304371093-10-19-2023-06-CC-THOO-CWSNZC-20231020105407

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304371093
Report Date: 10/19/2023
Date Signed: 10/19/2023 10:20:24 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/15/2023 and conducted by Evaluator Patricia Duron

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20230815113816

FACILITY NAME:	FULLERTON CHILDREN'S ACADEMY		FACILITY NUMBER:	304371093
ADMINISTRATOR:	CALERO, MARGARITA		FACILITY TYPE:	850
ADDRESS:	3516 W. COMMONWEALTH AVENUE		TELEPHONE:	(714) 680-0567
CITY:	FULLERTON	STATE: CA	ZIP CODE:	92833
CAPACITY:	62	CENSUS: 17	DATE:	10/19/2023
		UNANNOUNCED	TIME BEGAN:	08:45 AM
MET WITH:	Margarita Calero , Director		TIME COMPLETED:	09:55 AM

ALLEGATION(S):

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Staff hit a daycare child while in care

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Patricia Duron conducted an unannounced complaint visit to deliver the complaint findings. LPA met with director, Margarita Calero. Census was taken. The overall census observed was 17 staff and 3 children. A review of staff criminal clearance records on this date indicates that all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

On 8/15/23 a complaint was filed with the Licensing office stating staff hit a daycare child while in care. Reporting Party (RP) stated the following: an unknown staff member at the academy had reportedly "hit" Child #1 (C1) because C1 did not want to take a nap.

During the course of investigation, LPA interviewed 4 staff, 3 parents, 3 children and reviewed records.

Page 1 of 2.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Patricia Duron
LICENSING EVALUATOR SIGNATURE:	DATE: 10/19/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/19/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20230815113816

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: FULLERTON CHILDREN'S ACADEMY	FACILITY NUMBER: 304371093
	VISIT DATE: 10/19/2023

NARRATIVE

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During the staff interview, 4 out of 4 staff stated they did not witness a staff hit a daycare child in care. LPA asked staff what the policy is when a child does not want to nap during naptime. Staff #2 (S2) stated the following: “we let the children rest on their cot, sometimes with a book, and staff play soft music on the computer.” S2 also disclosed C1 was a new child and C1 accused S2 of hitting C1 which was not true because S4 was present with S2 the entire time. C1 also flipped C1’s middle finger at the teacher and S2 was able to take a picture of it. When C1 first came to the facility, C1 already said bad words and cursed at the staff. S3 stated, “We give them a book or we sit next to them so we can remind them to rest and nap. S4 stated, “ We give them a book or quiet activity to use on their bed.” 4 out of 4 staff denied witnessing any staff member hitting any child.

LPA reviewed the police report, and it was closed without further investigation.

LPA requested to review facility’s footage, director stated facility only having live footage, LPA was unable to review.
LPA interviewed three children. All 3 interviewed children did not reveal any staff violating their rights.

LPA Duron interviewed three parents. All interviewed parents stated they did not have any concern with facility.

Based on the information gathered from LPAs’ interviews, observation, and reviewing records, there is insufficient evidence to corroborate the allegations of Staff hit a daycare child while in care. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the allegations did or did not occur in the day care facility, therefore the allegations are UNSUBSTANTIATED.
An exit interview was completed. The report was reviewed and discussed. Appeal Rights were provided. The facility representative was provided a copy of their appeal rights and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Licensing office within 15 business days. Any proposed changes to the physical plant, including telephone number, shall be immediately reported to the Department.

The facility representative was informed that the “Notice of Site Visit” must be posted for 30 consecutive days. Failure to post will result in Civil Penalties of $100.00. The “Notice of Site Visit” must be posted on or adjacent to the door. Page 2 of 2. End of Report

SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Patricia Duron
LICENSING EVALUATOR SIGNATURE:	DATE: 10/19/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/19/2023

LIC9099 (FAS) - (06/04)

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