304371590-11-3-2023-06-CC-JHAN-CXRTJQ-20231120134645

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304371590
Report Date: 11/03/2023
Date Signed: 11/03/2023 08:21:11 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/19/2023 and conducted by Evaluator Dean Thompson

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20231019150329

FACILITY NAME:	DISCOVERY MONTESSORI		FACILITY NUMBER:	304371590
ADMINISTRATOR:	SCHOLFIELD, SHIRLEY		FACILITY TYPE:	850
ADDRESS:	25692 CROWN VALLEY PKWY BLDG J		TELEPHONE:	(949) 218-2644
CITY:	LADERA RANCH	STATE: CA	ZIP CODE:	92694
CAPACITY:	136	CENSUS: 12	DATE:	11/03/2023
		UNANNOUNCED	TIME BEGAN:	07:55 AM
MET WITH:	Shirley Scholfield		TIME COMPLETED:	08:40 AM

ALLEGATION(S):

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Staff are operating beyond the terms and conditions of the license
Unqualified staff is providing care and supervision
Staff did not provide adequate supervision to a daycare child

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Thompson conducted an unannounced complaint investigation. This is a continuation of the investigation initiated on 10/20/2023. LPA met with Director Shirley Scholfield. LPA observed 11 Preschool age children with 1 preschool staff and 1 toddler with 1 toddler staff.

A review of the Facility Personnel Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. During today’s inspection the facility was operating within its licensed capacity and within compliance with staffing ratios. On 10/20/2023 the facility was operating within its licensed capacity and within compliance with staffing ratios.

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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Dean Thompson
LICENSING EVALUATOR SIGNATURE:	DATE: 11/03/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/03/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20231019150329

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: DISCOVERY MONTESSORI	FACILITY NUMBER: 304371590
	VISIT DATE: 11/03/2023

NARRATIVE

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The Orange County Child Care Office received a complaint 10/19/2023 with three allegations. (1) Staff are operating beyond the terms and conditions of the license, (2) Unqualified staff is providing care and supervision, and (3) Staff did not provide adequate supervision to a day-care child.

The reporting Party (RP) mentioned several teachers are being left alone with more children than they should be during nap time when children are not all asleep. Teachers who do not have their units completed have also been left alone with children. RP also mentioned there is not an adequate amount of supervision and a child has been forgotten and left outside by themselves.

During the investigation on 10/20/2023, LPA interviewed six staff. All staff interviewed had knowledge of children ratios during classroom activities and nap times. All six staff interviewed stated they have never been out of ratio or witnessed other staff being out of ratio. All six staff were asked if they recalled or witnessed a child being left alone on the play yard. All staff answered “no.”

A teacher child ratio of one teacher supervising 24 napping children is permitted provided that the remaining teachers necessary to meet the overall ratio specified in Section 101216.3(a) are immediately available at the center. An aide who is 18 years of age or older, and who meets the requirements of Sections 101216 and 101216.2, may supervise 24 napping children in place of a teacher if the conditions specified in (c) are met.

On 10/20/2023 LPA reviewed staff files. It was determined teachers present at the time of the investigation were qualified.

On 11/2/2023, LPA conducted parent interviews. LPA contacted 12 parents via phone call. Out of 12 parents, three (3) parents were able to be interviewed. Parents interviewed did not divulge any information regarding the allegations.

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SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Dean Thompson
LICENSING EVALUATOR SIGNATURE:	DATE: 11/03/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/03/2023

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20231019150329

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: DISCOVERY MONTESSORI	FACILITY NUMBER: 304371590
	VISIT DATE: 11/03/2023

NARRATIVE

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The Orange County Child Care Office has investigated the complaint alleging (1) Staff are operating beyond the terms and conditions of the license, (2) Unqualified staff is providing care and supervision, and (3) Staff did not provide adequate supervision to a day-care child: although the allegations may have happened or are valid, there is not enough preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations is UNSUBSTANTIATED.

In the areas that were evaluated, no deficiencies were observed of the California Code of Regulations, Title 22, Division 12 at the time of the visit.

Exit interview conducted and report was reviewed with Director Shirley Scholfield.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Appeal Rights discussed. Director was provided a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days.

SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Dean Thompson
LICENSING EVALUATOR SIGNATURE:	DATE: 11/03/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/03/2023

LIC9099 (FAS) - (06/04)

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