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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304371224
Report Date: 05/22/2025
Date Signed: 05/22/2025 03:56:03 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/13/2025 and conducted by Evaluator Aiddee Nunez
COMPLAINT CONTROL NUMBER: 06-CC-20250313102608

FACILITY NAME:KIDDIE ACADEMY OF SANTA ANAFACILITY NUMBER:
304371224
ADMINISTRATOR:SOLORIO, ALANNAHFACILITY TYPE:
850
ADDRESS:1345 NORTH GRAND AVENUETELEPHONE:
(714) 599-1783
CITY:SANTA ANASTATE: CAZIP CODE:
92701
CAPACITY:92CENSUS: 67DATE:
05/22/2025
UNANNOUNCEDTIME BEGAN:
02:30 PM
MET WITH:Assistant Director, Daniela ValladolidTIME COMPLETED:
04:10 PM
ALLEGATION(S):
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Facility is operating out of ratio
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPA) Aiddee Nunez conducted an unannounced complaint investigation. This is a continuation of the investigation initiated on 3/18/2025. Upon arrival, LPA met with Assistant Director, Daniela Valladolid and informed the director the purpose of the visit is to deliver complaint findings. Census was taken and observed a total of 67 children and 9 staff members.

A review of the Facility Personnel Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

On 3/13/24 the Orange County Child Care Office received a complaint alleging (1) Facility is operating out of ratio. Reporting Party (RP) stated the facility is very understaffed.

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Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Aiddee Nunez
LICENSING EVALUATOR SIGNATURE:

DATE: 05/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/22/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 06-CC-20250313102608
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: KIDDIE ACADEMY OF SANTA ANA
FACILITY NUMBER: 304371224
VISIT DATE: 05/22/2025
NARRATIVE
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During the investigation, LPA inspected the facility, interviewed 13 staff members, 6 children, 3 parents, and obtained a copy of the personnel report, children’s rosters, and the facility's parent handbook. LPA also reviewed children’s sign in and sign out sheets along with staff timecards for weeks: 2/24/25 – 2/28/25 and 3/3/25 – 3/8/25.

During the investigation, on 3/18/25 when LPA arrived at the facility, LPA observed the following: The 5yr old classroom had 1 staff member with 7 children. The 4yr old classroom had 2 staff members with 17 children. The 3yr old classroom had 1 staff member with 12 children. The 2yr old classroom had 3 staff members with 5 children. The 2yr old classroom had 1 staff member with 5 children. On 3/18/25 the facility was operating within ratio. On 5/13/25, LPA conducted an unannounced inspection and LPA observed the following: The 5yr old classroom had 2 staff members with 7 children. The 4yr old classroom had 2 staff members with 21 children. The 3yr old classroom had 1 staff member with 12 children. The 2yr old classroom had 2 staff members with 9 children. On 5/13/25, the facility was operating within ratio.

LPA reviewed children’s sign in and sign out sheets along with staff timecards for weeks: 2/24/25 – 2/28/25 and 3/3/25 – 3/8/25, which demonstrated that the facility was in compliance with the ratio requirement.

During the staff interview, all 12 staff members denied ever being over ratio.

On 5/14/2025, LPA was able to interview 3 parents, and the 3 parents did not have any concern regarding the allegations.

Based on staff members interviews and record review, the preponderance evidence of Facility is operating out of ratio has not been met. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegation is UNSUBSTANTIATED.

Exit interview was conducted, and report was reviewed and discussed with the Assistant Director,Daniela Valladolid . Notice of Site Visit was posted during the visit. The facility representative was informed that the Notice of Site Visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100 per day. The facility was provided a copy of their appeal rights (LIC 9058 12/15) and their signature on this form acknowledges receipt of these rights.

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SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Aiddee Nunez
LICENSING EVALUATOR SIGNATURE:

DATE: 05/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/22/2025
LIC9099 (FAS) - (06/04)
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