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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304370999
Report Date: 03/11/2026
Date Signed: 03/11/2026 01:59:27 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/17/2025 and conducted by Evaluator Dianna ValdezSantana
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20251217121926
FACILITY NAME:EARLY CHILDHOOD MONTESSORI PRESCHOOL, INC.FACILITY NUMBER:
304370999
ADMINISTRATOR:FERNANDO, MADHURIFACILITY TYPE:
850
ADDRESS:2237 NORTH ORANGE-OLIVE ROADTELEPHONE:
(714) 202-5311
CITY:ORANGESTATE: CAZIP CODE:
92865
CAPACITY:40CENSUS: 23DATE:
03/11/2026
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Director, Fernando, MadhuriTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Child sustained unknown injury at the facility.
INVESTIGATION FINDINGS:
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On 03/11/2026, Licensing Program Analyst (LPA) D. Valdez Santana made an unannounced visit to Early Childhood Montessori Preschool Inc. for the purpose to deliver findings of a complaint received. Upon arrival, LPA was met by Director, Madhuri Fernando who was explained the reason for today’s visit. LPA was provided a tour of the facility; census was taken during naptime, Class Preprimary and Class Primary nap together, Preprimary had 12 children with one staff and Primary had 9 children and 1 staff. The total census observed was 23 preschool-age children and 2 staff at the time of inspection. Director stated they currently have 42 children enrolled in the preschool.
A review of the Facility Personnel Report Summary conducted on today’s date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.
On 12/17/2025 a complaint was filed with the Licensing office stating, Child sustained unknown injury at the facility. Reporting Party (RP) stated noticing a bruise on Child #1's (C1) left arm. When C1 was picked up from childcare, it was noticed the C1 had been crying. When C1 went home, that is when RP discovered the bruise. Page 1 of 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Dianna ValdezSantana
LICENSING EVALUATOR SIGNATURE:

DATE: 03/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/11/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 06-CC-20251217121926
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: EARLY CHILDHOOD MONTESSORI PRESCHOOL, INC.
FACILITY NUMBER: 304370999
VISIT DATE: 03/11/2026
NARRATIVE
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According to RP, the bruise was not there Monday night during bath time. RP believes the bruise occurred at the facility.During the course of investigation, LPA interviewed 4 staff members and 1 parent.

During the staff interviews, 4 out of 4 staff denied Child #1 sustained an injury while in care at the facility. Staff #1 (S1) stated the procedures for when a child gets hurt is first staff clean the injury, take care of the child, call the parents and write the ouch report. S1 writes the ouch report. Staff will observe the child for a period of time. Even if staff don’t see any evidence of an injury, staff still inform the parents. S1 stated child #1 (C1) did not sustain an injury while in care. S1 did not see any bruises so how do staff know the child did not get the bruise at home. Staff would have seen C1 fall, staff would have informed the parents even if there was no evidence of an injury. Staff #2 (S2) stated the procedures for when a child gets hurt is staff check and make sure if the child is okay, if there is any evidence of a child being hurt, S2 tries to find out how the child got hurt and if another child is involved. S2 treats the injury and lets S1 know. S2 does not know of any child or C1 sustaining an unknown injury while in care. Staff #3 (S3) stated the procedures for when a child gets hurt is staff will check the child, check their body, treat the injury and let S1 know, and S1 does the ouch report and tells the parents. S3 stated that S3 did not see C1 fall or sustain an injury.

4 out of 4 staff disclosed staff check the whole body for any additional injuries and ask the child if anything else hurts.

1 of 5 parents were interviewed, 1 of 1 parent interviewed had no issues or concerns with the daycare.

LPA obtained a copy of the Children’s Roster, Personnel Report, Parent Handbook and a copy of child #1’s file.

Based on LPA’s interviews and record review, there is insufficient evidence to corroborate the allegation of Child sustained unknown injury at the facility. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegation is UNSUBSTANTIATED.

Exit interview was conducted, and report was reviewed and discussed with Director, Madhuri Fernando. Notice of Site Visit was posted during the visit. The facility representative was informed that the Notice of Site Visit must be posted for 30 consecutive days. The facility was provided a copy of their appeal rights (LIC 9058 12/15) and their signature on this form acknowledges receipt of these rights. Page 2 of 2. End of Report.

SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Dianna ValdezSantana
LICENSING EVALUATOR SIGNATURE:

DATE: 03/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/11/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2