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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304371604
Report Date: 09/10/2024
Date Signed: 09/10/2024 03:51:28 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/07/2024 and conducted by Evaluator Anna Francesca Chan
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20240807122555
FACILITY NAME:CHILDREN'S MONTESSORI CENTER OF YORBA LINDAFACILITY NUMBER:
304371604
ADMINISTRATOR:KEMPS, DISHNIFACILITY TYPE:
850
ADDRESS:17550 YORBA LINDA BLVD.TELEPHONE:
(714) 528-0831
CITY:YORBA LINDASTATE: CAZIP CODE:
92886
CAPACITY:62CENSUS: 9DATE:
09/10/2024
UNANNOUNCEDTIME BEGAN:
03:30 PM
MET WITH:Office Admin Binbin ZhaoTIME COMPLETED:
04:10 PM
ALLEGATION(S):
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Facility staff do not prevent children from biting other children in care
Facility staff leave day care children unattended in the classroom
Facility staff are operating out of ratio
Facility did not report biting incident to child representative
INVESTIGATION FINDINGS:
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On 9/10/2024, at 3:30pm Licensing Program Analyst (LPA), Anna Chan conducted an unannounced Complaint investigation inspection. The purpose of the investigation is to deliver findings from a complaint initiated on 8/13/2024. Upon arrival, LPA met with Office Admin Binbin Zhao and was led on a walkthrough of the facility. Census was taken. LPA observed 9 preschool children and 1 staff.

A review of the Facility Personnel Report Summary shows all facility staff or individuals who require caregiver background checks have received a criminal record clearance and a child abuse index clearance or an exemption clearance.

The Department received a complaint on 08/07/24 (1) Facility staff do not prevent children from biting other children in care (2) Facility staff leave day care children unattended in the classroom (3) Facility is out of ratio (4) Facility did not report biting incident to child representative
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Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Anna Francesca Chan
LICENSING EVALUATOR SIGNATURE:

DATE: 09/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/10/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 06-CC-20240807122555
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: CHILDREN'S MONTESSORI CENTER OF YORBA LINDA
FACILITY NUMBER: 304371604
VISIT DATE: 09/10/2024
NARRATIVE
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On 8/13/2024, LPA interviewed staff. Staff stated they redirect children when they see biting incident and keep them supervised. Staff stated they do not leave children unattended. Staff also stated, they keep the facility in ratio at all times.

Based on LPA observation and inspection, the facility was in ratio.

Based on record reviewed, Parent handbook states, the facility tracks any biting and attempted biting incident.

On 9/04/2024, LPA interviewed three (3) parents. None of the parents interviewed disclosed information that could support the allegation.

Based on record review, observation and interview, it has been determined that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove, the alleged violations did or did not occur, therefore the allegations are unsubstantiated.



Exit interview was conducted with Admin Zhao Notice of Site Visit was posted during the visit. Admin was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. The Admin was provided with a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. First level appeals should be sent to the regional manager to the address listed above.

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SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Anna Francesca Chan
LICENSING EVALUATOR SIGNATURE:

DATE: 09/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/10/2024
LIC9099 (FAS) - (06/04)
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