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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304371605
Report Date: 06/21/2024
Date Signed: 06/21/2024 12:09:06 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/25/2024 and conducted by Evaluator Romelia M Castanon
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20240325112523
FACILITY NAME:CHILDREN'S MONTESSORI CENTER OF YORBA LINDAFACILITY NUMBER:
304371605
ADMINISTRATOR:KEMPS, DISHNIFACILITY TYPE:
830
ADDRESS:17550 YORBA LINDA BLVD.TELEPHONE:
(714) 528-0831
CITY:YORBA LINDASTATE: CAZIP CODE:
92886
CAPACITY:12CENSUS: 7DATE:
06/21/2024
UNANNOUNCEDTIME BEGAN:
11:16 AM
MET WITH:Office Administrator Binbin “Vicky” Zhao TIME COMPLETED:
12:00 PM
ALLEGATION(S):
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 Staff did not follow safe sleep practices.
INVESTIGATION FINDINGS:
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On 06/21/2024, Licensing Program Analyst (LPA) Romy Castanon made an unannounced complaint investigation visit that was received at the Orange County Regional Child Care Program Office. LPA met with Office Administrator Binbin “Vicky” Zhao and explained the reason for today’s visit. Observed at the time of the visit was a total of seven (7) infants and three (3) staff.
A review of the Facility Personnel Report Summary on 06/21/2024 indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

On 03/25/2024, the Regional Office received a complaint report alleging staff did not follow safe sleep practices. Complaint stated during a visit on 02/26/2024, Reporting Party (RP) observed infants sleeping on the floor, running around the classroom and another on a highchair. Reporting Party did not provide contact information so no further details could be obtained. (Continue to page 2)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Romelia M Castanon
LICENSING EVALUATOR SIGNATURE:

DATE: 06/21/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/21/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 06-CC-20240325112523
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: CHILDREN'S MONTESSORI CENTER OF YORBA LINDA
FACILITY NUMBER: 304371605
VISIT DATE: 06/21/2024
NARRATIVE
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Page 2

LPA conducted a visit on 03/29/2024 and 04/10/2024. On 04/10/2024, LPA interviewed two (2) staff members. During the interview with staff, 2 out of 2 staff were able to reiterate infant safe sleep practices. 1 out of 2 stated the older infants who are able to crawl out of a crib sleep in the carpet areas on mats. During visit on 04/10/2024, LPA observed two (2) infants sleeping in the crib area and 6 (six) children sleeping on mats. The mats and cribs being used were observed to be following safe sleep practices. LPA also reviewed safe sleep logs that were fully completed by staff from 04/08/2024-04/12/2024.

LPA interviewed three (3) parents. Parents did not make any disclosures regarding the allegations of this complaint. LPA was not able to interview children due to age and language development.

Based on LPA’s observation, staff interviews and record review, the allegation staff did not follow safe sleep practices may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Exit interview was conducted with Office Administrator Binbin “Vicky” Zhao. The Notice of Site Visit was posted. Facility representative was informed that the Notice of Site Visit must be posted for 30 consecutive days. Failure to post will result in civil penalty of $100. Licensee was provided a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days.

End of Report

SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Romelia M Castanon
LICENSING EVALUATOR SIGNATURE:

DATE: 06/21/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/21/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2