefore, the allegations are unsubstantiated.

Exit interview was conducted. The Notice of Site Visit was posted. Appeal Rights was explained. A copy of appeal rights (LIC 9058 1/16) will be provided through email and their signatures on this form acknowledges receipt of these rights. First level appeal is to Regional Manager, address is above on the report.

End of Report

SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Stacy Torrence
LICENSING EVALUATOR SIGNATURE:	DATE: 03/23/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/23/2022

LIC9099 (FAS) - (06/04)

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