304371540-3-10-2026-06-CC-THOO-DS3PN6-20260311112724

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304371540
Report Date: 03/10/2026
Date Signed: 03/10/2026 03:30:33 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/22/2025 and conducted by Evaluator Susan Deschampe

COMPLAINT CONTROL NUMBER: 06-CC-20251222090801

FACILITY NAME:	SEASIDE COSTA MESA PRESCHOOL		FACILITY NUMBER:	304371540
ADMINISTRATOR:	LIN, WEILI		FACILITY TYPE:	850
ADDRESS:	1701 BAKER STREET		TELEPHONE:	(909) 616-1101
CITY:	COSTA MESA	STATE: CA	ZIP CODE:	92626
CAPACITY:	70	CENSUS: 30	DATE:	03/10/2026
		UNANNOUNCED	TIME BEGAN:	02:30 PM
MET WITH:	Facility Representative, Perla Zavala-Benitez		TIME COMPLETED:	03:45 PM

ALLEGATION(S):

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Staff did not prevent the spread of hand foot and mouth disease.

INVESTIGATION FINDINGS:

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On 03/10/2026, Licensing Program Analyst (LPA), Deschampe conducted an unannounced on-site Annual/Random inspection. LPA arrived at the facility at 8:30 AM. LPA and facility representative, Alisa Le-Ngo and Educational Consultant, Denise Manaloto toured the inside and outside of the facility floor and yard plan (LIC 999). Census was taken in individual classrooms. The overall census observed was 5 staff and 30 children. Total enrollment is 37 with a current census of 30 due to varied schedules.

A review of the Facility Personnel Report Summary on this date 03/10/2026 indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

On 12/21/2025, Orange County Regional Office (OCRO) received a complaint alleging: Staff did not prevent the spread of Hand, Foot, and Mouth Disease. Reporting Party (RP) stated on 12/09/2025, a child was suspected of having Hand, Foot, and Mouth Disease. On the same day staff asked if

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Susan Deschampe
LICENSING EVALUATOR SIGNATURE:	DATE: 03/10/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/10/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20251222090801

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: SEASIDE COSTA MESA PRESCHOOL	FACILITY NUMBER: 304371540
	VISIT DATE: 03/10/2026

NARRATIVE

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classrooms should stop combining for nap time, to reduce potential exposure. The director instructed staff to continue combining classrooms, stating that it was “fine.”

During the course of the investigation, LPA interviewed 8 staff members and contacted 6 parents/authorized representatives but only 1 responded. Children interviews were attempted but either children refused or they did not qualify with the Ten Step Investigative Interview.

During the staff interviews, 8 out of 8 staff stated preventive protocols were in place once the Child Care Center was notified of the Hand, Foot, and Mouth Disease diagnosis. The director stated on 12/09/2025, the director was called to the classroom by Staff 3 (S3). S3 showed the director a rash on Child 1 (C1) during a diaper change. The director called the parent/authorized representative around 12:00 PM and requested C1 be picked up. A short time after, as C1 was still on the changing table, the parent/authorized representative arrived to take C1 home. The facility was notified of a confirmed diagnosis of Hand, Foot, and Mouth Disease by Parent 1 (P1) on 12/10/2025 at 9:55 AM via BrightWheel (document on file). The director stated on 12/10/2025 at 1:46 PM, the facility sent notification to parents/authorized representatives, via BrightWheel, regarding confirmed cases of Hand, Foot, and Mouth Disease at the school (document on file). The director stated on 12/09/2025, the director reviewed diaper changing protocol with all staff. On 12/09/2025, the director reviewed the diaper changing protocol with Staff 8 (S8) who did not change gloves after each diaper change. The director stated the previous director, Staff 10 (S10) had hired S8. The director stated S8 was not experienced. The director stated S10 and S8 have since been terminated from the Child Care Center (CCC). 8 out of 8 staff, stated on 12/09/2025, the director reviewed daily inspection for illness protocol with staff, which was immediately put into action for Hand, Foot, and Mouth Disease. 8 out of 8 staff stated on 12/09/2025, all staff increased daily cleaning protocol to include increased disinfection and sanitizing. 8 out of 8 staff confirmed the daily illness inspection checks were heightened to include symptoms of Hand, Foot, and Mouth Disease. 8 out of 8 staff confirmed increased cleaning, disinfection, and sanitizing protocol were completed daily.

During record review, LPA received BrightWheel printouts of communication between the CCC and parents/authorized representatives confirming date of confirmed diagnosis for C1 as 12/10/2025. BrightWheel documentation confirms CCC communication of Hand, Foot, And Mouth Diagnosis at the CCC and parent/authorized representative responsibility and guidance for identifying possible symptoms of Hand, Foot, and Mouth Disease.

SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Susan Deschampe
LICENSING EVALUATOR SIGNATURE:	DATE: 03/10/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/10/2026

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20251222090801

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: SEASIDE COSTA MESA PRESCHOOL	FACILITY NUMBER: 304371540
	VISIT DATE: 03/10/2026

NARRATIVE

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LPA contacted 6 parents/authorized representatives but only 1 responded. 1 out of 1 interviewed parents/authorized representatives did not make any disclosure regarding the above allegation.

Based on LPA’s interviews and record review, the preponderance of evidence has not been met. Although the allegation: Staff did not prevent the spread of Hand, Foot, and Mouth Disease may have happened or is valid, there was not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

The exit interview was conducted with the facility representative, Perla Zavala-Benitez. The Notice of Site Visit was posted during the visit. The licensee was reminded that the Notice of Site Visit must be posted for 30 consecutive days. Appeal Rights were discussed and provided to the licensee and their signature on this form acknowledges receipt of these rights. Licensee must file an appeal, in writing, to the Regional Manager within 15 business days from the date of receiving the penalty assessment or notice of deficiency. First level appeals should be sent to the Regional Manager at the address listed above.

End of report

SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Susan Deschampe
LICENSING EVALUATOR SIGNATURE:	DATE: 03/10/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/10/2026

LIC9099 (FAS) - (06/04)

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