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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304370987
Report Date: 02/04/2026
Date Signed: 02/04/2026 02:35:56 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/30/2025 and conducted by Evaluator Olivia Meza
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20251130094227
FACILITY NAME:KIDDIE ACADEMY OF HUNTINGTON BEACHFACILITY NUMBER:
304370987
ADMINISTRATOR:CARREON, NICOLEFACILITY TYPE:
850
ADDRESS:19342 BEACH BLVDTELEPHONE:
(714) 968-0078
CITY:HUNTINGTON BEACHSTATE: CAZIP CODE:
92648
CAPACITY:124CENSUS: 49DATE:
02/04/2026
UNANNOUNCEDTIME BEGAN:
01:15 PM
MET WITH:Dana DavisTIME COMPLETED:
02:45 PM
ALLEGATION(S):
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Staff do not take precautions to prevent the spread of lice
INVESTIGATION FINDINGS:
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On 02/04/2026, Licensing Program Analyst (LPAs) Olivia Meza and Sarah Garcia conducted an unannounced visit to the facility to deliver findings for a complaint that was initiated on 12/18/2025. LPA Meza met with Director, Loretta Munoz and explained the purpose of the visit. Director, led LPAs on a tour of the facility and observed a total of 49 preschool children and six (6) staff.

On 11/30/2025, the Orange County Regional Child Care Licensing Office received a complaint with the allegation that Staff do not take precautions to prevent the spread of lice.

During the investigation, documents were obtained, interviews were conducted with the reporting party, staff, children and authorized representatives.
(continue to page two)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Olivia Meza
LICENSING EVALUATOR SIGNATURE:

DATE: 02/04/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/04/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 06-CC-20251130094227
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: KIDDIE ACADEMY OF HUNTINGTON BEACH
FACILITY NUMBER: 304370987
VISIT DATE: 02/04/2026
NARRATIVE
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(page two)
During Staff Interviews, four (4) out of four (4) staff interviewed stated that children were allowed to return to school with active lice. When asked if the facility took all the steps necessary to prevent the spread of lice staff two (S2) stated that the staff were trying to stop the spread by sending sheets home and cleaning classroom materials, but the staff were not allowed to fully prevent the spread of lice. The Director stated that children were initially being sent home but were later directed to not send children home with active lice. The facility was not able to ensure the lice did not spread.

During record review, LPA collected and reviewed Unusual Incident report sent to the department. LPA reviewed the Kiddie Academy Huntington Beach Specific Symptoms and or Conditions Policy which states that the facility will ask parents to refrain children from attending school when a child exhibits a contagious, communicable disease, or highly infectious conditions. According to the UIR there have been seven (7) documented confirmed cases of preschool children that had lice which includes one (1) staff member. This is a violation of isolation for illness. This poses an immediate health, safety or personal rights risk to persons in care. One type A violation is being assessed refer to 809D for deficiencies.

The Orange County Regional Child Care Licensing Office investigated the allegation (1) Staff do not take precautions to prevent the spread of lice. Based on information gathered from LPA’s interviews and record reviews, the preponderance of evidence standard has been met; therefore, the allegations are found to be SUBSTANTIATED. California Code of Regulations (CCR) Title 22, Division 12 Section 101226.2 Isolation for Illness.

Exit interview conducted and report was reviewed with the Director, Loretta Munoz. A notice of site visit was given and must remain posted for 30 days.

end of report.
SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Olivia Meza
LICENSING EVALUATOR SIGNATURE:

DATE: 02/04/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/04/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 06-CC-20251130094227
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: KIDDIE ACADEMY OF HUNTINGTON BEACH
FACILITY NUMBER: 304370987
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/04/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
02/05/2026
Section Cited
CCR
101226.1
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101226.1 (a) The licensee shall be responsible for ensuring that children with obvious symptoms of illness including, but not limited to, fever or vomiting, are not accepted. This requirement was not met as evidenced by...
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Director stated that the facility will provide a letter sent to all parents of children in care stating their policy and procedures update specifically regarding a lice outbreak. Director stated that the letter will be sent to parents by 02/13/2026.
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Based on interviews four (4) out of four (4) staff members stated that children were allowed to return to school with active lice. This poses an immediate health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Olivia Meza
LICENSING EVALUATOR SIGNATURE:

DATE: 02/04/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/04/2026
LIC9099 (FAS) - (06/04)
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