<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304371484
Report Date: 06/07/2024
Date Signed: 06/07/2024 09:26:57 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/16/2024 and conducted by Evaluator Karen Navar
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20240416105513
FACILITY NAME:GREAT FOUNDATIONS MONTESSORI-TUSTINFACILITY NUMBER:
304371484
ADMINISTRATOR:HOPE-KING, SHERLETTFACILITY TYPE:
850
ADDRESS:15140 KENSINGTON PARK DRIVETELEPHONE:
(714) 389-2460
CITY:TUSTINSTATE: CAZIP CODE:
92780
CAPACITY:140CENSUS: 28DATE:
06/07/2024
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Director-Sherlett Hope-KingTIME COMPLETED:
09:40 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility staff grabbed a day care child.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 6/5/24, Licensing Program Analyst (LPA), Karen Navar conducted an unannounced complaint inspection for the purpose of delivering findings. This is a continuation of a complaint inspection initiated on 4/23/24.
Upon arrival LPA met with Director Sherlett Hope-King was led on a tour of the facility. LPA observed a total of 28 preschool children along with 4 staff playing on the playground.

A review of the Facility Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. During today’s inspection the facility was operating within its licensed capacity and within compliance of staffing ratios.

On 04/16/2024 the Orange County Child Care Office received a complaint alleging facility staff grabbed a day care child. Continue to page 2.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Karen Navar
LICENSING EVALUATOR SIGNATURE:

DATE: 06/07/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/07/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 06-CC-20240416105513
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: GREAT FOUNDATIONS MONTESSORI-TUSTIN
FACILITY NUMBER: 304371484
VISIT DATE: 06/07/2024
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Page 2
During the investigation, LPA toured the facility during morning hours and nap time, watched video footage, conducted interviews with the reporting party, staff, children, and parents.

On 4/22/2024 Reporting Party (RP) stated that child came home from school with a marking on her arm and when she asked what happened the child said teacher grabbed and motioned to her arm. RP then stated that when she asked staff, she was told that staff was unaware of the incident.

On 4/23/2024 LPA interviewed 9 staff. Staff 1-9 (S1- S9) stated that they have not witnessed a staff grabbing a child’s arm and use redirection to manage children’s behavior.

On 5/15/2024, LPA conducted parent interviews. LPA called 8 parents and 5 of the parents called were able to be interviewed. Parents interviewed did not divulge any information pertaining to the allegation.

Based on LPA observations, interviews with reporting party, staff, and parents, there was not enough evidence to substantiate the allegation: Facility staff grabbed a day care child. Although the allegation may have happened or is valid, there is not enough preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are UNSUBSTANTIATED.
SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Karen Navar
LICENSING EVALUATOR SIGNATURE:

DATE: 06/07/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/07/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 4