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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304371406
Report Date: 05/19/2026
Date Signed: 05/19/2026 11:32:44 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/09/2026 and conducted by Evaluator Patricia Duron
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20260309140542
FACILITY NAME:LAND EARLY LEARNING CENTERFACILITY NUMBER:
304371406
ADMINISTRATOR:MILLER, MICHELLEFACILITY TYPE:
830
ADDRESS:15151 TEMPLE STREETTELEPHONE:
(714) 898-8389
CITY:WESTMINSTERSTATE: CAZIP CODE:
92683
CAPACITY:48CENSUS: 25DATE:
05/19/2026
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Facility Representative, Carolyn WertheimTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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Staff are not following the individualized infant food and services plan
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Patricia Duron conducted an unannounced complaint visit to deliver the complaint findings for the above allegation. This is a continuation of the investigation initiated on 3/18/2026, LPA met with Facility Representative, Carolyn Wertheim and informed the coordinator of the purpose of the visit. LPA was guided on a walkthrough of the facility. Census was taken. The overall census observed was 12 staff members with 25 infants.

A review of staff records on this date indicates that all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

On 3/09/2026 a complaint was filed with the Community Care Licensing office alleging: Staff are not following the individualized infant food and services plan.During the course of investigation, LPA interviewed 7 staff members, 4 parents, and reviewed records.

Page 1 of 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Patricia Duron
LICENSING EVALUATOR SIGNATURE:

DATE: 05/19/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/19/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 06-CC-20260309140542
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: LAND EARLY LEARNING CENTER
FACILITY NUMBER: 304371406
VISIT DATE: 05/19/2026
NARRATIVE
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LPA reviewed Early Care & Education Family: Infant /Toddler Needs and Service Plans in infant’s files. LPA observed infant's food, snacks, bottles and sippy cups stored in individual containers and labeled with child’s name and dated.

LPA interviewed staff members. Staff members stated they have not witnessed staff not following the individualized infant food and services plan. Staff #1 (S1) stated, staff review the food plans for each child and staff know which children are still on formula or are now eating puree or solid food. Staff #3 (S3) stated, staff check the expiration dates every day before giving snacks to the child. Staff label it when they receive the snacks, and staff write the date and child’s name on it.

LPA Duron was unable to interview children due to their age and being non-verbal.

LPA Duron interviewed 4 parents. All interviewed parents stated they did not have any concern with facility regarding the above allegations.



Based on the interviews and record review, there is insufficient evidence to corroborate the allegation: Staff are not following the individualized infant food and services plan. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegation did or did not occur in the day care facility, therefore the allegation is Unsubstantiated.


A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the Facility Representative, Carolyn Wertheim.

Page 2 of 2. End of Report.
SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Patricia Duron
LICENSING EVALUATOR SIGNATURE:

DATE: 05/19/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/19/2026
LIC9099 (FAS) - (06/04)
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