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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304371219
Report Date: 05/23/2024
Date Signed: 05/23/2024 11:53:19 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/17/2024 and conducted by Evaluator Anna Francesca Chan
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20240417144148
FACILITY NAME:LITTLE MINDS LEARNING CENTERFACILITY NUMBER:
304371219
ADMINISTRATOR:BURGOS, ANGELICAFACILITY TYPE:
830
ADDRESS:8760 CERRITOS AVETELEPHONE:
(714) 699-1111
CITY:ANAHEIMSTATE: CAZIP CODE:
92804
CAPACITY:8CENSUS: 8DATE:
05/23/2024
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Director Amanda GonzalezTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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Staff are not properly storing play materials.
Staff are not providing a shade area for day care children.
INVESTIGATION FINDINGS:
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On 5/23/2024, at 10:00am Licensing Program Analyst (LPA), Anna Chan conducted an unannounced Complaint investigation inspection. The purpose of the investigation is to deliver findings from a complaint initiated on 4/22/2024. Upon arrival, LPA met with Director Amanda Gonzalez. LPA explained the reason for today's visit upon arrival. Census was taken in individual classrooms. LPA observed 8 infants and 2 staff.

A review of the Facility Personnel Report Summary shows all facility staff or individuals who require caregiver background checks have received a criminal record clearance and a child abuse index clearance or an exemption clearance.

The Department received a complaint on 04/17/24 alleging (1) Staff are not properly storing play materials. (2) Staff are not providing a shade area for day care children.

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Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Anna Francesca Chan
LICENSING EVALUATOR SIGNATURE:

DATE: 05/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/23/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 06-CC-20240417144148
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: LITTLE MINDS LEARNING CENTER
FACILITY NUMBER: 304371219
VISIT DATE: 05/23/2024
NARRATIVE
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Based on LPA observations and inspection on 4/22/24, the rugs and mats in the infant outdoor play area had crawling roly polies and other insects under the rug when it was lifted and dirt was all over the damp rug or mat. LPA also observed a rectangular bucket (shoe box size) with brownish colored stagnant water. There are plastic rods that came off from the old shade. LPA also observed there were no shade in the outdoor area.

Based on staff interview on 4/22/24, Staff #1 (S1) stated the staff cleans the infant outdoor area every morning, but has not that day. Four (4) staff stated the shade in the outdoor area broke a few months ago leaving the infant outdoor play area without shade. Staff #4 (S4) stated, the facility had a plan to build a roller shade but have not yet scheduled with any company to start the work.

On 5/20/2024, LPA called parents eight (8) parents. LPA reached 3 parents. None of the parents interviewed disclosed information that could support the allegations.

Based on observation, inspection, and interviews conducted, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. See LIC9099D 2 Type B

Exit interview was conducted, report and deficiencies were reviewed with Director Amanda Gonzalez. Notice of Site Visit was posted during the visit. Director was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. The Director was provided with a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. First level appeals should be sent to the regional manager to the address listed above.

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SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Anna Francesca Chan
LICENSING EVALUATOR SIGNATURE:

DATE: 05/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/23/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 06-CC-20240417144148
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: LITTLE MINDS LEARNING CENTER
FACILITY NUMBER: 304371219
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/23/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
06/24/2024
Section Cited
CCR
101238.2(b)(1)
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Outdoor Activity Space
(b) The outdoor activity space shall be situated to:
(1) Provide a shaded rest area for the children.

This requirement is not met as evidenced by:
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Director stated an awning was ordered and the shade will be installed. Director stated she will email LPA the work order for the awning and a proof the the shade will be installed by due date of 6/24/24
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Based on observations and interviews, four (4) staff stated the shade in the infant yard broke a few months ago leaving the area without shade

This poses as a potential risk to health and safety of children in care.
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Type B
06/24/2024
Section Cited
CCR
101638.1(e)(2)(A)
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General Sanitation (e) Washing, cleaning and sanitizing requirements ...shall include:
(2) Carpeted floors and large throw rugs that cannot be washed shall be vacuumed at least daily...(A)Small rugs that can be washed shall be shaken or vacuumed at least daily... This requirement is not met as evidenced by:
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Director stated the rugs will not be put back in and turf grass will be installed. A document stating of the sanitation process will be sent to LPA by due date of 6/24/24. LPA observed there were no more rugs in the outdoor play area
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Based on observation, the rugs and mat in the outdoor area were damp and full of dirt and insects came crawling out of the rugs when inspected. There was a bucket with stagnant brownish water where the toys were.This poses as a potential risk to health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Anna Francesca Chan
LICENSING EVALUATOR SIGNATURE:

DATE: 05/23/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/23/2024
LIC9099 (FAS) - (06/04)
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