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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304371224
Report Date: 07/17/2025
Date Signed: 07/17/2025 11:55:35 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/08/2025 and conducted by Evaluator Aiddee Nunez
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20250508083131
FACILITY NAME:KIDDIE ACADEMY OF SANTA ANAFACILITY NUMBER:
304371224
ADMINISTRATOR:SOLORIO, ALANNAHFACILITY TYPE:
850
ADDRESS:1345 NORTH GRAND AVENUETELEPHONE:
(714) 599-1783
CITY:SANTA ANASTATE: CAZIP CODE:
92701
CAPACITY:92CENSUS: 60DATE:
07/17/2025
UNANNOUNCEDTIME BEGAN:
11:20 AM
MET WITH:Assisstant Director, Daniela Valladolid TIME COMPLETED:
12:10 PM
ALLEGATION(S):
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Staff inappropriately disciplined daycare child.
INVESTIGATION FINDINGS:
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On 7/17/2025 at 11:20 AM, Licensing Program Analysts (LPA) A. Nunez conducted an unannounced complaint investigation. This is a continuation of the investigation initiated on 5/13/2025. Upon arrival, LPA met with Assistant Director, Daniela Valladolid and informed the assistant director the purpose of the visit is to deliver complaint findings. Census was taken and the following were observed: the 5yr old classroom there was 1 staff member with 9 children, the 4 yr old classroom there was 2 staff members with 21 children, the 3 yr old classroom there was 2 staff members with 15 children, and the 2 yr old classroom there was 4 staff members with 15 children.

A review of the Facility Personnel Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. During today’s inspection the facility was operating within its licensed capacity and within compliance of staffing ratios.

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Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Aiddee Nunez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/17/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 06-CC-20250508083131
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: KIDDIE ACADEMY OF SANTA ANA
FACILITY NUMBER: 304371224
VISIT DATE: 07/17/2025
NARRATIVE
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On 5/8/25 the Orange County Child Care Office received a complaint alleging (1) Staff inappropriately disciplined daycare child. Reporting Party (RP) stated the following: Child#1 (C1) has been inappropriately disciplined on a regular basis while in care. When C1 misbehaves Staff#1 (S1) often responds by grabbing C1 and giving C1 a bear hug, holding C1 tightly until C1 calms down or listens.

During the investigation, LPA toured the facility, interviewed 9 staff members, attempted to interview 8 children but only 5 children qualified for an interview, and obtained a copy of the personnel report and children’s rosters.

During staff interviews, 9 out of 9 staff members stated they have not observed a staff member roughly grab a child. 9 out of 9 staff members have not observed staff members hugging children tightly to calm them down. S1 denied grabbing and hugging children tightly to calm them down. LPA tried to interview C1, but C1 did not qualify for an interview. 9 out of 9 staff members stated that when children are misbehaving, they will give them an activity to try to calm them or redirect the children.

During children’s interviews, 5 out of 5 children stated they have not been hugged or grabbed by a staff member.

On 5/14/2025, LPA was able to interview 3 parents, and the 3 parents did not have any concern regarding the allegation.



Based on information gathered from LPA’s interviews with the 9 staff members, 5 children, and 3 parents, the preponderance of evidence has not been met. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations (1) Staff inappropriately disciplined daycare child; therefore, the allegations are UNSUBSTANTIATED.

Exit interview was conducted with the assistant director, Daniela Valladolid. The Notice of Site Visit was posted. The director was informed that the Notice of Site Visit must be posted for 30 consecutive days. The director was provided with a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. First level appeals should be sent to the regional manager to the address listed above.


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SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Aiddee Nunez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/17/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2