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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304371093
Report Date: 10/11/2022
Date Signed: 10/11/2022 04:14:42 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/07/2022 and conducted by Evaluator Dean Valencia
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20220907165643
FACILITY NAME:FULLERTON CHILDREN'S ACADEMYFACILITY NUMBER:
304371093
ADMINISTRATOR:CALERO, MARGARITAFACILITY TYPE:
850
ADDRESS:3516 W. COMMONWEALTH AVENUETELEPHONE:
(714) 680-0567
CITY:FULLERTONSTATE: CAZIP CODE:
92833
CAPACITY:62CENSUS: 33DATE:
10/11/2022
UNANNOUNCEDTIME BEGAN:
01:15 PM
MET WITH:Margarita Calero, DirectorTIME COMPLETED:
03:45 PM
ALLEGATION(S):
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Staff handled day care children in a rough manner.
Staff restrained day care child.
Staff yelled at day care children.
Day care children not accorded dignity in relationships with staff.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Dean Valencia conducted an unannounced complaint inspection on today's date, 10/11/22. LPA met with Director Margarita Calero, and at 2pm LPA conducted a tour of the facility and census of children was taken. LPA observed 33 preschool children with 5 staff. On 8/22/22 a complaint was filed with the Department alleging the above.

During the course of the investigation, LPA interviewed five staff, seven children, several parents, and conducted 2 separate physical plant inspections of each preschool classroom on 9/12/22 and 10/11/22. During LPA's observations of the classrooms, LPA observed facility staff maintain compliance of children's personal rights. Staff were interviewed by LPA on 9/12/22 and during the interviews staff exhibited knowledge of children's personal rights regulations and stated they are always within compliance of the discussed Title 22 Regulations. A copy of these Title Regulations were provided to the facility for reference. Children were interviewed on 9/12/22 and did not provide any information to support evidence towards the above allegations.
(continued on LIC9099C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Dean Valencia
LICENSING EVALUATOR SIGNATURE:

DATE: 10/11/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/11/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 06-CC-20220907165643
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: FULLERTON CHILDREN'S ACADEMY
FACILITY NUMBER: 304371093
VISIT DATE: 10/11/2022
NARRATIVE
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(page 2)
Several parents were interviewed via phone call on 10/10/22. From their interviews, evidence to support a preponderance of evidence for the allegations was not provided.

Based on this gathered information over the course of LPA's investigation the allegations Staff handled day care children in a rough manner, Staff restrained day care child, Staff yelled at day care children, and Day care children not accorded dignity in relationships with staff were not determined to have a preponderance of evidence to support them. In addition to this, LPA was unable to demonstrate that these allegations or that the facility at any point in the past was out of compliance of children's personal rights regulations. LPA was unable to make the determination from the information gathered that these allegations did not ever occur, or that there wasn't a preponderance of evidence to support these allegations, at some point. Due to this reasoning the most factual finding on the allegations, with all available information to LPA during the investigation are unsubstantiated.

Based on all this information LPA gathered, the preponderance of evidence standard for the allegations was not met, therefore the above listed allegations are found to be unsubstantiated. From all of the available information obtained by LPA during the course of the investigation, that there is insufficient evidence indicating that Staff handled day care children in a rough manner, Staff restrained day care child, Staff yelled at day care children, or Day care children not accorded dignity in relationships with staff. Based on all of the information LPA gathered, LPA was not able to determine that these allegations were false or untrue. Therefore LPA cannot make the determination that these allegations are unfounded; and the most accurate findings would remain at unsubstantiated.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur; therefore, the allegations are unsubstantiated. Exit interview was conducted, and report was reviewed and discussed. Notice of Site Visit was posted during the visit. The facility representative was informed that the Notice of Site Visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100 per day. The facility was provided a copy of their appeal rights (LIC 9058 12/15) and their signature on this form acknowledges receipt of these rights.
SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Dean Valencia
LICENSING EVALUATOR SIGNATURE:

DATE: 10/11/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/11/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2